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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

June 18, 2020

It is always clean and employees are all very courteous and helpful. Was surprised no one was wearing a mask. Appreciated Nelson calling to set up service appointment. More

by JONESDIANN
Recommend Dealer
Yes
Employees Worked With
Not sure who assisted me
Jun 22, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of our team!

June 18, 2020

My car was dirty. My steering wheel was greasy. Had to clean everything up myself. I don’t think this is right at all; however, it Is even more disappointing during Covid. More

by REC459
Recommend Dealer
No
Employees Worked With
Cristian Sellars
Jun 18, 2020 -

Joe Machens Nissan responded

Hello, If you could email me your name so I can look into this further for you, I'd like to try and make this right. My email is sholechek@machens.com

June 17, 2020

Great I have been coming to Machens for five years. Satisfied with service and helpfulness of all the staff. I came for oil change. Thank goodness they do More

by B.D.PETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Forrest Roberts
Jun 18, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service department!

June 16, 2020

Tara was great and always on top of everything. They got everything done in a good amount of time. The courtesy shuttle was very helpful! More

by HANNAHMAYSE1
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Forrest Roberts
Jun 18, 2020 -

Joe Machens Nissan responded

Thank you for the feedback, we'd like to know what we can do to make it 5 stars in the future!

June 14, 2020

Excellent dealer, great to work with and will do whatever it takes to make the customer happy! Have bought multiple vehicles from them, always my first choice! More

by tom
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Eric Olsen, Cristian Sellars
Jun 15, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Cristian and our team! We appreciate your continued business!

June 12, 2020

Scotty was excellent to work with, He kept me informed every step of the process and buy my truck. I will be referring Scotty and Nissan to all my friends. More

by RLDSIM
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Michael De Jesus, Frank Shaffer
June 11, 2020

Pleasant employeesGood timing on serviceGood Pleasant employees Good timing on service Good surroundings Reliable service Just good good good people along with great service Timely Friendly More

by slink1944
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Jun 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our Team!

June 11, 2020

Excellent service and waiting area. My truck was not purchased there but they treated it as if it had been. The waiting area had so much complimentary things and was very comfortable. More

by herringhouse
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Jun 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our Service Department!

June 11, 2020

Keeghan was fantastic to work with. He never tried to pressure us into a car we didn't want. He was knowledgeable, respectful and worked fast to get us a vehicle that day! We were looking for something a More

by willpierce83
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Tom Peters, Keeghan Graham
Jun 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Keeghan, Trey and the rest of our team!

June 11, 2020

The service adviser was very helpful and listened to my request and understood what I needed. He was very helpful and pleasant. The total time I waited was less than I expected. Great service! More

by jamesdaly14.JD
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Jun 12, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Michael and our Service Team!

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