Joe Machens Nissan
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Josh Elder was by the most awesome person to even suggest selling me a car after having a hard day of rejection its was nice to have a guy like him look at me with a smile and remind me never to give up hope selling me a car after having a hard day of rejection its was nice to have a guy like him look at me with a smile and remind me never to give up hope. Josh was very professional and super nice I would definitely recommend him to anybody looking for a vehicle. One last thing Josh and I are representing lefties of the world. More
I have given the following ratings because Jonathan Barfield was a wonderful salesman who we enjoyed having. He was very friendly and made our experience of buying our first vehicle pretty fun for the Barfield was a wonderful salesman who we enjoyed having. He was very friendly and made our experience of buying our first vehicle pretty fun for the most part. He offered us water and ice cream and I felt like he really tried to get to know us. I would definitely recommend Jonathan to everyone I know. Eric was the guy the did the financing work with us and I did not enjoy that part, as most people don't, but that's a big part and should go slowly. I really felt like he rushed through a lot of stuff and I felt as if he was rushing us. I would not recommend him to anyone. More
I bought my 2012 Nissan Versa in late March. I dealt mostly with Mr. Jonathan Barfield. He was an excellent sales person. He wasn't ever pushy or "car salesman-ish". The only reason for my less than mostly with Mr. Jonathan Barfield. He was an excellent sales person. He wasn't ever pushy or "car salesman-ish". The only reason for my less than perfect review is that Mr. Barfield was out of the office and the deal was taken over by Bill Sheets until Mr. Barfield returned to work. Mr. Barfield called me to let me know that he was out of the office this day and that Mr. Sheets would be helping me until he was back. As a woman I do NOT like to work with car dealerships, however Mr. Barfield made me feel like I was working with a family member that would never attempt to screw me over. He got me the car and payment I wanted. When it's time for a new car I hope to find Mr. Barfield to work with again. By the way I LOVE MY NEW VERSA!!! More
This was my first time buying a vehicle and it was a very pleasant experience at that. I did feel overwhelmed but there was a lot for me to be thinking about as I am still very young.My salesman, Josh Elder pleasant experience at that. I did feel overwhelmed but there was a lot for me to be thinking about as I am still very young.My salesman, Josh Elder was the nicest and most down to earth car salesman that I know... I have been around a lot do to the fact that my father used to work for a car dealership in the parts department. Josh not only found what I wanted in a car, but also worked with the finance guys to make the deal happen the best he could. He spent countless hours with me over the course of two days. Josh also helped make a deal for my best friend go through. As he was working with me, I told him that my best friend needed a new car and that other dealerships had shut him down because he had just bought his car, yet josh got him into the car that he wanted. Overall, it was a great experience for a first time car buyer. If you go into Joe Machens Nissan ask for Josh Elder, you won't be disappointed at all! More
Very long story. First, they sold us the wrong car. Picked up the right car. They did the paperwork wrong. They sent someone to me with the theoretically corrected paperwork. Jacked up the price by 5 g Picked up the right car. They did the paperwork wrong. They sent someone to me with the theoretically corrected paperwork. Jacked up the price by 5 grand. Sent someone again, finally right. They assured me they would overnight my copies. Had to call them and tell them to come get the car in order for them to get me my copies so I could license it. This entire process took about four weeks. Then about 6 weeks ago, I got a recall notice. I called to set the appointment up and they told me it was a two step process. They check to see if I need the recall (2 hours) then if I do, only then will they order parts. Then I have to come back to have it fixed (3 more hours). I explained that I live out of town, I'm busy, and could you just have the parts so we can knock it out in one day. The guy I talked to CALLED ME BACK and said, absolutely, we understand, we'll take care of it all same day. So I take it over there. They look at it. 2 hours later, they come out and say, you need the recall. Now we'll order parts. So that pissed me off. No apology was forthcoming. Last week, they called to say the parts were in. I set up an appointment and told them I would drop it off the Friday before. So I go over there, put my keys in the night drop and left it there. At noon today, I called and asked of it was done. And yes, I mentioned my name. Yes, they say, your car is done. So I went over there to get it. They couldn't find the paperwork....because they didn't check the night drop and they didn't know my car was there. One of the guys actually insisted that I had already picked up my car?? They thought my car was a different one they had fixed earlier in the day. They gave me a loaner and I have to go back. Again. Monday night. And all through this, the service guys were laughing their asses off. As compensation, they changed my oil, rotated my tires, and detailed the car, so there is that. I have never in my life witnessed such all around incompetency. Start to finish. Every single time I've had to deal with them, it's been a bumpy road. More
