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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

April 03, 2020

I had a pleasant experience while waiting for my car to be fixed. They offer alot of amenities while you wait and are great a keeping you up to date on what is going on with you car. They are very friendly More

by S. Ball
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Apr 06, 2020 -

Joe Machens Nissan responded

We love seeing 5 star reviews for our Service Dept! Great to hear that our team kept you informed while you waited. The more our customers know, the better it is. Thanks for choosing our dealership, we hope to see you again.

April 02, 2020

Excellent service and great atmosphere. Everyone was so professional and willing to help each other to accomplish one goal and that was customer satisfaction. Satisfied customer More

by JOSEPHLUIS805
Recommend Dealer
Yes
Employees Worked With
Tom Peters, Cristian Sellars, Frank Shaffer
Apr 03, 2020 -

Joe Machens Nissan responded

Awesome review for our Team! Thank you so much for letting us know about your "excellent service" - we very much appreciate it. Please don't hesitate to give us a call if you have any questions, we'll be glad to help out. Thanks again!

April 02, 2020

Very professional and courteous. I appreciate all the help the service team provided. I would recommend your service to anyone. I look forward to my next visit More

by Michael.poe
Recommend Dealer
Yes
Employees Worked With
Michael was the guy that made it all happen thank you, Michael De Jesus
Apr 03, 2020 -

Joe Machens Nissan responded

Thank you so much for the 5 star review and recommendation for Michael De Jesus and our Service Dept. So glad we were able to help out and get you back on the road. We are here for you if you have any questions - just give us a call. Thanks again, we appreciate your business!

April 01, 2020

Austin did a great job describing the vehicle and working with us to get a good deal. Austin made sure to keep us informed as the transaction progressed. More

by ROYCHELL01
Recommend Dealer
Yes
Employees Worked With
Austin Loyd
Apr 02, 2020 -

Joe Machens Nissan responded

Congratulations on the purchase of your new vehicle! Glad to hear you were happy working with Austin and your "good deal"! Thanks for taking the time to leave the 5 star rating, we all like seeing it. Give us a call if you have any questions, we hope to see you again.

April 01, 2020

Replaced window switch changed oil in an hour. Infiniti car so part shipped. $661 part $118 labor. Glad I have warranty. $158.57 total. Thanks More

by Chrisamcmillin
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Michael De Jesus
Apr 02, 2020 -

Joe Machens Nissan responded

You are most welcome! And, Thank You for the 5 star review for our Service Department. We appreciate it and hope to see you again.

March 29, 2020

Cristian did an amazing job with helping my boyfriend and I get in to a vehicle that was perfect for us. He went above and beyond! And I am now in the vehicle that i walked in wanting to begin with!! So than More

by Monicka and Jon
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Cristian Sellars, Frank Shaffer
Mar 30, 2020 -

Joe Machens Nissan responded

You are most welcome, Monicka! And, Thank you and your boyfriend for choosing Joe Machens Nissan - we loved hearing Cristian help find the vehicle that was "perfect" for you. We very much appreciate you business and hope to see you again!

March 28, 2020

Great service. Completes the diagnostics, keeps you informed, completes the service at a reasonable price. Really appreciated pickup & delivery of my car during this Covid-19 pandemic. More

by GLCRULL
Recommend Dealer
Yes
Employees Worked With
Driver, Michael De Jesus
Mar 30, 2020 -

Joe Machens Nissan responded

Great to hear you "appreciated" our pickup & delivery service, Thank You! We are doing our best to help our community stay safe and its just one of our ways that we are saying Thank You for choosing our dealership and to making sure we do our part to give back to our customers. We hope to see you again. Be Safe!

March 28, 2020

Tara has earned our trust from day one. We bring our all our service needs including Ford, Chevy, Dodge and Nissan to Tara not only for the excellent, because she make you feel like your family. More

by raszmussen
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Mar 30, 2020 -

Joe Machens Nissan responded

We love seeing the 5 star review for Tara McDade, especially from a repeat and loyal customer. Thank You for being part of the Joe Machens Nissan family!!

March 26, 2020

My car broke down and they were able to get me in and taken care of right away. I appreciate everything they did for me. More

by Ashelby
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Mar 27, 2020 -

Joe Machens Nissan responded

You are most welcome. Glad our Service Dept was able to get your vehicle fixed for you. We are here if you need anything else. Safe Travels!

March 24, 2020

Salesman was very polite. Senior sales staff cannot really be trusted to be upfront until the deal was all done except the signing. Had that individual been straight up before hand we would not have su More

by Al.shilling
Recommend Dealer
No
Employees Worked With
Keeghan Graham
Mar 26, 2020 -

Joe Machens Nissan responded

We are sorry to see this review for our sales staff. We never want a customer to feel that they weren't treated with respect and honesty. Your review is being forwarded to our GM for his review and request that he look into this. Again, our apologies, we should have done a better job.

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