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Joe Machens Nissan

Columbia, MO

4.2
900 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 900 reviews

June 28, 2020

Very disappointing, disgusting. Requested find cause of repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement. More

by CLSFRY
Recommend Dealer
No
Employees Worked With
Tara McDade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic - name unknown - worthless
Jun 29, 2020 -

Joe Machens Nissan responded

Hello, my name is Samantha, I'm one of the managers here. I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com

June 28, 2020

Always great service! Forrest was wonderful and had me in and out in no time. I’m glad I finally have a place I can trust. More

by DEBBIEJ965
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Forrest and our Service Department! We look forward to seeing you again!

June 28, 2020

All my car needed was my tires to be balanced and rotated and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear an More

by mrfish27
Recommend Dealer
No
Employees Worked With
Tara McDade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael De Jesus
Jun 29, 2020 -

Joe Machens Nissan responded

Hello, I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com

June 28, 2020

The service was excellent and the work performed was fast and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on yo More

by Allen Dahlstrom
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review of our service team! We appreciate having the opportunity to service your vehicles!

June 28, 2020

It was a decent buying experience. We went to buy a new car and found what we were looking for. A little hassle but that’s normal. More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Matt Woolridge, Frank Shaffer
Jun 29, 2020 -

Joe Machens Nissan responded

Hi Kevin, thank you for the feedback. We use this information to continue to improve!

June 28, 2020

Kamal did a great job!! He was very kind and had good customer service skills. I am a Very satisfied customer. thank you so much! More

by Pooja
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Dhulfiqar Kamal
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you so much for the great feedback and review of Kamal and our team!

June 27, 2020

2 weeks ago I had my car serviced and requested new tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed ne More

by GIBLER813
Recommend Dealer
No
Employees Worked With
Forrest Roberts
Jun 29, 2020 -

Joe Machens Nissan responded

Hello, I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com

June 26, 2020

I love how roomy and compact the vehicle is. Plenty of room inside, but still able to fit in the garage with the trunk door open. The sound system is amazing also. More

by Tajans
Recommend Dealer
Yes
Employees Worked With
Trey Warren , Keeghan Graham
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the great feedback! We hope you continue to enjoy your new vehicle!

June 24, 2020

I couldn't get into my Mitsubishi shop on a Saturday so they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer l More

by Tempest
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Jun 24, 2020 -

Joe Machens Nissan responded

Thank you for the review of our Service Department, I'm so glad we were able to help you out on Saturday!

June 24, 2020

Kamari our salesman was wonderful! We told him exactly what we needed and he went above and beyond! The service department has been deplorable. They are slow to assist and incompetent when they do. They d More

by HonestReviewer
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamari Allmon, Trey Warren, Samantha Holechek, Eric Olsen, Tom Peters, Forrest Roberts, Michael De Jesus, Matt McMahon
Jun 24, 2020 -

Joe Machens Nissan responded

Hello, thank you for the feedback! I'd like to look into the situation with service further, if you could send me an email at sholechek@machens.com with your information so I can try and help resolve this for you! Thanks!

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