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Joe Machens Nissan

Columbia, MO

4.2
900 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 900 reviews

October 21, 2020

Service was fine. Staff friendly. But was recommended for $1,000 of "additional" work that I got a 2nd opinion on...and it was determined to NOT be needed at this time. As Nissan has cancelled the Juke More

by DKBTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael De Jesus
Oct 21, 2020 -

Joe Machens Nissan responded

I apologize for your experience. Please email me at cwilliams@machens.com, I'd like to look into this for you.

October 21, 2020

We have worked with Tara since we purchased our Nissan and we are very happy with your service dept and our car is a pleasure to operate Thank you More

by DSCOTT11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Machens Nissan responded

We're happy to hear you love your car and our service dept!

October 21, 2020

Service is very good. Customer service Tara is just Awsome,I like the lobby and the snack and soda, salesmen and women are very professional. More

by LINDAWHITE.2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our staff!! We're very lucky to have the employees we do!

October 20, 2020

Service was prompt, quick, helpful, and overall a positive experience. Staff attended me immediately when I came in, offered me complimentary food/drinks, and found me a nice place to wait while my F More

by Trevor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest
Oct 21, 2020 -

Joe Machens Nissan responded

We're happy to hear about your great experience! Thank you!

October 20, 2020

I enjoyed working with Scotty and Frank. I recently hit a deer that totalled my car They both worked together to make this next purchase fast and smooth. Highly recommend Machens Nissan. More

by ERNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Shaffer
Oct 21, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We appreciate your business.

October 18, 2020

Joe Machens Nissan is always a pleasant experience. Fourth oil change and everything went great. Everyone that I dealt with was extremely pleasant and very knowledgeable. More

by billyatkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elder, Trey Warren, Forrest Roberts, Michael De Jesus, Frank Shaffer
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for your business! We appreciate you!

October 18, 2020

Nissan has taken the pain out of keeping your vehicle maintained. Dropped my Rogue off for an oil change and tire rotation, on a Saturday. Expecting it to be an all day event. Almost an hour later, I w More

by TRISHGREEN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 19, 2020 -

Joe Machens Nissan responded

We love to hear when we exceed our customers expectations! We work hard to make that happen!

October 18, 2020

Nissan has always taken care of all my car needs!! I wouldn’t go anywhere else! I wouldn’t trust anyone else with my car!! More

by deann0110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you!!!! We appreciate loyal customers like you!

October 17, 2020

Very easy to set up appointments and the employees are great. They have the best waiting area. Free water, tea, coffee, and sometimes donuts. Highly recommend this Nissan dealership 👍 More

by BROWNROBBIE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 19, 2020 -

Joe Machens Nissan responded

We're so glad to hear from customers who enjoy our waiting area! We try hard to make our customers comfortable while they wait!

October 16, 2020

Fast and polite. Always get my work done correctly the first time and done as promised. Appointments are usually scheduled within a weeks time. Friendly helpful staff. More

by COMOTURNERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Joe Machens Nissan responded

Thank you for the nice review and your continued business!

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