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153 Reviews of Joe Machens Hyundai - Service Center
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December 11, 2022
After visiting dozens of car dealers in Missouri and Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience w Illinois, I chose to do business with Machens Hyundai because I was impressed with their fair, upfront approach. I've had a top-notch experience with the sales department, management, and service department over the past several months. They take a no-nonsense, straightforward approach to selling and servicing cars, and they are experts at what they do. More
by Moonspinner
Employees Worked With
Jeff Rackers, Justin Kertz
September 15, 2018
Tyler Is The Man Tyler, service advisor, is professional and cares about his customers. One embarrassing concern is apparently the TV in the waiting lounge has been ou Tyler, service advisor, is professional and cares about his customers. One embarrassing concern is apparently the TV in the waiting lounge has been out for months with no plans to repair it????? Also, the "automotive" TV/computer in the lounge has been trying to "download" for over a month. Not very impressive for customers. More
by bcme
Employees Worked With
Tyler Schrimpf
September 13, 2018
Andrew was very helpful Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! More
by Trainman
Verified CustomerSeptember 10, 2018
Service It was a great service and they did a great job with the car and I am very impressed with the service and price I will recommend this place to anyone It was a great service and they did a great job with the car and I am very impressed with the service and price I will recommend this place to anyone More
by MNLMRTNZ921
Employees Worked With
September 09, 2018
On time and in budget. The only reason this isn't 5 stars is that in August another service tech and advisor informed me that I was going to have some massive pieces of unde The only reason this isn't 5 stars is that in August another service tech and advisor informed me that I was going to have some massive pieces of undertaking that I did not need. Bug thanks to Andrew and the Ford specialists who worked on my car and let me know I didn't actually need the 200+ service in addition to the other work I was having done today. Def recommend Andrew (I will request him again for sure) and the Ford experts at Joe Machens Hyundai! More
by Jkasper
Employees Worked With
September 08, 2018
Caring and efficient Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ev Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ever dealt with. They take care of you as quick as they can and work with me to only do the service that is really needed and not try to make me pay more. More
by PAZAPPER
Employees Worked With
Dan Schoonover, Justin Kertz
September 08, 2018
Problem solved Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new ca Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new car. More
by G.BITSICAS
Employees Worked With
Ben is 5 stars, Ed Broaddus, Justin Kertz
September 07, 2018
Routine maintenance Quick friendly service. Andrew in the service is nice and knowledgeable. I always enjoy his politeness and thoroughness. Also pleased with the free ca Quick friendly service. Andrew in the service is nice and knowledgeable. I always enjoy his politeness and thoroughness. Also pleased with the free car wash. More
by B13BATSON
Employees Worked With
September 06, 2018
Needed new battery Awesome!!! The employees at Joe Machens Hyundai are friendly, efficient, and willing to go the second mile for me when needed. I love Joe Machens Hy Awesome!!! The employees at Joe Machens Hyundai are friendly, efficient, and willing to go the second mile for me when needed. I love Joe Machens Hyundai. More
by Joy
Employees Worked With
September 01, 2018
Trustworthy and a Value as Always! Between myself, my wife, and our two oldest teenage daughters we have four vehicles to keep road worthy. Andrew has been spectacular with his communi Between myself, my wife, and our two oldest teenage daughters we have four vehicles to keep road worthy. Andrew has been spectacular with his communication and attention to detail ensuring what has needed to be fixed has been fixed the first time, almost EVERY time (99%). Of course that can’t happen without the knowledge and trustworthiness of the mechanics who I recognize when I walk in, and who also recognize me! Might mean my cars are beaters but that’s ok. I’m ecstatic with the service, please don’t change it! Mark Goodlet More
by MARKG573
Employees Worked With
