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Joe Machens Hyundai

Columbia, MO

3.9
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 624 reviews

April 21, 2015

Great Sales Rep I want to thank Zack Lemen for a super job as my Sales Representative. I love love love my new Hyundai Accent 2015.Zack was courteous , and helpful an More

by Happycamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zack Lemen Sales Rep, Rob Chen, Lori Estes, Zack Lemen
Jul 13, 2015 -

Joe Machens Hyundai responded

Congrats on your new Accent! I'm glad to hear that our team gave you a great experience. We truly value your business.

April 07, 2015

"Awesome purchase" Pleasure working with John Absinthe. We knew the car we came in to look at for our daughter and he helped us without any pressure. We test drove the More

by 4DEERES
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 15, 2015 -

Joe Machens Hyundai responded

Thank you for your recent vehicle purchases for your daughter and your family! We appreciate your repeat business and it sounds like you had a great experience with John, Heath and our team. Congrats and enjoy your new cars!

March 29, 2015

Excellent service! This is my second car bought from Joe machens, I am thoroughly impressed with the genuine quality that these guys brought me. I got into a 2011 Merced More

by Keithly7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Petrovic
Apr 15, 2015 -

Joe Machens Hyundai responded

Congrats on your new car! We appreciate your business and are always thankful for such wonderful customers like you.

March 23, 2015

Great experience Working with Glen Patterson was a real pleasure. He was kind, friendly, and very knowledgeable about our vehicle. This was our first time buying a ne More

by Eric Bennett
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

Joe Machens Hyundai responded

Thanks Eric! We appreciate your review and it sounds like Glen, Brian and our team gave you a great car-buying experience. Enjoy your new vehicle and we look forward to earning your business again in the future.

March 23, 2015

Terrible and out of the loop Terrible experience and hope I never have to deal with the service department, or sales for that matter again. Bought a used truck, a week and half la More

by Devon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 15, 2015 -

Joe Machens Hyundai responded

Thank you for your note Devon. I apologize that you have had troubles with your truck. We strive for excellent customer service and I'm glad that you've seen that in Glen.

March 17, 2015

No Hassle Service with a SMILE As usual, it was a pleasure dealing with the service department and bumping into my salesman. They got my truck fixed up in a jiffy and even ran it t More

by junglejend
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He is not listed. Third desk from the front! :)
Apr 15, 2015 -

Joe Machens Hyundai responded

Awesome! Thank you for your review and your business. We look forward to seeing you again!

March 16, 2015

The John Absinthe Experience My wife and I usually hate the car buying experience. But John Absinthe was an absolute pleasure to work with. He made sure all or our needs were me More

by HB Sounds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 15, 2015 -

Joe Machens Hyundai responded

Thank you for your kind words about John and our dealership. We appreciate your business and are glad you had a great and professional experience. Also, thank you and your wife for your service!

March 11, 2015

Valentine's Day Car Buying My wife and had been looking at Hyundai products, mainly on Sunday when we didn't have to worry about a sales pitch. We decided to go on a Saturday a More

by dbarrj75
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Petrovic
Mar 12, 2015 -

Joe Machens Hyundai responded

Congrats on your new Elantra GT! I'm happy to hear that Alex gave you and your wife a comfortable and professional experience. Excellent customer service is always our #1 goal. We truly appreciate your business and look forward to earning it again.

February 25, 2015

Excellent car buying experience My family and I got lucky having Rob Chen as our Sales Rep. He was very professional, direct, courteous, patient, and didn't waste time with small tal More

by KCRunner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chen
Mar 02, 2015 -

Joe Machens Hyundai responded

Congrats on your 2013 Elantra! What a great car. I'm happy to hear that Rob gave you and your family a positive car-buying experience. Come back and see us again!

January 08, 2015

Our third Sonata My wife and I have owned two Sonatas previously and were fairly sure we would own a third when we went car shopping on New Year's Day. We did our home More

by GregH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Petrovic
Jan 15, 2015 -

Joe Machens Hyundai responded

Thank you Greg, we truly appreciate your repeat business (in both sales and service). Congrats on your new Sonata - what a great car as you've come to know! I'm glad Alex and our team could make your experience professional and attentive. Please let us know if you need anything else.

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