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Joe Machens Nissan
Columbia, MO
935 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 935 reviews
July 20, 2015
Change of mind! I normally do my business at another Joe machens, but this week I chose Nissan. I was in a rush to get my oil change so I made a appointment with Joes I normally do my business at another Joe machens, but this week I chose Nissan. I was in a rush to get my oil change so I made a appointment with Joes machens Nissan. The gentlemen who made my appt. was awesome (Michael) he found appt. right away for me. I had a friend drop my car off because I had to work, when I returned to pick up my car I was not greeted. The receptionist an some other car salemen's were all talking an I had to wait until she said "what can I do for you?" I told her "I was picking up my car. She found my keys an I asked her for a receipt. She said "I don't have it", I asked her was there a way she could get me one. She said "no!" My point is even thought she didn't have access to service because they were close, she could have gave me some opitions. " I can leave a note for someone, or I'm sorry I don't have access to that right now but..... You know.... customer service. I thought of could trust this place because you have some good employees that are family friends but I'm very big on customer service an expected good from you all, 4 employees of yours needs training on how to care for customers better. And it's not social hour at the receptionist desk, when you see customers approaching your surroundings greet them. If they don't feel like they have too then working at Joe Machens Nissan is not for them! More
by Chevy2025
Employees Worked With
Michael Hartgrove
July 14, 2015
Friendly,Exceptional,Experience! Our recent experience was pleasant,friendly, and exceptional. This is our 2nd car and we love it. The after care is exceptional to. James has all Our recent experience was pleasant,friendly, and exceptional. This is our 2nd car and we love it. The after care is exceptional to. James has all was made our experience a great one. Thank you so much. More
by madgirl
Employees Worked With
James Williams
July 13, 2015
So much better than expected!!! I have not had very good luck dealing with large volume dealerships, I was looking for a truck that not only fit my needs but my budget also. I had th I have not had very good luck dealing with large volume dealerships, I was looking for a truck that not only fit my needs but my budget also. I had the pleasure of dealing with a very patient and knowledgeable saleswoman "Heidi Mullins". I looked at several trucks and began to get very frustrated and if it was not for Heidi assuring me that a deal could and would be made I would have left abruptly. While Heidi maintained a professional demeanor and a positive attitude and a non pressuring agenda, she definitely made the sale. Dan in finance also assisted me in a very professional manner and got me the financing I needed. I will be a repeat customer!!!! Thank You to everyone there that made me a very happy customer. especially Heidi!!! More
by TimothyCook
Employees Worked With
Saleswoman Heidi Mullins.
July 13, 2015
nice, friendly, efficient "what a pleasant experience" We went in, saw several trucks, and left quite satisfied. The process was one of the most bearable of any dealer we "what a pleasant experience" We went in, saw several trucks, and left quite satisfied. The process was one of the most bearable of any dealer we have run across.Zac Nichols was the most helpful sales rep.I have ever dealt with More
by kgkid
July 13, 2015
what a pleasant experience "what a pleasant experience" We went in, saw several trucks, and left quite satisfied. The process was one of the most bearable of any dealer we "what a pleasant experience" We went in, saw several trucks, and left quite satisfied. The process was one of the most bearable of any dealer we have run across.Zach Nichols was an awesome rep. More
by tamtam
July 12, 2015
Friendly and knowledgeable Everyone at JMD Nissan were very friendly, knowledgeable, and accommodating! Our dealer, Bobby, made sure he knew what we needed vs what we wanted and Everyone at JMD Nissan were very friendly, knowledgeable, and accommodating! Our dealer, Bobby, made sure he knew what we needed vs what we wanted and went out of his way to give us the best car buying experience. Not only was Bobby great but so was Greg in financing and all the people that greated us! I would recommend JMD to everyone searching for a vehicle! More
by rlavery0809
Employees Worked With
Greg Marquis
July 11, 2015
2015 Pathfinder Just wanted to leave some feedback on my experience there. Dave Cunningham and Matt Stein worked with me to get a new 2015 Pathfinder. They were fanta Just wanted to leave some feedback on my experience there. Dave Cunningham and Matt Stein worked with me to get a new 2015 Pathfinder. They were fantastic. I looked at 6 different dealerships in Columbia and Saint Louis to find the best deal and what I needed. They both made sure that Joe Machens was not gonna be beat out by anyone else. Thanks for a great experience. Their work ethic speaks volumes about your dealership. Don Smith More
by Donnygene
Employees Worked With
Dave Cunningham, Matt Stein
July 08, 2015
Great experience buying our new rogue When we pulled up to look at the new rogues the first person that met us was Heidi Mullins. She met us with a great smile. We told her what we were When we pulled up to look at the new rogues the first person that met us was Heidi Mullins. She met us with a great smile. We told her what we were looking for. She was very helpful with all our questions. If she did not know the answer she went and found out from someone else. We liked this very much. When we bought our new car she was very good about showing and telling us everything we needed to know. We would very much tell our friends and anyone else to go to Heidi when looking for a new car. More
by GoRogue
Employees Worked With
Heidi Mullins
July 06, 2015
My first new car!!! I love my new car! As I pulled in to the lot I was greeted by 2 salesmen, but I had been advised to see Heidi Mullins, and she made my experience grea I love my new car! As I pulled in to the lot I was greeted by 2 salesmen, but I had been advised to see Heidi Mullins, and she made my experience great! Heidi explained every step and was very patient and thorough. I did not feel pressured at all. Heidi was friendly and answered all my questions about financing. As this is my first new car, I had a lot of questions about how things worked in my car and Heidi got into the car with me and went through the car answering all my questions. I would recommend Heidi Mullins to any of my friends and family! More
by Kristine's New Nissan
Employees Worked With
Heidi Mullins
July 04, 2015
Great Experience Had a great experience with Zac Nichols at Machens Nissan. He listened to what I wanted from the beginning and helped me find exactly the right car, Had a great experience with Zac Nichols at Machens Nissan. He listened to what I wanted from the beginning and helped me find exactly the right car, which had to be driven in from out of state! Zac is friendly, laid back, and very easy to work with. I also had a great experience with finance guy, Danh Do. He was friendly, quick, and I was very pleased with our ending interest rate & payment! I'll recommend Zac, Danh, & Machens Nissan to all of my friends and family! Thanks for the great service! More
by JessicaL
