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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

October 25, 2020

Great dealership. Forrest in the service department has been wonderful to work with. He gets my car in for service right away. He makes sure I'm well taken care of. More

by mrsburns58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 25, 2020

Just recently purchased a 2019 Dodge Challenger and needed the front license plate bracket!! The Guys ordered it and it came in Really Quick! Stopped in a they had me out the door in no time!!! More

by DODIEJEAN_61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Trey Warren, Tom Peters, Alex Loyd
Oct 26, 2020 -

Joe Machens Nissan responded

Glad we could help!

October 25, 2020

Service on 10/24 (oil change, tire rotation, change air filter and replace battery) took just under an hour. That is significantly less time compared to all of my other services with only an oil change. Gr More

by chay99
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you! We're working hard to make your service wait quicker!

October 24, 2020

Great work. We bought 2 new vehicles today and was not overwhelmed with our purchases. Staff was alot of help and got us in and out no problems. More

by Timvandog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Trey Warren, Tom Peters
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for your purchases! We appreciate you guys!

October 24, 2020

Service was prompt, polite and professional. They went out of their way to answer all my questions and make sure I was satisfied. The tech pro even went on a test drive with me and explained how the car More

by jaustic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Michael De Jesus
Oct 26, 2020 -

Joe Machens Nissan responded

We're so glad we could help!

October 23, 2020

Great all around experience! Both salesman and GM were awesome to work with. Will definitely reach out to you guys in the future for my next vehicle purchase. Thanks for everything. More

by Ryoung1988@yahoo.com
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Eric Olsen, Tom Peters, Cristian Sellars, Frank Shaffer, Matt McMahon
Oct 26, 2020 -

Joe Machens Nissan responded

Thanks for the great review!

October 23, 2020

Tara is always very helpful! Service team always takes good care of my vehicle. Everytime I come in to have my vehicle serviced i know things will be great. More

by WOLFRAVEN888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for your business! We appreciate you more than you know!

October 22, 2020

Top Notch Group to Buy From!! Worked with me to get the Car I Wanted at a Payment I could afford! Definitely would recommend them for Your next Vehicle!! More

by DODIEJEAN_61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Tom Peters, Frank Shaffer, Alex Loyd
Oct 23, 2020 -

Joe Machens Nissan responded

We're so glad we could help you out!!! Thank you for the business.

October 21, 2020

Service was fine. Staff friendly. But was recommended for $1,000 of "additional" work that I got a 2nd opinion on...and it was determined to NOT be needed at this time. As Nissan has cancelled the Juke More

by DKBTWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade, Michael De Jesus
Oct 21, 2020 -

Joe Machens Nissan responded

I apologize for your experience. Please email me at cwilliams@machens.com, I'd like to look into this for you.

October 21, 2020

We have worked with Tara since we purchased our Nissan and we are very happy with your service dept and our car is a pleasure to operate Thank you More

by DSCOTT11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 22, 2020 -

Joe Machens Nissan responded

We're happy to hear you love your car and our service dept!

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