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Joe Machens Nissan

Columbia, MO

4.4
928 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 928 reviews

June 28, 2018

Oil Change I like the services offered. They do a multipoint inspection of my car, so I know the condition of parts on my car. The oil change is also very affor More

by MIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Jun 28, 2018 -

Joe Machens Nissan responded

Thank you for your honest and positive feedback! We are happy to know you had an overall great experience with our team! We appreciate you!

June 28, 2018

Quick and Friendly Dealing with Cody was great, as was the workmanship. They were quick and took care of recalls that I didn’t even have to ask about. The A/C work was s More

by mccain.benjamin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Story
Jun 28, 2018 -

Joe Machens Nissan responded

Benjamin, we are happy to hear you had a great experience with Cody and our team! Thank you for the kind words and sharing your positive feedback! We appreciate you and your business!

June 26, 2018

Fast and friendly service Had to have a new starter put in my car, friendly and fast service I would highly recommend to everyone. I wouldn't want to go anywhere else. More

by TINAKIRKENDOLL991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carrie Price, Cathy Martin
Jun 26, 2018 -

Joe Machens Nissan responded

We are very happy to know you had a fast and friendly service experience while getting a new starter for your car! Thank you for the positive feedback! We appreciate you and your business!

June 26, 2018

Service Overall service was good. I did have to wait before a service person got to me. Liked seeing a woman service person. Doing a good job. More

by dherndon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

We are happy to know you had an overall good service visit with our team! We appreciate you and your positive feedback! Thanks again!

June 26, 2018

Quick service I needed a car inspection for my license and they got me without an appointment and were quick to get my car done! Awesome job! More

by MJBOYER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We are happy to hear you had a quick and awesome service experience! We appreciate your business!

June 26, 2018

Awesome Excellent service, quick, very pleasant people, Tara always does an outstanding job and really knows how to take care of her customers, would recommen More

by KJSSAE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Joe Machens Nissan responded

Thank you so much for the positive feedback! We are very happy to hear you had an excellent and quick service experience! We appreciate you and your business! Thanks again!

June 26, 2018

Too long I think I've been waiting too long. I made an appointment at 3 pm , but it was finished at 4:20 pm . I just changed the oil. More

by yongmin.park0408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 26, 2018 -

Joe Machens Nissan responded

We are very sorry to hear you about your service wait. We will alert our management team of your review and look into the situation. We do strive for quality customer service and appreciate your honest feedback. Again, we sincerely apologize for the inconvenience.

June 25, 2018

Routine maintenance When I buy another vehicle, I will purchase from this dealership. Solely because of the tremendous service I received since day one when I purchased m More

by SYLVIALHARPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Story
Jun 25, 2018 -

Joe Machens Nissan responded

Sylvia, thank you for the positive feedback! We are happy to hear you as a loyal customer and know you had a great experience with us again! We appreciate you and your business!

June 25, 2018

All things fixed as were requested, in a timely manner. Everything was fixed as requested, in a timely manner with updates on completion time. The only thing was a charge for a brake flush that was not req More

by RICHGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Rich, thank you so much for the positive review! We are happy to hear you had a great experience and are a loyal customer! We appreciate you and your business with us! Thanks again!

June 23, 2018

Wheel drag Chad was efficient in fixing the wheel squeak issue and Tara kept us informed with udates as Chad relayed the the issues found to her More

by MARTIN.WORTMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

Joe Machens Nissan responded

Martin, we are glad to know you had an overall excellent service experience! We appreciate you and your business! Thank you for the positive feedback!

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