Jonathan was very helpful in finding me the perfect car and spent a lot of time making the sure I was happy with the purchase and terms of the purchase. They were very helpful throughout the entire purchas and spent a lot of time making the sure I was happy with the purchase and terms of the purchase. They were very helpful throughout the entire purchasing process and followed up to ensure that I was sufficiently happy with my purchase. More
Jonathan Barfield made getting into a 2012 easy and affordable. When checking out the car, he knew the in's and out's of the whole vehicle. I described what my vehicle would mostly be used for (lots of affordable. When checking out the car, he knew the in's and out's of the whole vehicle. I described what my vehicle would mostly be used for (lots of driving for my new job in Minneapolis, MN) and he made sure to get me in an AWD Rogue with awesome extras. He was very friendly-- he greeted me with a smile, and at no point tried to get me to commit to something I didn't want or need. While filling out and signing paperwork, Jonathan easily summed up each page and answered all questions I had. Overall, I have had no better buying experience (with any item) than my purchase of my 2012 Nissan Rogue from Jonathan Barfield at Joe Machens Nissan! More
If you are looking to purchase a Nissan this is the place to go. Everyone is very helpful and friendly. Even when the Impossible looks dim, these guys can pull a miracle out of their hat to make it happen. to go. Everyone is very helpful and friendly. Even when the Impossible looks dim, these guys can pull a miracle out of their hat to make it happen. They are very honest good hearted people. I got the perfect car (Rouge) for a great price with all the candy I could handle. Exactly what I needed! My special thanks to: Matt McMhahon my sales man who I worked his butt off running after cars. You hear of high pressure sales men.. it was the other way around. I was the high pressure customer. Thanks for putting up with me Matt! Dustin who makes the magic happen the way it needs to happen and will do it with a smile! No hem-hawing around in this place. Adam who took the numbers and crunched them giving me the best possible rate and fixing me up with a great warranty to fix my high driving needs. Adam you are a blessing! Best Finance guy I ever worked with! EVER!!! did I mention ever? James Willaims, Who worked with my friend, You did her good, she absolutely loved you and your values! Your a great guy! There you have it folks.. ask for these guys and you should do ok! There is no hem-hawing around why they cant make something happen, they find away to make it happen! More
Don't ever buy from this dealersip!!! You are going to lose your money when you buy form this HORRIBLE dealership. They are kind of helpful when they need to sell their cars but once car is sold, they do lose your money when you buy form this HORRIBLE dealership. They are kind of helpful when they need to sell their cars but once car is sold, they don't deliver anything. On their wesbite, they clearly had navigation system and garage door opener as options for the car but car didn't equipped with these itmes. When I inquired about these items pretty much they say you have to get it for yourself. Please don't every buy any cars from these guys. They advertise price using all equipped options but in fact it doesn't have it. You will going to lose money when you buy from this dealership. More
The professionalism, courtesy and effeciency with which James Williams operated was above and beyond my expectations. Matthew McMahon initiated the sale, but was unable to be present the day I arrived. H James Williams operated was above and beyond my expectations. Matthew McMahon initiated the sale, but was unable to be present the day I arrived. He referred me to James Williams, who was the best possible salesperson for me and my personality. He was patient and kind, inspite of my indecisiveness and gave me excellent guidance in selected a vehicle without coercing or coaxing me toward his way of thinking. James reflected my feelings, acknowledged my opinions and went out of his way to find just the right type of vehicle for my needs with many extras I hadn't even anticipated. Greg finished the deal off with the financial paperwork. He was very helpful, courteous and professional as well. I can't say enough possitive things about my experience. I'd like to also note that I was a cosigner on my son's vehicle and worked with Matthew McMahon and Adam with that deal that was done with equal professionalism and courtesy. More