Joe Machens Nissan

Awesome experience!! Josh Elder is outstanding! Outstanding in his customer service, outstanding in his product knowledge. He went over my new Rogue & explained everything to me & made sure i felt Outstanding in his customer service, outstanding in his product knowledge. He went over my new Rogue & explained everything to me & made sure i felt comfortable as it has all the option available. Again, Josh is top-shelf & an awesome person! Thanks bundles Josh..i love my new Nissan Rogue! More

Sales people better than Bob McCosh sales people. Could improve on speed of sell once customer makes decision. I have nothing more to add to this box but they are forcing me to put at least 25 words or mor improve on speed of sell once customer makes decision. I have nothing more to add to this box but they are forcing me to put at least 25 words or more before I can submit which makes me angry. I should have free will to say as much or as little as I want. Forcing me to write more makes me want to give less stars. More

Tera is the best service rep you have. She knows her customers and how they care for their car. She explains throughly if you need work completed. She is the best! customers and how they care for their car. She explains throughly if you need work completed. She is the best! More

People at this dealership are extremely professional, helpful, fast, and kind. I received a best consumer service here. Waiting time is short and the waiting room is relaxing. helpful, fast, and kind. I received a best consumer service here. Waiting time is short and the waiting room is relaxing. More

Jason Kohl was my salesperson and he’s amazing to work with! So friendly and such an easy process. Told him what I was looking for and he search until he found the perfect vehicle for my daughter. with! So friendly and such an easy process. Told him what I was looking for and he search until he found the perfect vehicle for my daughter. More

Quick and responsive. Vehicle was repaired under warranty and was completed in a timely manner. All employees were courteous and answered questions without hesitation. Thanks. and was completed in a timely manner. All employees were courteous and answered questions without hesitation. Thanks. More

Polite courtious the sales rep I dealt with was not pushy answered all questions so we purchased a new Murano. We received a great deal all around. answered all questions so we purchased a new Murano. We received a great deal all around. More

Great team of Matt and Jack to work with in helping me with the purchase of a GMC pickup everything worked out great and the dealership is in good hands with the purchase of a GMC pickup everything worked out great and the dealership is in good hands More

Some unfortunate events out of dealers control happened resulting in my car being there for 6 weeks, but that is not why I'm only giving 2 stars. 5 days after returning my car it did the exact same thing I resulting in my car being there for 6 weeks, but that is not why I'm only giving 2 stars. 5 days after returning my car it did the exact same thing I had it towed to them in the first place and required another tow. They did not take any monetary responsibility for the tow. They were always nice, but not overly accommodating. I asked for a loaner vehicle, I was asked to make an appt, when I arrived at my appt time no one knew about such loaner. They did quickly find me one...but it had not been cleaned and still had food crumbs from previous use. They had my car for 6 weeks the first time and didnt even wash it which had been standard along with a quick detail from all other dealers I have worked with. The 2nd time I did recieve a free wash from a local car wash, but not even a quick vacuum inside. After realizing I no longer wanted to drive a nissan, I asked for a trade in value. I also checked with 5 other dealers. They were all between 3-6k more than than Machens offered me. Which tells me they either have no faith in the work they did on my car, or after having a really poor nissan experience they thought I would be an easy buy. More