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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

May 13, 2020

Service estimate was spot on. They were able to get our car in and complete in the stated time. Car is running good. Thank you More

by MITCHELLJACKSON65
Recommend Dealer
Yes
Employees Worked With
Tara McDade
May 15, 2020 -

Joe Machens Nissan responded

We are so glad we were able to help out! Thanks for the great review!

May 13, 2020

There is no other Nissan dealership like Joe Machens Nissan I have got all my vehicles from this dealership Once again JMN has made me happy 😊 Big thanks to Scotty G & the rest of the Nissan family 💯 More

by Snips
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Trey Warren, Matt McMahon
May 18, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Scotty and our team!

May 12, 2020

Friendly service Randy got us the best deal on the Nissan Altima. we always wanted supper nice guy love the car thank you Randy James More

by normacombs1961
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Randy James
May 12, 2020 -

Joe Machens Nissan responded

Thanks for the great review of Randy and our team! We are so glad you love your new Altima!

May 10, 2020

Easy to make appointments online. Service staff are all very nice, friendly and considerate. I wish the prices were lower but you can get good coupon deals. More

by bnbulen
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Jessica Cosner
May 11, 2020 -

Joe Machens Nissan responded

Nice review for our Service Department staff! Thank you so much for the taking the time to let us know how we are doing. See you next time.

May 09, 2020

They were so nice and professional until we turned down the extended warranty. Frank tried and then he sent Trey in to try and push us to take it. After we didn’t accept it they began treating us differ More

by davisbvm
Recommend Dealer
Yes
Employees Worked With
Kamari Allmon, Trey Warren, Frank Shaffer, Matt McMahon
May 11, 2020 -

Joe Machens Nissan responded

Thank you for letting us know about this experience that you had at our dealership. We are sorry to see that you did not feel you received excellent service throughout the entire process. Our customers should never feel like they are being pressured to purchase anything they do not want. Dealerrater protects their customers privacy by using a "username" so we are not able to look up your records. However, we would like to address this with you and learn more about what happened. Would you please email Samantha Holecheck, our Business Development Manager, your name and contact information? Her email is sholechek@machens.com. Sam will look into this and then reach out to you. Again, our apologies.

May 06, 2020

Great service since 2012! Great vehicle options and open for negotiations and will always give you a great deal. Very friendly staff with big smiles! More

by GUZMANMARJOA
Recommend Dealer
Yes
Employees Worked With
Frank Shaffer, Jessica Cosner
May 08, 2020 -

Joe Machens Nissan responded

YES!!!! Great review for our "very friendly staff"! Thanks for being part of the Joe Machens Nissan family since 2012. It is most appreciated.

May 04, 2020

Great service from the Sales team! I’m a repeat customer and will continue to work with my favorite Sales person-Josh Elder. Appreciate his dedication in finding a car I wanted. More

by SHOWMETHEMONEY3736
Recommend Dealer
Yes
Employees Worked With
Josh Elder, Trey Warren
May 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our team and for your continued business. We appreciate you!

May 03, 2020

My second Murano...service and friendly people to do business with. David Wilson answered my questions and went an extra mile to make sure I was pleased. More

by Janet
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Eric Olsen, David Wilson
May 04, 2020 -

Joe Machens Nissan responded

Thanks for the great review of David and our team!

May 03, 2020

I worked with Cristian Sellars, he was very helpful and attentive throughout the whole process. We communicated mostly through email as I requested and he honored. When we met in person he answered all q More

by colby.hayes
Recommend Dealer
Yes
Employees Worked With
Cristian Sellars
May 04, 2020 -

Joe Machens Nissan responded

Thanks for the great review of Cristian and our team! We so glad we were able to help!

May 02, 2020

Service was great I showed up 25 minutes early they took me right in you have a great waiting room with anything I could possibly want for my 40 minute stay thank you you guys did a great job More

by JAMESASPENO
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
May 04, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service department, we appreciate it!

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