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Joe Machens Nissan

Columbia, MO

4.2
897 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 897 reviews

October 04, 2020

The best dealership I have ever gone to have services completed. Always polite and asked questions. They seem to really care about your concerns or anything you ask them More

by NBALLEW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 05, 2020 -

Joe Machens Nissan responded

We appreciate your kind words, and we appreciate you!

October 03, 2020

Or joe working with this team but feel it’s a little pricey. Scott has sold me several vehicles and if I another one I will be back to work with him. More

by PINKYCOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow, Tara McDade, Trey Warren, Forrest Roberts, Frank Shaffer
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We appreciate your business.

October 03, 2020

My service advisor was very professional, friendly, and helpful. He kept an open line of communication with me regarding the process and was detailed in explaining each step that needed to happen. Thank yo More

by Susan Lueders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 03, 2020

Joe Machens Nissan has been the Best experience with the Machens family, although no sales were made here, I can't say enough bad things regarding their Dodge dealership. Tara in the service department was More

by Carolina Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 05, 2020 -

Joe Machens Nissan responded

We're happy that Tara was able to help you out with your service needs.

October 02, 2020

Everyone was very friendly and helpful. They made sure I knew what was happening and provided updates along the way. They made sure I was set up with a vehicle for a couple of days while mine was being work More

by morganasendorf7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 05, 2020 -

Joe Machens Nissan responded

Thank you for the kind review! We're happy we were able to help!

September 30, 2020

Second sensor that went out on vehicle. Glad I got the extended warranty on vehicle.. $1400 is way too much to afford out of pocket. More

by NEVELSMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Glasgow had to find we had extended warranty info that service dept could not find., Forrest Roberts
Oct 01, 2020 -

Joe Machens Nissan responded

We appreciate your review. Extended warranties are the best way to assure you don't have to pay for those unexpected expenses out of pocket. We're glad you took advantage of that when you purchased your vehicle.

September 30, 2020

We did not have the expectation for our daughter to trade and purchase a car. However, after Jason talked to us and we discussed options, a trade and purchase was made. We appreciate the Jason and Trey makin More

by bsmckee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Warren, Jason Kohl
Oct 01, 2020 -

Joe Machens Nissan responded

We're glad we were able to make your daughters car buying experience a great one! We appreciate you guys.

September 30, 2020

We had a great car buying experience working with Kamari. He was professional and friendly and really listened to our needs. Will definitely be back in the future. More

by LEONARD_BITTANY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamari Allmon, Frank Shaffer
Oct 01, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Kamari on our team.

September 29, 2020

They got my truck in fairly quickly and diagnosed the problem within a few minutes. It was repaired in less than an hour after that. It wasn’t cheap and I think the labor rate was out of line. Over $300 More

by farjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 01, 2020 -

Joe Machens Nissan responded

Thank you for the review!!

September 28, 2020

Ive had very good experiences with the service department. Michael Dejesus is always friendly and ptofessional. I always feel very comfortable taking my vehicle there. More

by Dan70hemi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael De Jesus
Sep 29, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're lucky to have Michael on staff!

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