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Joe Machens Nissan

Columbia, MO

4.2
900 Reviews
Joe Machens Nissan is proud to be central Missouri's largest volume Nissan dealer, as we have been providing Missouri residents with top-notch Nissan sales and service for decades. Whether you want to buy or lease a new Nissan, service the Nissan you already own or discuss auto financing with our Nissan finance team, our Nissan dealership in Columbia MO, is here for you. Come to Joe Machens Nissan to Discover the Difference. Our promise is to make your next car buying experience quick, transparent, and easy!
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201 Nebraska Ave

Columbia, MO

65203

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Showing 900 reviews

October 06, 2020

The person never went over what was wrong with the car. Got home to find I need a new battery and other major things. Why was this not suggested when i was there?! Now I have to drive back to accomplish al More

by Rogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forrest Roberts
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the review. Please email me at cwilliams@machens.com so I help you with this issue.

October 06, 2020

I made my appointment online. It was very easy and I made my appointment online. It was very easy and efficient. The service center was very clean and appropriate for Covid prevention. All of the serv More

by GPATTERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forrest Roberts, Michael De Jesus
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the great review

October 04, 2020

The best dealership I have ever gone to have services completed. Always polite and asked questions. They seem to really care about your concerns or anything you ask them More

by NBALLEW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Machens Nissan responded

We appreciate your kind words, and we appreciate you!

October 04, 2020

Been coming here for a long time always good work done. I’ve bought a few vehicles here as well. So I’m very satisfied More

by Q60IPL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're thankful for your continued loyalty!

October 03, 2020

My service advisor was very professional, friendly, and helpful. He kept an open line of communication with me regarding the process and was detailed in explaining each step that needed to happen. Thank yo More

by Susan Lueders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 03, 2020

Or joe working with this team but feel it’s a little pricey. Scott has sold me several vehicles and if I another one I will be back to work with him. More

by PINKYCOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Warren, Forrest Roberts, Frank Shaffer
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We appreciate your business.

October 03, 2020

Joe Machens Nissan has been the Best experience with the Machens family, although no sales were made here, I can't say enough bad things regarding their Dodge dealership. Tara in the service department was More

by Carolina Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Joe Machens Nissan responded

We're happy that Tara was able to help you out with your service needs.

October 02, 2020

Everyone was very friendly and helpful. They made sure I knew what was happening and provided updates along the way. They made sure I was set up with a vehicle for a couple of days while mine was being work More

by morganasendorf7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We're happy we were able to help!

September 30, 2020

We had a great car buying experience working with Kamari. He was professional and friendly and really listened to our needs. Will definitely be back in the future. More

by LEONARD_BITTANY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamari Allmon, Frank Shaffer
Oct 01, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Kamari on our team.

September 30, 2020

Second sensor that went out on vehicle. Glad I got the extended warranty on vehicle.. $1400 is way too much to afford out of pocket. More

by NEVELSMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow had to find we had extended warranty info that service dept could not find., Forrest Roberts
Oct 01, 2020 -

Joe Machens Nissan responded

We appreciate your review. Extended warranties are the best way to assure you don't have to pay for those unexpected expenses out of pocket. We're glad you took advantage of that when you purchased your vehicle.

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