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Joe Machens Nissan

Columbia, MO

4.2
897 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 897 reviews

September 23, 2020

Good friendly service. I was a little disappointed in Good friendly service. I was a little disappointed in the time required to service vehicle. Agent was very friendly and responsive Recommend servi More

by FWELLS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Sep 24, 2020 -

Joe Machens Nissan responded

Thank you for the nice review! We are always working on ways to make our customers service times quicker.

September 23, 2020

Everyone there was helpful and courteous. Scotty Everyone there was helpful and courteous. Scotty answered our questions and acted swiftly to get the vehicle and deal we wanted. Trey in finance st More

by stevemay0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Trey Warren, Matt McMahon
Sep 24, 2020 -

Joe Machens Nissan responded

Thanks for the great review!! We are lucky to have all those guys on staff!

September 23, 2020

The service was done per the estimate and was completed within the estimated time promised. One day later the EVAP problem has not returned and the new brakes stop the car. More

by TCMO
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 24, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We appreciate your business!

September 22, 2020

Great deal. Love the truck! Second time I have purchased from this dealership. Recommend using them. Overall great service and professional. Sales and finance was great! More

by mikestaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Olsen, Tom Peters, Cristian Sellars, Michael De Jesus, Frank Shaffer, Cassidy Williams
Sep 23, 2020 -

Joe Machens Nissan responded

Thank you for the great review! As always, we appreciate your business :)

September 20, 2020

I think they did an awesome job during my visit.. especially working under the conditions they have to work under during the pandemic.. when I come in I’m greeted by first name given I’ve been a cust More

by MEGAN300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 21, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We appreciate your loyalty to us and your continued business!

September 19, 2020

Great service as always. Tara is amazing. She does a great job letting me know what is going on with my car. The work is always done on time. More

by claya36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 21, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Tara on staff.

September 19, 2020

Tara was amazing as always! And everyone in the service department took care of my last minute needs. Even though last year was ruff about the things that kept getting missed on my vehicle they have done e More

by BEASLEY.TATIANA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz, Tara McDade, Forrest Roberts, Michael De Jesus
Sep 21, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're happy you gave us a chance to turn your experience around!

September 19, 2020

When repairing my car, they found a defective part, they gave me a loaner car for the night. I appreciated it, but it was a basic car. Bad move if you were wanting to sell me a car. More

by NELSONCLOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Sep 21, 2020 -

Joe Machens Nissan responded

Thank you for the great review. I apologize the car didn't have the features you were wanting. When giving our service customers loaner cars we aren't trying to sell them a new one, We're only wanting to make sure they are able to continue on with their day and get to where they need to be with as little inconvenience as possible!

Sep 21, 2020 -

NELSONCLOD responded

It did that, and I appreciated The use of the car.

September 19, 2020

When my part arrived early, my service advisor called to see if I’d like to bring my car back sooner than scheduled. I did, and the service was performed quickly, and they were able to apply a coupon I rece More

by Jmt13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Sep 21, 2020 -

Joe Machens Nissan responded

Thank you for the kind words! We appreciate your business.

September 17, 2020

They were awesome as usual. They were very helpful and they take very good care of their customers. Have not had a non pleasant experience. More

by billyatkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Sep 17, 2020 -

Joe Machens Nissan responded

Wow!! Thank you for the wonderful review! We appreciate your business.

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