
Joe Machens Nissan
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Donnie was AH-MAZING I have never felt more comfortable and confident in buying a car before meeting Donnie. Couldn't have asked for a better experience! I won't go to any I have never felt more comfortable and confident in buying a car before meeting Donnie. Couldn't have asked for a better experience! I won't go to anyone else anymore! More
We didn't go there to buy a car, just look. New Years day we were out with the family just had lunch. My 15 year old son and I had been looking for used cars online, mainly craigslist. After a New Years day we were out with the family just had lunch. My 15 year old son and I had been looking for used cars online, mainly craigslist. After about a year he finally narrowed the search to a specific car, years, and color.... Now all that at the right price was going to be tricky. We had found a couple of the cars on craigslist but they were sold every time we called. I looked at local dealerships for kicks and grins (but I knew they were higher in price). Low and behold the exact car, color and year was at Joe Machens Nissan. Wrong price.... To high.... So back to New Years Day after lunch we decided to show Mom and little brother the car we had been looking for and took them to Joe Machens Nissan. We were admiring the car, that's when we met Mike. Mike ask us some questions, I said I had found this car on the Joe Machens Nissan's website, but the price was not even close to Kelly Blue Book suggested retail price. He asked if we wanted to take it for a test drive, I knew my son wanted too. I told Mike, we aren't here to buy a car, but we would love to test drive it. We did, there was a noise, they took care of the noise within minutes. Mike asked if we could meet on the price would we commit today to buy..... I thought..... They were so far from KBB price there is no way. I looked at my wife, she reminded me that we had just prayed in the new year the night before and that we had specifically prayed that God would open up the right opportunity and give us wisdom and discernment. I initialed the paper Mike handed me, I told him if you can offer the KBB suggested retail price I would... He went away and came back a few minutes later and said it was a deal... I about fell over. My son couldn't believe what just took place and my wife again reminded me that God had answered our prayers... He always does, but not always that quickly. Mike was great and the day was amazing, many other things that happened while we were there that was only by the Grace of God. Again, it was truly an amazing experience, one that we will be sharing for many year to come. More
Just the facts from my experience with Joe Machens Nissan Last night I purchased a car from the Joe Machens group of dealerships at their truck center on Bernadette Dr. I had a question about the transmissio Last night I purchased a car from the Joe Machens group of dealerships at their truck center on Bernadette Dr. I had a question about the transmission and opened a chat session on their web page since it was after business hours. The chat agent recorded my question and said someone would get back to me in the morning. I got an email and a phone call from Michael Hartgrove at Joe Machens Nissan this morning. Michael tried to answer my question but said the car was no longer on his lot. He asked several questions. "Did you buy the car?" I replied yes, we signed the papers and wrote a check. He asked what we paid and I told him the amount of $7200. He replied "I could have sold it to you for a lot less". I asked how much less and he replied $6800. I told Michael that I would discuss this with the other salesman that sold me the car. I was very disappointed with this level of service from a Joe Machens team member. I simply will never buy a vehicle from this business again. More
We were listened to by James and respect that! James was very helpful. We told him our budget and he showed us things within that and under. Most of the other dealerships were showing us things abo James was very helpful. We told him our budget and he showed us things within that and under. Most of the other dealerships were showing us things above our price range and said they could maybe get it lower (which put us at our max budget)...I just wanted someone to be straight with me and listen to me and James did just that. He helped us find a great car and followed up after. I would be happy to use him for our next car! Thanks, James! Tom and I appreciate you. More
Great experience Josh was very helpful with assisting me in finding a vehicle. I had began my search about a year ago and did not find anything I liked and he recently Josh was very helpful with assisting me in finding a vehicle. I had began my search about a year ago and did not find anything I liked and he recently found a vehicle which fit me perfectly. I am from Kansas City, so I was unable to actually test drive the vehicle, or see it in person. Josh ensured he sent me pictures and told me everything about the truck prior to me making my decision. When I received the truck, it had everything I expected and drove just as smoothly as he explained. His time and assistance was excellent and I would definitely recommend Joe Machens as well as Josh, to both Columbia area residents and out of state residents. Thank you for your help Josh! More
Went in for tire roation. Came out with a new car This makes our 3rd Nissan Murano. James Williams is a very good salesperson. Makes the best deal he can to get what you want and extras if possible. This makes our 3rd Nissan Murano. James Williams is a very good salesperson. Makes the best deal he can to get what you want and extras if possible. We are from Hannibal, Mo. He has been our salesperson each time. The service department will work with you to their fullest and will fix the problem no matter how long it takes. Bought our first one in 2010. We went in for a tire rotation not to buy a knew car. I made an offer on a car sitting there and it went from there and we went home with a knew car. More
Went in for a new Altima - drove out with it 3 hours later My husband had driven a Nissan Altima as a rental and liked it. We've had great luck with our 2008 Nissan Quest, so went into the dealership on Sat., My husband had driven a Nissan Altima as a rental and liked it. We've had great luck with our 2008 Nissan Quest, so went into the dealership on Sat., Dec. 19th ready to purchase. Came out three hours later with the car we wanted, a decent trade-in, and several good incentives on top of it. The whole process was pretty smooth - and entirely painless. Todd Kelley was our salesman, was very patient, helpful, and friendly. My only problem would have been that there were signs hanging everywhere - on every cubicle, front windows, etc., about a special holiday promotional - Mall gift card or a month's rent - but we were told it had expired already. Seemed strange there were so many signs up for an expired promo, felt sort of like a "bait and switch" tactic. The really bad thing is...I am still seeing the commercial regarding the same holiday promo on our local TV Station - Channel 8/NBC. If we received a different "special" in place of it, it wasn't fully explained to us. Other than the promo issue, our experience was great. More
Joe Machens treats "Out of Staters" Well!! We are Illinois residents, and needed to purchase a used car to replace our Mizzou student's current vehicle. We initially made contact over interne We are Illinois residents, and needed to purchase a used car to replace our Mizzou student's current vehicle. We initially made contact over internet. Michael Hartgrove and Sybil Distler were knowledgable and effectively followed up with us, so we decided to try Joe Machens Nissan when in Columbia, MO. Michael Hartgrove was very patient, and listened to our needs and our desired price range. We were able to choose from several nice vehicles, settling on a great VW Passat S. The trade-in and purchase were handled smoothly and professionally, and Joe Machens made us feel comfortable with a normally stressful procedure, especially an out of state purchase. Great staff, service and a classy dealer! More
great experience Second car purchased from Joe Machens Nissan, both with Adam Hall.. He's a great salesman, got us the best deals he could and I wouldn't go anywhere Second car purchased from Joe Machens Nissan, both with Adam Hall.. He's a great salesman, got us the best deals he could and I wouldn't go anywhere else if I needed another car. My daughter also purchased her 1st car through Machens and Adam Hall. More
Awesome! I honestly didn't think I was going to get into a car but Adam and Joe Machens proved me wrong. They have always been good to my parents which is wher I honestly didn't think I was going to get into a car but Adam and Joe Machens proved me wrong. They have always been good to my parents which is where they purchased there cars too. So I thought I would try them and glad I did. Thanks guys!! More