Joe Machens Hyundai
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 624 reviews
Excellent service I was informed that they have shopped around and got a better deal on oil. That being said I got full synthetic for the same price as the old semi-syn I was informed that they have shopped around and got a better deal on oil. That being said I got full synthetic for the same price as the old semi-synthetic. This will help me save a little money since that oil will go further than the previous. Justin also did a write up of my 60,000 mile service needs. This will help me with what to expect when that time comes. Really appreciate the professionalism of Joe Machens service department. More
Excellent service and awesome staff The service department staff was very friendly and seem to really appreciate customers I will definitely be a repeat customer and would refer custom The service department staff was very friendly and seem to really appreciate customers I will definitely be a repeat customer and would refer customer. Thank you More
Excellent customer service Andrew was excellent from my first call till the time I picked up my car. Helpful, on track, and informative. Thanks Andrew and Justin for making an a Andrew was excellent from my first call till the time I picked up my car. Helpful, on track, and informative. Thanks Andrew and Justin for making an astonishing experience More
Pleasant visit Fast, friendly service. Andrew was perfect. Showed us a starting to get dirty inside cabin air filter which we declined to have replaced at this time. Fast, friendly service. Andrew was perfect. Showed us a starting to get dirty inside cabin air filter which we declined to have replaced at this time. He excepted our decision to not to replace it graciously More
1st oil change on new motor installed Service Advisor, Andrew, is always so nice and accommodating. The technicians seem very nice as well. The service was fast and I appreciated the disc Service Advisor, Andrew, is always so nice and accommodating. The technicians seem very nice as well. The service was fast and I appreciated the discount Andrew gave me on a cabin filter. More
Andrew is 5 stars The wait for my engine was not ideal. I think it was about three months of waiting. Once the engine was in tho everything was done quickly. Thank you The wait for my engine was not ideal. I think it was about three months of waiting. Once the engine was in tho everything was done quickly. Thank you Andrew! More
Overcharged, no car wash I'm always told my car will be washed, but it never is. I received a coupon for something that turned out to be free, and they charged me $60 to chang I'm always told my car will be washed, but it never is. I received a coupon for something that turned out to be free, and they charged me $60 to change 3 bulbs. Whenever i've taken it elsewhere, it was nowhere near that. The waiting room is nice but I always feel overcharged compared to my usual place. More
Another Stellar Job Machens does an excellent job to keep their customers happy with personable staff, great customer amenities, and a willingness to communicate the det Machens does an excellent job to keep their customers happy with personable staff, great customer amenities, and a willingness to communicate the details of work performed. The only issue I had this go around was with the complimentary car cleaning. There were still some bug guts and water spots. I didn't bring it up because my car was quite dirty when I brought it in. More
Fast friendly service! The service department is always friendly and very helpful when I bring my Santa Fe in for service or maintenance. No request is too small. And my c The service department is always friendly and very helpful when I bring my Santa Fe in for service or maintenance. No request is too small. And my car is clean, inside and out! More
The best service ever always, every time! Service tech Andrew Moeller exceptional customer service. Knowledgeable, explain well, do what is needed to keep car running but never more than neede Service tech Andrew Moeller exceptional customer service. Knowledgeable, explain well, do what is needed to keep car running but never more than needed. Use all applicable coupons and discounts. Waiting room comfortable. Car wash gteat. More