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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

June 28, 2020

My experience has always been exceptional at Joe Machens Nissan for all 8 car purchases. Scoty Glasgow is tops in sales, Tara McDade and Kevin Shultz are tops in service as well as Lavar. These are the amba More

by JPILE60
Recommend Dealer
Yes
Employees Worked With
Lavar 5 stars as well, Scotty Glasgow, Kevin Schultz, Tara McDade
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review of Scotty, Tara, Lavar, and Kevin! We appreciate your continued business!

June 28, 2020

All my car needed was my tires to be balanced and rotated and yet I paid for an alignment that was not needed and told after the service was performed. Two days later my car was vibrating hard in the rear an More

by mrfish27
Recommend Dealer
No
Employees Worked With
Tara McDade, Michael De Jesus
Jun 29, 2020 -

Joe Machens Nissan responded

Hello, I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com

June 28, 2020

I had to get my moonroof fixed because it wouldn’t slide open. Within 20 minutes they figured out what was wrong. Now it works better than ever and they didn’t charge me the full $125 diagnostic fee. More

by kurt_l_1968
Recommend Dealer
Yes
Employees Worked With
Tara McDade, Forrest Roberts
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the feedback and great review! I'm am so glad we were able to fix your issue with your moonroof!

June 28, 2020

Tara was good to work with, explained everything, made sure my issue was explored and resolved....and my truck was done quickly. I would recommend working with Tara again and I’ll be back. Thank you! More

by B. Austene
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara and our service department! We look forward to seeing you again!

June 27, 2020

2 weeks ago I had my car serviced and requested new tires. They said let’s rotated and align and you’ll get another 15k miles on these tires. Fast forward 2 weeks and I have a flat (because I needed ne More

by GIBLER813
Recommend Dealer
No
Employees Worked With
Forrest Roberts
Jun 29, 2020 -

Joe Machens Nissan responded

Hello, I'd like to look into this for you further. If you could send me an email with your information that would be great. Hopefully we can try to resolve this issue. My email is sholechek@machens.com

June 26, 2020

I love how roomy and compact the vehicle is. Plenty of room inside, but still able to fit in the garage with the trunk door open. The sound system is amazing also. More

by Tajans
Recommend Dealer
Yes
Employees Worked With
Trey Warren , Keeghan Graham
Jun 29, 2020 -

Joe Machens Nissan responded

Thank you for the great feedback! We hope you continue to enjoy your new vehicle!

June 24, 2020

Kamari our salesman was wonderful! We told him exactly what we needed and he went above and beyond! The service department has been deplorable. They are slow to assist and incompetent when they do. They d More

by HonestReviewer
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz, Tara McDade, Kamari Allmon, Trey Warren, Samantha Holechek, Eric Olsen, Tom Peters, Forrest Roberts, Michael De Jesus, Matt McMahon
Jun 24, 2020 -

Joe Machens Nissan responded

Hello, thank you for the feedback! I'd like to look into the situation with service further, if you could send me an email at sholechek@machens.com with your information so I can try and help resolve this for you! Thanks!

June 23, 2020

I couldn't get into my Mitsubishi shop on a Saturday so they recommended me to Nissan instead. Zero hassle, your guys sent the bill over to my guys and I didn't have to worry about anything! The customer l More

by Tempest
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Jun 24, 2020 -

Joe Machens Nissan responded

Thank you for the review of our Service Department, I'm so glad we were able to help you out on Saturday!

June 19, 2020

Tara is the best - she makes scheduling my service appointments easy and always gets me in timely & the shuttle is so convenient in taking me to work & picking me up. DJ does a great job. All I have t More

by H.Trinidad
Recommend Dealer
Yes
Employees Worked With
DJ, Tara McDade
Jun 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Tara and our service team!

June 18, 2020

Keegan was very good and was very polite. He did everything he could to get me into the vehicle that I wanted. Trey explains everything I needed to know about my financing. I would recommend Joe mac More

by Krlewis99.klj
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Keeghan Graham
Jun 22, 2020 -

Joe Machens Nissan responded

Thank you for the great review of Keeghan, Trey, and our team!

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