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Joe Machens Nissan

Columbia, MO

4.0
893 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 893 reviews

October 29, 2020

This dealership is disappointing to say the least. The sale was smooth and professional but the aftercare has been less than satisfactory. Unreported accident??? Probably. More

by AMYROSE.TOMLINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade, Cristian Sellars
Nov 02, 2020 -

Joe Machens Nissan responded

You're welcome to email me at cwilliams@machens.com so we can work on this with you.

October 28, 2020

Very helpful gentleman Austin Loyd. Was very patient and accommodating. This is my third vehicle from Machens Nissan. Only this one is brand new!! I love it! More

by MARYANNE.WATSON57.MW
Recommend Dealer
Yes
Employees Worked With
Austin Loyd
Oct 29, 2020 -

Joe Machens Nissan responded

Thank you for your continued business! We appreciate you!

October 27, 2020

I just wish the paper work filling out process did not take so long. Other than everything was great. Like the fact you have refreshments. More

by BDWSKY
Recommend Dealer
Yes
Employees Worked With
Matt Woolridge
Oct 28, 2020 -

Joe Machens Nissan responded

Thank you for the great review, and we're happy to provide some snacks to make the time go by a little easier!

October 26, 2020

I'm always impressed with their timeliness in making sure that they get the work done reasonable and If they can't they let me know ahead of time that it's going to take longer than expected. And the care t More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 27, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're always thankful for happy customers!

October 25, 2020

Just recently purchased a 2019 Dodge Challenger and needed the front license plate bracket!! The Guys ordered it and it came in Really Quick! Stopped in a they had me out the door in no time!!! More

by DODIEJEAN_61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Trey Warren, Tom Peters, Alex Loyd
Oct 26, 2020 -

Joe Machens Nissan responded

Glad we could help!

October 25, 2020

Great dealership. Forrest in the service department has been wonderful to work with. He gets my car in for service right away. He makes sure I'm well taken care of. More

by mrsburns58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 25, 2020

Everyone was very helpful. Love the Rouge I purchased. Salesman was very informative and complete on providing everything needed. Thanks for going the extra mile. More

by ALYS559
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Holder
Oct 26, 2020 -

Joe Machens Nissan responded

Thanks for the great review! Enjoy your new Rogue!

October 25, 2020

Service on 10/24 (oil change, tire rotation, change air filter and replace battery) took just under an hour. That is significantly less time compared to all of my other services with only an oil change. Gr More

by chay99
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you! We're working hard to make your service wait quicker!

October 24, 2020

Service was prompt, polite and professional. They went out of their way to answer all my questions and make sure I was satisfied. The tech pro even went on a test drive with me and explained how the car More

by jaustic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry, Michael De Jesus
Oct 26, 2020 -

Joe Machens Nissan responded

We're so glad we could help!

October 24, 2020

Great work. We bought 2 new vehicles today and was not overwhelmed with our purchases. Staff was alot of help and got us in and out no problems. More

by Timvandog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Trey Warren, Tom Peters
Oct 26, 2020 -

Joe Machens Nissan responded

Thank you for your purchases! We appreciate you guys!

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