Joe Machens Nissan
Columbia, MO
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i enjoyed my time at nissan! my salesman, alex, was very nice and helped me find my awesome car! the longest part was waiting for the potential cars to be pulled around and waiting for my turn at finance(wh nice and helped me find my awesome car! the longest part was waiting for the potential cars to be pulled around and waiting for my turn at finance(which comes with the whole car buying experience) trey, finance dude, was also super helpful and rad. would definitely recommend them! More
Good friendly service. I was a little disappointed in Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend servi Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend service department for service. More
Everyone there was helpful and courteous. Scotty Everyone there was helpful and courteous. Scotty answered our questions and acted swiftly to get the vehicle and deal we wanted. Trey in finance st Everyone there was helpful and courteous. Scotty answered our questions and acted swiftly to get the vehicle and deal we wanted. Trey in finance stayed late to get our paperwork done so we could all go home satisfied. Matt approved our deal quickly and got us on the road. Very satisfied and would certainly go back in the future. More
The service was done per the estimate and was completed within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. More
Great deal. Love the truck! Second time I have purchased from this dealership. Recommend using them. Overall great service and professional. Sales and finance was great! purchased from this dealership. Recommend using them. Overall great service and professional. Sales and finance was great! More
I think they did an awesome job during my visit.. especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a cust especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a customer for so long and this is why I continue to use Machens and don’t go anywhere else.. I have never met a rude person and always get greeted with a smile! More
Tara was amazing as always! And everyone in the service department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done e department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done everything to make up for it. I will purchase my next vehicle through nissan. More
When repairing my car, they found a defective part, they gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. More
When my part arrived early, my service advisor called to see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I rece see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I received in the mail to my repair to save me some money. Only took off a star because I feel like it was still too expensive. But fantastic customer service, which is worth a lot! Thank you! More