Joe Machens Hyundai

Joe Machens has been the BEST! This is my 3rd car I have bought from Joe Machens and they have always been wonderful! I don't think I could get a better deal or be treated better an This is my 3rd car I have bought from Joe Machens and they have always been wonderful! I don't think I could get a better deal or be treated better anywhere else! I will be back! More

Great service My 2012 Genesis was in for new tires, all wheel alignment and a software update. George Pannell took care of everything. He arranged everything and c My 2012 Genesis was in for new tires, all wheel alignment and a software update. George Pannell took care of everything. He arranged everything and checked it all for a complete job. With the clean up they even washed the inside of the windshield, Thanks George More

Fantastic Service I was so impressed with my latest service for my 2009 Hyundai Santa Fe (which is my usual experience). I took my car in for a warranty issue, which t I was so impressed with my latest service for my 2009 Hyundai Santa Fe (which is my usual experience). I took my car in for a warranty issue, which turned out to not be an issue at all. I saw a corroded part on the service tech's desk that said it was from another Santa Fe with 40,000 miles on it. My vehicle has 60,000 miles on it and the gas mileage was declining. I inquired about the part and Andrew told me that the vehicle needed a fuel suppression system cleaning. I went ahead and asked for the service as this was probably what has been causing my low fuel mileage. I had missed the first shuttle run when I dropped off my car. While I was waiting for the driver to come back, it started to get little late, so I asked when they might come back as I had to get to work. Andrew arranged for another employee, Rebecca (she works on warranty paperwork), to take me. I was able to get to work without having to work extra time, which means a lot to me as my schedule is always booked full. I can't remember the shuttle driver's name that picked me up, but truly everything was great about this service from beginning to end. I have used Joe Machens Hyundai for service for the past three years. I think they are excellent at what they do and how they do it - always with a smile and with compassion. More

Very Poor Customer Service I bought a 2013 Elantra GT. It took 2 months to get the title and paperwork so I could get the car licensed. Not one single employee ever called me to I bought a 2013 Elantra GT. It took 2 months to get the title and paperwork so I could get the car licensed. Not one single employee ever called me to notify me of the delay or offer an explaination! I made many calls to the dealership, visited in person and was basically brushed off. I'd already made 2 payments before I could license the vehicle. HEADS UP TO THE DEALERSHIP: Please get customer service training for all your employees. More

Great Buying Experience!! Stopped by to see what, is anything, could be offered to me. My salesman, Jacob, was super friendly and very helpful in finding me the right fit. I ha Stopped by to see what, is anything, could be offered to me. My salesman, Jacob, was super friendly and very helpful in finding me the right fit. I had not planned on purchasing a car when I stopped by, but because if the great customer service and offers I left in my new 2015 Hyundai Sonata. I love it!! Thank you guys!! More

Helpful, informed and awesome experience! Came in wanting a sonata and the sales rep suggested a few other cars that I should test drive with it for comparison. After testing an Elantra GT and Came in wanting a sonata and the sales rep suggested a few other cars that I should test drive with it for comparison. After testing an Elantra GT and a sonata 2.0 se I walked out of there with a demo sonata which saved me money. The negotiations were quick and painless and while we did have a bit of issues with financing paperwork they did their best to accommodate me by sending a person to my house to sign the new papers. All in all if I need a new car within the next 5 years I'll be coming back here! More

Worth the Drive - Wonderful Experience What I love most about my new 2014 Hyundai Sonata Hybrid is the BlueLink features which allows me to control my car from my iphone, like remote star What I love most about my new 2014 Hyundai Sonata Hybrid is the BlueLink features which allows me to control my car from my iphone, like remote start from my app. I live 4 hours away and it was worth the drive. Did I mention, I get 42 MPG. Thank you Michael Jacaway, Lori Estes, Jacob Thomas and Tim Colton for making my buying experience so wonderful. More

Just bought a 2015 Hyundai Sonata Urban Sunset Just bought a 2015 Urban Sunset with black and orange interior Sonata 2.0T from Wesley Earl. He is the best at the Hyundai dealership. Great custome Just bought a 2015 Urban Sunset with black and orange interior Sonata 2.0T from Wesley Earl. He is the best at the Hyundai dealership. Great customer service. More

Impressed & Happy My husband & I have been looking for a new van for several weeks. We had went to another dealership and did not have a good experience. Then we starte My husband & I have been looking for a new van for several weeks. We had went to another dealership and did not have a good experience. Then we started working with Ryan and he made the process very quick and easy. As the mother of 4 teenage children my schedule is very busy so Ryan even came over to my office to bring me the paperwork I needed to fill out. So when my husband & I made it to the dealership, Ryan had picked out the perfect vehicle within our budget!!! I just have to say that I LOVE my Town & Country!!!! Thanks Ryan, Rob & Brain!!!! You guys are awesome!! More

Wonderful experience hassle free and professional each time My husband and I have traded at Machens Dealerships for years. Our experiences have always been excellent. Machens dealerships (Ford and Hyundai) ar My husband and I have traded at Machens Dealerships for years. Our experiences have always been excellent. Machens dealerships (Ford and Hyundai) are truly the best in our area for quality, professionalism and service. More