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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

September 12, 2020

I rely upon the team knowing my vehicle and being able to diagnose and repair it with factory parts. Also, I know they stand behind their work. More

by Sam Crawford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Sep 14, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review. We appreciate your continued business.

September 12, 2020

Bought my truck there 18 years ago. They always do quality repairs but expensive as xxxx. $382 to replace 3 belts & fuel filter. Going to Privets next time More

by Maxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tara McDade, Forrest Roberts
Sep 14, 2020 -

Joe Machens Nissan responded

Thank you for the review. While we realize we may not be the cheapest place to have your vehicle repaired we do strive for excellent customer service and employees on staff. We have many long term certified Nissan Technicians that receive continued education on all Nissan products. When having long term well educated service technicians on staff we want to make sure they are compensated appropriately. This does require our prices to be higher than some smaller shops in the area. Please let us know if there is anything we can do to help out in the future. You may email me directly at cwilliams@machens.com

September 10, 2020

my transmission went out very suddenly. As I am on the road for my job it was important that I was able to get the problem fixed quickly. Tara and the service team was able to get my car in without a form More

by Michael.Lilien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 11, 2020 -

Joe Machens Nissan responded

We're happy we could help out! Thank you for the wonderful review!

September 10, 2020

This was the best car buying experience I have ever had. David Wilson worked very hard to find the right car for me and there was no pressure to purchase just a genuine interest that I would be happy with t More

by KHANE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Wilson, Frank Shaffer
Sep 10, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review! We are so happy David was able to help you out. We are lucky to have him on staff!

September 10, 2020

Very satisfied with the work done. It was on time and had ride help, which made it very convenient and less hassle. Thanks for a great service. More

by GWANGWAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz, Tara McDade, Trey Warren, Forrest Roberts, Michael De Jesus, Frank Shaffer
Sep 10, 2020 -

Joe Machens Nissan responded

You're very welcome! We appreciate your business!

September 10, 2020

Wonderful service in all areas and extremely helpful, professional and kind employees. Totally satisfied and would highly recommend to everyone. Comfortable waiting room with nice refreshments. More

by bcalvert720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 11, 2020 -

Joe Machens Nissan responded

We love to hear about happy customers!!! Thank you for the great review!

September 10, 2020

Had a small issue with my 2017 Nissan Titan that they were able to fix within an hour because they had the part on hand More

by TPERKINS5
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 11, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're happy we could help!

September 09, 2020

Josh made everything easy! Super helpful, and Josh made everything easy! Super helpful, and considerate of my time. Customer service is outstanding! I'm very happy and will buy from Machens Ni More

by RICK.ADE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Elder
Sep 10, 2020 -

Joe Machens Nissan responded

Thank you for the great review!!! We appreciate your business.

September 09, 2020

I asked when they rotated the tires to crisscross them I stood in the waiting room and watch the guy move the front tires to the back same side. I also noticed the technician that drove my car up was not we More

by MUGS79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael De Jesus
Sep 10, 2020 -

Joe Machens Nissan responded

Thank you for the review. Please email me at cwilliams@machens.com so I can address these issues for you.

September 09, 2020

Tara is awesome! Tats always is pleasant and so helpful. Never waste time and get the work and needs addressed with complete understanding. Thanks Tara More

by T.FREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Tara McDade
Sep 10, 2020 -

Joe Machens Nissan responded

We're always happy to hear that our customers are happy with our staff! We appreciate your business!

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