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Joe Machens Hyundai
Columbia, MO
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 624 reviews
December 01, 2016
They will say anything! Shoppers beware! This dealership and salespeople will say anything to make a deal, but do not follow through with there promises. The service after th Shoppers beware! This dealership and salespeople will say anything to make a deal, but do not follow through with there promises. The service after the sale sucks. Think twice before you buy from them. More
by busyguy, burt216
Employees Worked With
Rob, Mardini Dy, Solomon Jefferson, Travis Backers
December 01, 2016
Perfect I love the service that me and my husband receive at Joe Machens. Hyundai. Everyone is so friendly they really make buying a car from them worth it i I love the service that me and my husband receive at Joe Machens. Hyundai. Everyone is so friendly they really make buying a car from them worth it in every aspect. Wesley Earl is terrific.Thank you Wesley Earl for your help and hospitality. More
by Shellsj38
Verified CustomerEmployees Worked With
Wesley Earl
December 01, 2016
If you truly want a good deal I was in the market for a specific car that had to have a certain aesthetic in look and feel to fit my personality. After a two month endeavor of tes I was in the market for a specific car that had to have a certain aesthetic in look and feel to fit my personality. After a two month endeavor of test driving six cars of interest, I chose the Genesis coupe as my purchase; the problem with that is Hyundai had decided to phase out the coupe and designate the Genesis name as its premium automobile sub-line. That decision created a problem in finding exactly what I wanted as we were at year end and my area dealerships were a little difficult and not exactly comforting for my liking. Through an AutoTrader online search, I found the car I wanted at Joe Machens' dealership and sent an email of interest. Jacob contacted me and we negotiated a deal, including financing with the assistance of Natalie, through emails and telephone calls across state lines. Since I live over 500 miles away from this dealership, it was important to get a great deal to get me to agree to a transaction and make this drive; well, these guys made me an offer that I could not refuse. The most difficult part of the entire process was a nearly six hour drive to pick up my new car and the nearly as long drive home without getting a speeding ticket; but I have to tell you, given this was over the Thanksgiving weekend with troopers out in force, and me driving a pretty highly visible red coupe with 348 ponies under the hood and attempting to keep the dial under the century mark, it was a very sweet ride home. These guys helped me do that with a very good deal and it is too bad we are not closer in proximity for them to perform the long term dealership care as I maintain this vehicle. This was a good deal. If you want a good deal too, look them up; they will work with you. More
by Mike
Employees Worked With
Natalie Burton, Jacob Thomas, Travis Backers
November 28, 2016
The BEST Car Buying Experience As a first-time car buyer, I had a fantastic experience at Joe Machens Hyundai with salesman Mike Lottes. He was friendly, experienced, and helpful ev As a first-time car buyer, I had a fantastic experience at Joe Machens Hyundai with salesman Mike Lottes. He was friendly, experienced, and helpful every step of the way. I would recommend this dealership and Mike to anyone who is looking to purchase a new vehicle. Absolutely IN LOVE with my new white 2016 Hyundai Accent (exactly what I wanted, and it was waiting for me at the lot after a dealer trade Mike made)! More
by tracimcox
Employees Worked With
Mike Lottes
November 24, 2016
Excellent Experience Very good experience. Everyone I spoke to was knowledgeable and very helpful. My friend Carl recommended me to Dan Schoonover. He was very professiona Very good experience. Everyone I spoke to was knowledgeable and very helpful. My friend Carl recommended me to Dan Schoonover. He was very professional and friendly. He made my car shopping experience a good one. More
by arnold.laura84
Employees Worked With
Jason, Dan Schoonover
November 24, 2016
Still waiting I have over 1300 miles on my car and I'm still waiting to get my paperwork. I'm really not sure if I actually have a loan. Car was delivered with filt I have over 1300 miles on my car and I'm still waiting to get my paperwork. I'm really not sure if I actually have a loan. Car was delivered with filthy windows. Car was cleaner before the people cleaned it More
by malherek73
Employees Worked With
Zach Pulkrabek
November 23, 2016
Well Done Great service in the leasing of two vehicles. We were in and out in a short period of time. No haggling was necessary. Thank you Great service in the leasing of two vehicles. We were in and out in a short period of time. No haggling was necessary. Thank you More
by brownbo
Employees Worked With
Rob Chen, Jacob Thomas
November 13, 2016
Unmatched Customer Service As a first-time car buyer, I had a fantastic experience at Joe Machens Hyundai with salesman Mike Lottes. He was friendly, experienced, and helpful ev As a first-time car buyer, I had a fantastic experience at Joe Machens Hyundai with salesman Mike Lottes. He was friendly, experienced, and helpful every step of the way. The entire staff were welcoming and kind and eager to answer our questions. I would recommend this dealership and Mike to anyone who is looking to purchase a new vehicle. Absolutely in love with my new 2016 Hyundai Accent! More
by tracimcox
Employees Worked With
Mike Lottes
November 11, 2016
Miracle They were very helpful in getting us a car. They show us every option available and let us test drive many cars. We are very satisfied with the custom They were very helpful in getting us a car. They show us every option available and let us test drive many cars. We are very satisfied with the customer service and visit there. More
by sls2913
Employees Worked With
Rob Chen, Jacob Thomas, Bryan Key
November 10, 2016
My new Santa Fe sport James was great and very professional. I will defiantly make all my future purchases at Joe Machens Hyundai. My car buying experience was so easy and James was great and very professional. I will defiantly make all my future purchases at Joe Machens Hyundai. My car buying experience was so easy and stress free. More
by somethingsassy5005
Employees Worked With
James Patrick
