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Joe Machens Hyundai

Columbia, MO

3.9
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 624 reviews

August 07, 2014

Outstanding customer service Michael Jacaway and Alex Petrovic listened to me and my needs for a vehicle. Did everything to work with me on my purchase. Both gentleman were pati More

by melter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Petrovic
Aug 11, 2014 -

Joe Machens Hyundai responded

Thank you for the kind review about Michael, Alex and our dealerships. I'm so glad they could provide and excellent car-buying experience. We appreciate your business and look forward to working with you in the future. Enjoy the new car!

August 04, 2014

Exceeded expectations. The experience was excellent, we conducted the preliminary work up over the internet and the replies were always timely and addressed the issue in q More

by fredluet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Thomas
Aug 04, 2014 -

Joe Machens Hyundai responded

Thank you for leaving such a glowing review! I'm glad Jacob could help you in a timely manner. We appreciate your business, enjoy your new vehicle.

August 04, 2014

Amazing My husband had went to the dealership to get an issue we had with his 13 Veloster remedied. They were quick to take care of the issue once the company More

by mdfletcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jacaway, Jacob Thomas
Aug 04, 2014 -

Joe Machens Hyundai responded

Thank you for your review. I'm glad you have had to great car-buying experiences with our dealership. I apologize you've been dissatisfied with the complimentary car was and will definitely pass along your note about it to our Service Manager. We appreciate your business and look forward to seeing you again.

August 03, 2014

Great Service! It never fails to amaze me! I visit a Machens Service center I can't find anything to complain about! A great and friendly place! More

by rlgoser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moore
Aug 04, 2014 -

Joe Machens Hyundai responded

Thank you! Excellent customer service is always our #1 priority at every Joe Machens dealership. We appreciate your business!

July 31, 2014

Excellent Service! I can't say enough about how great the service department and shuttle driver was. I had a great experience and was treated like they really cared. Ver More

by MLStafford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 31, 2014 -

Joe Machens Hyundai responded

Thank you for your kind review and your business. Excellent customer service is always our #1 priority. We look forward to seeing you again!

July 29, 2014

Excellent!! My 2nd new car from them and it is just a great place to buy a car!! Call Mike Lottes for the best car buying experience! More

by rhondabina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lottes
Jul 29, 2014 -

Joe Machens Hyundai responded

Thanks Rhonda! We appreciate your business and look forward to seeing you again!

July 27, 2014

life saver I'd been looking at cars for about 5 months before I tried joe machens, and I found the car I needed and wanted in one night. Alex was incredibly help More

by advercy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Petrovic
Jul 28, 2014 -

Joe Machens Hyundai responded

Thank you for the glowing review of our dealership and your Sales Representative Alex! We appreciate your business and I'm so glad Alex could help you find the perfect vehicle before your trip. Enjoy your new Accent and let us know if you need anything else.

July 24, 2014

The best dealership in Columbia I love this dealership and it's so convenient to set up my oil changes and general maintenance online!! We come back all the time for all our auto nee More

by christine.hueske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Backers
Jul 25, 2014 -

Joe Machens Hyundai responded

Thank you Christine for your review! I'm glad our staff has made servicing your vehicle easy and convenient. We appreciate your business and look forward to seeing you in the future!

July 19, 2014

Awesome experience at Hyundai I just bought a new hyundai elantra and had an awesome experience. The staff was very friendly and paid heed to all my needs. They understood all my More

by Tushar Tarun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Colton delivery, Solomon Jefferson
Jul 21, 2014 -

Joe Machens Hyundai responded

Tushar, thank you for your review! I'm glad you had a good experience with Soloman, Heath and the rest of our staff. We appreciate your business and look forward to helping you with your future automotive needs.

July 17, 2014

Caring and kindness Excellent service provided by salesman and service department. I always look forward to taking my car in for any service or just stopping by to talk t More

by janie50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
Jul 18, 2014 -

Joe Machens Hyundai responded

Thank you for the kind review! I'm glad you had a good experience with both our sales and service departments. We look forward to seeing you again soon!

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