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Joe Machens Nissan - Service Center

Columbia, MO

4.8
400 Reviews

400 Reviews of Joe Machens Nissan - Service Center

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September 03, 2020

Nice, good service department. The wait not too long. The wait was comfortable with snacks and drinks. I was kept informed every step of the way. More

by CHARLESEPPS55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're so glad we were able to help you out and make your wait as comfortable as possible!

September 03, 2020

The service was quick and well done! Everyone was very nice and helpful. I appreciate the amenities that are offered for people waiting at the dealership. More

by allie.blaylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 04, 2020 -

Joe Machens Nissan responded

We're happy to hear that you had a great experience! We appreciate your business.

September 01, 2020

I was very pleased with my experience at Machens Nissan as always. They scheduled me at the last moment and met my service needs effectively. More

by QUAYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're always happy to help!

September 01, 2020

Really down to earth friendly men and women. You always expect people who work at dealerships to be aggressive, but I always go back to, and send my friends to Machens Nissan in Columbia for service and sa More

by Dcensored
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamari Allmon, Shawn Nelson, Cristian Sellars, Mark Holder
Sep 02, 2020 -

Joe Machens Nissan responded

Thanks for the great review!! We're always happy to help and we appreciate your continued business and your referrals!

August 31, 2020

Fixing my 2018 Nissan PathfinderForrest Robert is great Fixing my 2018 Nissan Pathfinder Forrest Robert is great service person to work with He always available to reply any of my question He is Very hel More

by PRASHANT PATEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 31, 2020 -

Joe Machens Nissan responded

We're happy that Forrest was able to help you out! We appreciate your business.

August 28, 2020

Check in is quick. Waiting area is clean and comfortable. Restrooms are clean. My service advisor is friendly and professional. Wait time for vehicle servicing has improved last couple of visits. More

by Sue Niemeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Joe Machens Nissan responded

Thank you for the great feedback! We're so glad Tara was able to take good care of you.

August 26, 2020

Every time I work with service i make sure it’s Tara, she is very professional and knowledgeable. Was in and out faster than they said as well. More

by glvemer27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamari Allmon
Aug 27, 2020 -

Joe Machens Nissan responded

Thanks for the great review of Tara and our service team!

August 26, 2020

The service was generally wonderful. There seemed to be a slight miscommunication between advisor and technician with regard to the mechanical issue. It was resolved quickly. I was well taken care of, but fe More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 27, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of Forrest and our service team!

August 26, 2020

Excellent deal on tires & great service! Much more included with new tire purchase compared to local tire shops. Pleased with my new tires and choosing Joe Machens Nissan. More

by Selasenohp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Aug 27, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of our service team!

August 20, 2020

Good service, does take a long time and seemed slightly expensive. The staff is very friendly and went out of their way to accommodate me. More

by JOHNNIEBOUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Aug 24, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of our team!

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