Joe Machens Nissan - Service Center

The service was done per the estimate and was completed within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. More

Good friendly service. I was a little disappointed in Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend servi Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend service department for service. More

I think they did an awesome job during my visit.. especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a cust especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a customer for so long and this is why I continue to use Machens and don’t go anywhere else.. I have never met a rude person and always get greeted with a smile! More

Tara was amazing as always! And everyone in the service department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done e department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done everything to make up for it. I will purchase my next vehicle through nissan. More

When my part arrived early, my service advisor called to see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I rece see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I received in the mail to my repair to save me some money. Only took off a star because I feel like it was still too expensive. But fantastic customer service, which is worth a lot! Thank you! More

When repairing my car, they found a defective part, they gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. More

Great service as always. Tara is amazing. She does a great job letting me know what is going on with my car. The work is always done on time. great job letting me know what is going on with my car. The work is always done on time. More

They were awesome as usual. They were very helpful and they take very good care of their customers. Have not had a non pleasant experience. they take very good care of their customers. Have not had a non pleasant experience. More

Its a great place makes you feel welcome and Scottie Glasgow our guy got my daughter into a nice first car of her own . Keep up the good work thanks Glasgow our guy got my daughter into a nice first car of her own . Keep up the good work thanks More

Always friendly, honest people. Do not push you. They take the time to talk to you, tell you about savings programs and promotions current and upcoming. take the time to talk to you, tell you about savings programs and promotions current and upcoming. More