Joe Machens Hyundai - Service Center

New Tires w/ Alignment & Balance Because my husband scheduled the appointment for installing new tires- yea, on sale! - on the Thursday before Memorial Day weekend, of course they we Because my husband scheduled the appointment for installing new tires- yea, on sale! - on the Thursday before Memorial Day weekend, of course they were realllllly busy. We settled into a room just outside the service area that also had television. It was a great place for the preschooler and mom to settle into as well with the PBS kids program schedule. The area was clean, close to restrooms, vending machines in the lobby area, beverages, etc. The preshooler asked his mom if the floor was glass - it was that clean. As soon as I saw all of the other patrons, I knew we would have a longer wait. My service rep came back near the end to explain that the tech had difficulty with the alignment; we live in a small town that has had street work going in our every direction for a year or more -- my "baby" was really out of alignment as a result. The form/diagram proved it. Apparently, they checked my "baby" for a few other things and noted an item to be checked again at my next oil change but also noted that it is not a dangerous thing at the moment. Of course I am returning my "baby" for scheduled maintenance at Machens Hyundai to keep her running and me informed. More

Loss of power steering Professional personal and compassionate service. Compassionate may be an odd description. This service was necessary and expensive. Tyler Schrimpf li Professional personal and compassionate service. Compassionate may be an odd description. This service was necessary and expensive. Tyler Schrimpf listened and answered all questions. No hard sell. Provided updates as to the completion. He was a pleasure to work with and also gave credit to his mechanics. My Elantra Touring drives beautifully. More

Great service on an older car My wife’s much loved XG350 needs a bit more attention these days and the service department at Joe Machens Hyundai is great. Recently we had to have r My wife’s much loved XG350 needs a bit more attention these days and the service department at Joe Machens Hyundai is great. Recently we had to have rear struts replaced and the experience was great! More

Service Always looking for recent recalls that need to be done as well needed services to keep my car running well. Always give me a quote for costs of repair Always looking for recent recalls that need to be done as well needed services to keep my car running well. Always give me a quote for costs of repairs More

roof trim replacement The strip of roof trim that fits in with clips had buckled, somewhat due to hail perhaps, so needed to be replaced. Ordered by Chris Sanchez, and put The strip of roof trim that fits in with clips had buckled, somewhat due to hail perhaps, so needed to be replaced. Ordered by Chris Sanchez, and put in by someone in service shop. Appears to be ok - no need for duct tape to hold it in. Also got washed while there. Thanx. More

Pleasant Not a fan of the suggestive selling, and constantly trying to upcharge for every service known to man. If I need a service, I will ask for it. Also do Not a fan of the suggestive selling, and constantly trying to upcharge for every service known to man. If I need a service, I will ask for it. Also don't care for automated surveys. If you want a rating from me, call me. More

Service Thanks for doing such a quick service on our car. The guys are always friendly and helpful.we had several things done and they worked quickly to help Thanks for doing such a quick service on our car. The guys are always friendly and helpful.we had several things done and they worked quickly to help us get on our way. More

Everything was done to perfection! I took my 13' Santa Fe 2.0T AWD in for its 37,000 mile maintenance and put a new pair of shoes on her as well! The service tech was excellent and kept I took my 13' Santa Fe 2.0T AWD in for its 37,000 mile maintenance and put a new pair of shoes on her as well! The service tech was excellent and kept me up to date throughout the process. Great work, great people and holy cow their coffee machine in the waiting area had some of the best coffee I've ever had! Highly reccomend this crew! More

Oil change and check the tires Always very satisfied with my service at the dealership! The personal are very knowledgeable and friendly! I most definitely would refer my friends an Always very satisfied with my service at the dealership! The personal are very knowledgeable and friendly! I most definitely would refer my friends and family to the dealership! More

The best in town I’m a big fan of Hyundai and joe machens has everything you need and their service is always meets my expectations and more I do appreciate their fr I’m a big fan of Hyundai and joe machens has everything you need and their service is always meets my expectations and more I do appreciate their friendly staff who can listen to you and they are working to provide 5 star service More