Joe Machens Hyundai

love the place awesome customer service, as well as the service area where they work on the cars everyone there was incredibly great. Place is very clean and very us awesome customer service, as well as the service area where they work on the cars everyone there was incredibly great. Place is very clean and very user friendly. Prices are very very reasonable. More

He understands the business! Though, I had walked into other Joe Machens offices but could not secure a deal because I felt the agents were merely interested in what I was ready t Though, I had walked into other Joe Machens offices but could not secure a deal because I felt the agents were merely interested in what I was ready to pay irrespective of the type of car i needed alongside my finances. Rob was really professional in addressing my car needs even to the extent of acting as my financial adviser. It was a very friendly business that left all parties happy at the end of the day. Behold, I finally bought a car of my need. More

Positive experience I had a positive experience with Glenn at Machens Hyundai. I purchased a Genesis Coupe in April 2014 and had a price quote with True Var through USAA' I had a positive experience with Glenn at Machens Hyundai. I purchased a Genesis Coupe in April 2014 and had a price quote with True Var through USAA's car buying service. I thought that Glenn was extremely professional and would recommend other customers to ask for him when at this dealership. I went to many other dealers all throughout Missouri and liked him the most when shopping for a car. More

rlgoser Service took much longer than had been estimated by the service department at the Automotive Group had estimated. Problem after problem! All was reca Service took much longer than had been estimated by the service department at the Automotive Group had estimated. Problem after problem! All was recall work! More

No time wasted It was a pleasure dealing with Will Shutt, he understood just what I wanted. A great deal for the money! Very knowledgeable about the vehicles ins an It was a pleasure dealing with Will Shutt, he understood just what I wanted. A great deal for the money! Very knowledgeable about the vehicles ins an outs. In and out in a timely manner. More

Joe Machens Automotive Group: Mike Jones and staff Mike took time to listen and to get a sense of what we needed as well as what was affordable to narrow our options. He made sure we test drove on the Mike took time to listen and to get a sense of what we needed as well as what was affordable to narrow our options. He made sure we test drove on the interstate, the curvy narrow road, and the city street to experience how the Entourage handled. You can bet Mike is getting our referrals with the people we know. The staff made the paperwork smooth-sailing and painless. I am very happy with my experience! Hail damage totaled my husband's van. We needed to replace what we had, so we were not in the happiest situation when we veered off our plan to visit a couple of other dealership and suddenly drive through Mike's lot. He did such a good job narrowing down alternatives that we drove only one vehicle -- and bought it! More

I had an absolutely fabulous first time experience with this dealership in Columbia Missouri. I was treated like a 'queen' - everyone was so friendly, smiling - all hospitality plus. Michael J. and Wesle this dealership in Columbia Missouri. I was treated like a 'queen' - everyone was so friendly, smiling - all hospitality plus. Michael J. and Wesley E. were completely focused on customer's needs and did not try to oversell. I was interested in a pickup with specifics, and in no time, it was found in minutes - the perfect vehicle that was exactly what I wanted and could afford. Wesley E. is a whiz at internet sales and very respectful and knowledgeable. He has been salesman of the year many times. Consider Joe Machens Hyundai your first and last stop in shopping for a new, or trade-in, or used vehicle. Rest assured that you are in the best hands with Wesley E. and Michael J.'s professionalism and auto business expertise. They can find you anything you want, whether you live in Columbia, or in any state. Thank you to Joe Machens Hyundai, Michael J., Wesley E., and Bob J. for my beautiful red truck. You gave me a wonderful memory of my purchase. ~ Marie. More

Never go here!!!! Treated unfair I have bought 6 vehicles from them and never again will I ever go to joe machens...the deal they told me was not the deal I got they sold me a demo for full price ac not work from them and never again will I ever go to joe machens...the deal they told me was not the deal I got they sold me a demo for full price ac not working properly and they said it is!!! I'm sorry ac is not suppose to blow cold then Hot all of a sudden and smell like fish!!!! Took it in for that and they didn't even check to see if the oil needed change it was thirty miles away from needing one went back and they didn't have time for me .. I hold my promise and went somewhere else and paid for a oil change.. I'm not doing bussiness with them I'll go to kc or St. Louis before them!!! My friend I went with him and they have bought two vehicles in the same week and they say how I am beeing treated they will never do bussiness with them anymore either I have sent over ten of my friends that have bought vehicles from there but never will I send friends there again....Thy lie to get you in a car I was suppose to have blue link for 3 years I was told guess what got it for three months that was it.... Was told they would call me several time to tell me time was coming up to renew so they would charge my credit card 199 dollars guess who didn't call machens again (lie lie lie) More

Deceived, lied to and led to believe something that was false from the start. What a sleazy way to run a business. I was working with Brandon off and on for the week on a 2007 Ford F150. I backed out o false from the start. What a sleazy way to run a business. I was working with Brandon off and on for the week on a 2007 Ford F150. I backed out of the deal with him the first time around because of numbers, he came back with a counter offer and I made it clear what I wanted. So, we had a text message exchange, and I quote: I would love to earn your business. If I get you 8k for your car and 11400 for the truck will you buy the truck. I asked about fees, he responded and I said we had a deal. At no point in the two two hours from the time he offered 8k and 11400 and the time that I said deal did he once mention that he would need to get it approved. We talked about 2 hours later and he never mentioned that he had to get it approved, in fact he asked me if I would finance through you or someone else. He also discussed when he could have it delivered. Why would I not assume this is a deal. I feel that we have a contract in place for this via text messages. What crooks. This is the same thing that I sent the dealership about this deal. From the moment that I declined his financing things started to turn bad. First offer he sent to my bank was for 11,400 and only 6k for the trade in (he never contacted me about this). So luckily my bank called and asked him about it and he said it would be 11900 for the truck and 7500 for the car but the bank said it would supposed to be 8k for the car and he said something about making up the difference. So, we tried to get this information faxed and we told him that the loan rep would be out. I sent a text asking for a copy of the purchase order, never responded. At 8am the next morning, I sent a text asking him to fax to the number of the loan rep that would be working it. He never responded. Talked to him at about 10:30 because he was wondering if the bank would call him and he said that he faxed it and it would be 20 minutes for him to fax it to a new number because he was with a customer. I was ok with that but I never got a call or response until just before 3pm! And that was after calling, texting, calling the dealership and being sent to the sales floor. And then, when he called he sounded agitated that I called the sales floor and all of a sudden said he was talking that he never agreed to it and said that if he could get it would it be a deal. This might be a onetime thing but make sure things are clarified. More