Joe Machens Nissan

The wait time was a little longer than I expected for an oil change and considering I made an appointment but the internet was down so maybe that was why. My car was washed but it was not vacuumed very well oil change and considering I made an appointment but the internet was down so maybe that was why. My car was washed but it was not vacuumed very well. More

Car has engine failure within a weej of having the car and im not getting help they just keep telling me to call my warranty and im not getting help they just keep telling me to call my warranty More

Took my car in to get brakes serviced and a brake light fixed, left the dealership and my brakes were still having issues and my brake light was still out. fixed, left the dealership and my brakes were still having issues and my brake light was still out. More

Salesman was amazing as well as other staff although I purchased my vehicle and was skeptical because of mileage but due to the vehicle being a Honda I was being told that they are great and I won’t have purchased my vehicle and was skeptical because of mileage but due to the vehicle being a Honda I was being told that they are great and I won’t have to worry about problems with the vehicle for a while and It’s been a month and now I’m being told I need a transmission flush and it’s very frustrating because now I feel the car is costing me and I haven’t had it two months yet. More

I purchased a 2017 Nissan Altima and am really disappointed in the purchase. The website had misleading information about the car and it's features. If I'd known more about this car I would've loo disappointed in the purchase. The website had misleading information about the car and it's features. If I'd known more about this car I would've looked elsewhere. Also the carfax shows some work the dealership had done to it and I feel that some of it was not done or not done correctly. I will not be going back to Joe Machens. More

Always great service! Forrest was wonderful and had me in and out in no time. I’m glad I finally have a place I can trust. in and out in no time. I’m glad I finally have a place I can trust. More

It was a decent buying experience. We went to buy a new car and found what we were looking for. A little hassle but that’s normal. car and found what we were looking for. A little hassle but that’s normal. More

Kamal did a great job!! He was very kind and had good customer service skills. I am a Very satisfied customer. thank you so much! customer service skills. I am a Very satisfied customer. thank you so much! More

Very disappointing, disgusting. Requested find cause of repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement. repeated blowing of right rear shock. You found nothing wrong. Discussion was futile. Not returning without manager involvement. More

The service was excellent and the work performed was fast and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on yo and completed excellent. We have a 2014 Nissan and your dealership will start servicing it. The service manager at Jefferson City couldn’t work on your wash rack. Can’t be trusted from my first and last visit with them More