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Joe Machens Nissan

Columbia, MO

4.2
900 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 900 reviews

September 30, 2020

We did not have the expectation for our daughter to trade and purchase a car. However, after Jason talked to us and we discussed options, a trade and purchase was made. We appreciate the Jason and Trey makin More

by bsmckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Jason Kohl
Oct 01, 2020 -

Joe Machens Nissan responded

We're glad we were able to make your daughters car buying experience a great one! We appreciate you guys.

September 29, 2020

They got my truck in fairly quickly and diagnosed the problem within a few minutes. It was repaired in less than an hour after that. It wasn’t cheap and I think the labor rate was out of line. Over $300 More

by farjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2020 -

Joe Machens Nissan responded

Thank you for the review!!

September 28, 2020

Ive had very good experiences with the service department. Michael Dejesus is always friendly and ptofessional. I always feel very comfortable taking my vehicle there. More

by Dan70hemi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Sep 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Michael on staff!

September 28, 2020

Excellent job got there earlier than appt. And really worked with us to get our business. Enjoyed the conversation while waiting for everything being completed More

by DEBPHELPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Cristian Sellars, Forrest Roberts
Sep 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We look forward to continuing to help you in the future!

September 27, 2020

Great service and completed the job in reasonable amount of time. I waited about 30 minutes, faster than what I thought. I made an appointment prior to having the service. More

by DASRIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael De Jesus
Sep 28, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're glad we were about to surpass your expectations!

September 26, 2020

The service department has great customer service! Was very impressed in and out :-) not sure of the guy's name that greeted me but very professional! More

by LYNN86.JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Loyd, Alex Loyd
Sep 28, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

September 25, 2020

Forrest is always so helpful and sweet. Love Joe Machens Nissan & will always be a customer there. I Would highly recommend the dealership to anyone! More

by PATEN_SIMPSON710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Sep 28, 2020 -

Joe Machens Nissan responded

Thank you for the kind review!!! We appreciate your loyalty!

September 25, 2020

Always excellent service. Very nice people. Friendly, fast, efficient. Comfortable waiting area. Clean facility. Parking is usually OK although sometimes congested. Always take my car there although now More

by DEOJAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Joe Machens Nissan responded

Thank you for the great review. We appreciate your business.

September 25, 2020

I can't say enough about the service dept. Michael was so kind and so efficient. The courtesy driver DJ was super nice. I had an unpleasant experience at a different dealership but this was the best. More

by cindyw1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D J Ryals, Michael De Jesus
Sep 28, 2020 -

Joe Machens Nissan responded

Thank you for the kind review. We are happy to have you as part of the Nissan family.

September 24, 2020

Very Professional service from everyone.They go the Very Professional service from everyone. They go the extra mile as well as above and beyond. Excellent!! Not just a number to them. Treat you like yo More

by USMCLTJAYME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt McMahon
Sep 24, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're trying really hard to make sure we show our customers exceptional customer service!

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