Joe Machens Hyundai

Great customer service I was very happy with the customer service I received from Joe Machens Hyundai. They were very helpful and worked with me to meet my needs. I was very happy with the customer service I received from Joe Machens Hyundai. They were very helpful and worked with me to meet my needs. More

Santa Fe break down My Santa Fe suffered a major computer failure on I-70 thirty miles east of KC in the recent ice storm. I got a tow to Joe Machens in Columbia and cal My Santa Fe suffered a major computer failure on I-70 thirty miles east of KC in the recent ice storm. I got a tow to Joe Machens in Columbia and called ahead to George in the service department. George arranged for a free loaner and I was able to complete my trip to St Louis. The next day George advised me of the the computer failure and having to order a replacement. I was kept informed and a few days later I was able to pickup my Santa Fe. It was clean and spotless and repaired perfectly. The service depth and George were very professional. Thanks for helping me out! More

service dept very friendly and informative. i wish i could remember the name of the serviceman who helped me as i arrived to have my 2001 Elantra with 204,000+ miles serviced who took the time t i wish i could remember the name of the serviceman who helped me as i arrived to have my 2001 Elantra with 204,000+ miles serviced who took the time to answered the many questions I had and was very helpful and insightful offering several options to address the issues i was having. but regardless of the name everyone was very friendly and helpful and i will recommend them to anyone who drives a Hyundai. thank you! More

work on 2015 Hybrid sonata very professional. very good work, freindly and the wait was not that long. I thought it would be longer since they had to undercoat it. very professional. very good work, freindly and the wait was not that long. I thought it would be longer since they had to undercoat it. More

Great Service from George Pannell Rcent replacement of inner fender panel and oil change was handled courtesly with great service for me . Appreciate so much George Pannell's openeness Rcent replacement of inner fender panel and oil change was handled courtesly with great service for me . Appreciate so much George Pannell's openeness and honesty in dealing with me over the years. He is the best employee with whom I've ever worked in all my years with Joe Machens Dealers. More

Great Experience We bought a new car from this dealership and they gave us the BEST possible deal for our situation. I am very satisfied with the service and will cont We bought a new car from this dealership and they gave us the BEST possible deal for our situation. I am very satisfied with the service and will continue to do business with them and recommend them to others. More

Feel good about purchase Machens Dealership is a well oiled machine. They have it down to a science. Everyone plays a specific role in the process. Internet representative dr Machens Dealership is a well oiled machine. They have it down to a science. Everyone plays a specific role in the process. Internet representative draws you in with a intriquing price offer. Once you enter the dealership, they have each person work with you on a specific aspect. Each person knew their role well. They were curteous and friendly. Made the process of buying a vehicle an overall pleasant experience. More

Always great service I always get great service at Hyundai. Last trip in with 74,000 miles on my car I expected to have to pay for the repair, but it was covered under wa I always get great service at Hyundai. Last trip in with 74,000 miles on my car I expected to have to pay for the repair, but it was covered under warranty. Thanks to Travis Backer for getting me right in for this unexpected repair and the great service in general. More

Warranty Service ABS System Very professional, completed work in timely manner. Was kept informed as to what problem was and how long it would take. Task was completed on time. Very professional, completed work in timely manner. Was kept informed as to what problem was and how long it would take. Task was completed on time. More