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Joe Machens Nissan

Columbia, MO

4.2
900 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 900 reviews

September 15, 2020

Everyone was professional and personable. We were not sure what we were going to get, but Courtney was helpful and utilized the focusing tool to come up with good selections to look at. We could have ask More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Nelson, Courtney Thornton
Sep 16, 2020 -

Joe Machens Nissan responded

Thank you for the great review! Courtney is a great addition to our sales team!

September 13, 2020

Decent customer service, quality car service. I was definitely not disappointed and will go to Joe Machens dealerships for future car service needs! Great job! More

by Janesway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We appreciate your business.

September 12, 2020

Bought my truck there 18 years ago. They always do quality repairs but expensive as xxxx. $382 to replace 3 belts & fuel filter. Going to Privets next time More

by Maxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts
Sep 14, 2020 -

Joe Machens Nissan responded

Thank you for the review. While we realize we may not be the cheapest place to have your vehicle repaired we do strive for excellent customer service and employees on staff. We have many long term certified Nissan Technicians that receive continued education on all Nissan products. When having long term well educated service technicians on staff we want to make sure they are compensated appropriately. This does require our prices to be higher than some smaller shops in the area. Please let us know if there is anything we can do to help out in the future. You may email me directly at cwilliams@machens.com

September 12, 2020

I rely upon the team knowing my vehicle and being able to diagnose and repair it with factory parts. Also, I know they stand behind their work. More

by Sam Crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Sep 14, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review. We appreciate your continued business.

September 10, 2020

Very satisfied with the work done. It was on time and had ride help, which made it very convenient and less hassle. Thanks for a great service. More

by GWANGWAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Forrest Roberts, Michael De Jesus, Frank Shaffer
Sep 10, 2020 -

Joe Machens Nissan responded

You're very welcome! We appreciate your business!

September 10, 2020

This was the best car buying experience I have ever had. David Wilson worked very hard to find the right car for me and there was no pressure to purchase just a genuine interest that I would be happy with t More

by KHANE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Shaffer
Sep 10, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review! We are so happy David was able to help you out. We are lucky to have him on staff!

September 10, 2020

Had a small issue with my 2017 Nissan Titan that they were able to fix within an hour because they had the part on hand More

by TPERKINS5
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're happy we could help!

September 10, 2020

Wonderful service in all areas and extremely helpful, professional and kind employees. Totally satisfied and would highly recommend to everyone. Comfortable waiting room with nice refreshments. More

by bcalvert720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Joe Machens Nissan responded

We love to hear about happy customers!!! Thank you for the great review!

September 10, 2020

my transmission went out very suddenly. As I am on the road for my job it was important that I was able to get the problem fixed quickly. Tara and the service team was able to get my car in without a form More

by Michael.Lilien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Joe Machens Nissan responded

We're happy we could help out! Thank you for the wonderful review!

September 09, 2020

Josh made everything easy! Super helpful, and Josh made everything easy! Super helpful, and considerate of my time. Customer service is outstanding! I'm very happy and will buy from Machens Ni More

by RICK.ADE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elder
Sep 10, 2020 -

Joe Machens Nissan responded

Thank you for the great review!!! We appreciate your business.

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