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Joe Machens Hyundai

Columbia, MO

3.9
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 624 reviews

May 14, 2016

wating What I didn't like was telling me they could get me the car I wanted was real close and it was the next day. It took two days on my other one,so I gue More

by humphreyteresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?, Zack Lemen
May 13, 2016

Hyundai is great! We owed a 2016 Elantra Limited which we traded for a 2017 Elantra Limited after my wife went in for a 3250 mile oil change on the 2016 and was given a More

by ndheads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Frye-Business Manager, Alex Petrovic
May 18, 2016 -

Joe Machens Hyundai responded

Wow! Thank you for your great review. We're so pleased you love the 2017 Hyundai Elantra! It's a great vehicle! Enjoy!

May 09, 2016

Hyundai Sonata Purchase The sales staff was friendly and courteous. They kept focused on the specific vehicles I had indicated I was interested in and did not try to pressur More

by danieljmcgurk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Chen, Austin Keithly
May 18, 2016 -

Joe Machens Hyundai responded

Thank you for your review. We are sorry you felt pressured - we will work with our team to improve on that. We are pleased you had a good experience overall!

May 05, 2016

Survey I enjoyed my experience with the sales person Solomon who helped us find and purchase our new car. Solomon wasn't pushy/aggressive, he delivered on More

by mabowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Solomon Jefferson
May 18, 2016 -

Joe Machens Hyundai responded

Hello. Thank you so much for your feedback. We're pleased that you enjoyed your experience. I have forwarded your review to our executive management to address your concerns about the smoking. We will speak to our team to move smokers to a different area of the outside of the building so that your experience, as well as the experiences of other customers is better in the future.

May 03, 2016

Sante Fe Sport Purchase Excellent experience. We received a fair trade-in for our old vehicle and absolutely love the Sante Fe we purchased. This is our third Hyundai vehicl More

by jtappana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dan Schoonover
May 18, 2016 -

Joe Machens Hyundai responded

We're so happy to hear it! Thank you for taking the time to share your experience with us.

May 02, 2016

Purchased a New Sonata I spent about two months looking for a new car and had some very specific needs. Of the five dealerships I visited, all of the Machen's dealerships we More

by Columbia.Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
May 02, 2016 -

Joe Machens Hyundai responded

Thank your for your feedback and kind words about our stores! We truly appreciate your business and we thank you for your time. Enjoy your new vehicle.

April 30, 2016

GREAT customer service! First I want to start off by saying every single person I dealt with was friendly and very down to earth. Solomon went way above and beyond to make me More

by Megan Rice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Colton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Solomon Jefferson, Terence Felder
May 02, 2016 -

Joe Machens Hyundai responded

That is awesome to hear! Thank you SO much for your review and business, Megan!

April 29, 2016

Awesome people great experience, love the timelyness and fast delivery to my location which was an hour and a half away. Would love to come back and do work More

by 20inez15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Patrick
May 02, 2016 -

Joe Machens Hyundai responded

Thank you! We hope you're loving your new vehicle.

April 29, 2016

Rushed and Confused Finalizing the purchase at the dealership I felt really rushed and pressured to hurry and buy it. I also was rushed through the financing department, More

by katlindixson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence In Finance , Bryan Key
April 28, 2016

Love the new Elantra thanks to all the hard work of staff that helped me and worked hard to get me in to the new 2016 Elantra it made my week that horrible end especially More

by brentl93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Earl, and Terrace
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