Joe Machens Nissan

Purchase of 2014 Nissan Altima Our experience of purchasing a new Nissan Altima at Joe Machens' Nissan confirms that our choice was a good one. We were greeted by Matt Bourne as w Our experience of purchasing a new Nissan Altima at Joe Machens' Nissan confirms that our choice was a good one. We were greeted by Matt Bourne as we entered the building, and we found him to be very helpful We had a fairly clear idea of what we wanted, and Matt listened to us without pressuring us in any way. He was knowledgeable and pleasant and created a comfortable setting for us to make our decision. This is the fifth Nissan we have owned, and our plan is to continue buying this reliable and affordable vehicle from this dealership. More

Personal Service I went to Joe Machens Nissan to check out the Nissan Altima. I had called the dealership earlier in the day and spoke with Shawn Siebhur about one I h I went to Joe Machens Nissan to check out the Nissan Altima. I had called the dealership earlier in the day and spoke with Shawn Siebhur about one I had seen on their web site. I told him I would be there at approximately 5 p.m. to look at the vehicle. When I arrived at the dealership he was there to greet me. He was extremely accommodating, as I have MS and walk slowly with a cane. He brought the vehicle to where I was so there were a minimum amount of steps I would have to make. We took the vehicle for a test drive and then discussed the price and financing options when we returned. When we had agreed upon the deal we had to go to the main Nissan dealership at the top of the hill. When I got there I went in the door and then realized that the waiting area was on the other end of the building, which is an extremely long way for me to walk. Shawn was there and realized my predicament and got an office chair with wheels and wheeled me to the waiting area. When it was my turn to talk to the gentleman handling the financing paperwork Shawn was back with the chair and wheeled me to the office. When I was finished Shawn had the car pulled to the door and then wheeled me out to the car, which was running and nice and warm for me to get into for the ride home. I can not say enough good about the way I was treated at the dealership-if only all places of business were as accommodating to customers with special needs. More

Awesome Job Great service! Great experience! This is my second car I bought from James and he did an awesome job listening to me and trying to find everything I Great service! Great experience! This is my second car I bought from James and he did an awesome job listening to me and trying to find everything I was looking for! I would give him 6 out of 5 More

Buying a 2014 Rogue Chris Hagen was very patient with me and all my questions. He made everything as easy as possible. The dealership was very helpful when I purchased Chris Hagen was very patient with me and all my questions. He made everything as easy as possible. The dealership was very helpful when I purchased a Rogue that did not have cruise control. They were as surprised as I was that the car did not have this. I was able to trade this vehicle in after only 3 days and buy another car that would be much better for me. Again, Chris was a delightful, polite you man to work with. More

Friendly Service When I walked onto the lot, I wasn't planning on buying a car. Caleb Scott was very friendly and helped me test drive a few cars without the pressure When I walked onto the lot, I wasn't planning on buying a car. Caleb Scott was very friendly and helped me test drive a few cars without the pressure of buying one. Then when I found one that I liked, he worked with me to get it at the price I wanted. More

Poor service. Its been just couple month I bought car and my smartkey system is poor. When smartkey is left inside car it should not be locked but it locked so I called customer service and the only answer t my smartkey system is poor. When smartkey is left inside car it should not be locked but it locked so I called customer service and the only answer that I heard is "we do not know what to do, we can tow your car but we cannot gurantee your car is safe." Poor service ever. More

I have bought from this dealership many times with no complaints, but now they have a credit manager that is very unfriendly, I can't see anything in his attitude that makes him a successful employee who complaints, but now they have a credit manager that is very unfriendly, I can't see anything in his attitude that makes him a successful employee who should be working with the public. I will not use this dealership as long as he is employed there And I will not recommend to anyone else. I could not stand working with him. He is very in organized and could not get my information correct on two seep rate days then was pissed off the entire time i dealt with him. I will never go back if he is there.... More

From the moment I walked into Joe Machens Nissan, I was blown away. Customer Service, Support and personality of the entire establishment was above average! My salesman, Dan Do made me feel comfortable and blown away. Customer Service, Support and personality of the entire establishment was above average! My salesman, Dan Do made me feel comfortable and important when it came to purchasing my very first car as a recent college grad! The entire buying time was about 3 hours! Mr. Do even drove my new car to my house, while I drove my old car and made sure that I had everything I needed to have in order to feel 100% excited about my purchase! I have recommended several of my fellow young professionals to choose Joe Machens and in particular Mr. Do! No matter where I move across the country, I will be sure to make my way back to Joe Machens when purchasing a new car! More

Zac Nichols made what I anticipated to be a drawn out, anxiety ridden process simple and painless. He made buying a car rediculously simple and I walked out feeling like I had made the best decision! The anxiety ridden process simple and painless. He made buying a car rediculously simple and I walked out feeling like I had made the best decision! The staff is incredibly friendly and accommodating and I could not have asked for a better car buying experience! I've recommended this dealership to at all my friends and family members! More

Michael was great to work with! He worked hard to find exactly what we wanted. Michael explained the entire car purchasing process in full detail and made sure we were completely satisfied. After the purc exactly what we wanted. Michael explained the entire car purchasing process in full detail and made sure we were completely satisfied. After the purchase, Michael explained all the workings of the vehicle and has since checked up on us to make sure we were completely satisfied! I would recommend Michael and Joe Machens Nissan to anyone! More