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Joe Machens Nissan

Columbia, MO

4.1
898 Reviews

201 Nebraska Ave

Columbia, MO

65203

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Showing 898 reviews

October 08, 2020

Very easy to schedule. Good communication. Happy with service. 25 words is too much to ask. I may not complete any further surveys if I have to keep writing More

by RU4MIZZOU2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review!

October 08, 2020

Excellent service always use Nissan Columbia - friendly customer service - quality automobiles - I have bought 3 cars from this dealer and I love my Nissan Murano More

by KATHYLWRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 09, 2020 -

Joe Machens Nissan responded

Thanks for the review! We appreciate your continued business!!

October 08, 2020

This dealership service department defies the stereotype. They are fast, efficient, effective, and has been honest with me. The coupon for the wash is appreciated. More

by CRAIGMARTIN75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the wonderful review of our service dept! We're lucky to have the staff we do!

October 08, 2020

Service on the Jeep was super fast. Didn't know they would rotate and balance the tires as well. Couldn't ask for a more friendly staff. More

by KEVIN.SELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz, Tara McDade, Forrest Roberts, Michael De Jesus
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 08, 2020

Rating could have gone other way. 1st day in to look, no one offered to help me. Really felt it was because I am a female. Shawn did awesome service recovery and ensured everything went smoothly. Thanks to More

by Shinerj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamari Allmon, Shawn Nelson, Matt Woolridge, Frank Shaffer
Oct 09, 2020 -

Joe Machens Nissan responded

Thank you for the great review! We're happy Shawn was able to turn your experience around. We appreciate your business.

October 07, 2020

Its Great Service that i got it. I recommended if you have Nissan brand just go to the Joe Machans Nisan at Columbia Missouri. the people so friendly and polite. its pricey a bet but if compared with qua More

by Jijialkaseh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 07, 2020

Tara is awesome! I liked the new text info to show service needs and cost. Thank you for the ride service to and from work. More

by MONICA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McDade
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 07, 2020

Forrest was awesome to work with. He kept me updated throughout the whole process. I would recommend going to see Forrest for all of your service needs. More

by BrandonS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forrest Roberts
Oct 08, 2020 -

Joe Machens Nissan responded

Thank you for the great review!

October 06, 2020

The person never went over what was wrong with the car. Got home to find I need a new battery and other major things. Why was this not suggested when i was there?! Now I have to drive back to accomplish al More

by Rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forrest Roberts
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the review. Please email me at cwilliams@machens.com so I help you with this issue.

October 06, 2020

I made my appointment online. It was very easy and I made my appointment online. It was very easy and efficient. The service center was very clean and appropriate for Covid prevention. All of the serv More

by GPATTERS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Schultz, Tara McDade, Forrest Roberts, Michael De Jesus
Oct 06, 2020 -

Joe Machens Nissan responded

Thank you for the great review

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