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Joe Machens Hyundai

Columbia, MO

3.9
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 624 reviews

November 13, 2018

Leased Car Dan Schoonover is a top-notch sales rep. He always makes us feel welcomed at the dealership. Just like our Hyundai, Dan is great. This is our 4th Hyun More

by mike potter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
Nov 13, 2018 -

Joe Machens Hyundai responded

Mike, thank you for the positive feedback! We are very pleased to know you had a great sales experience with Dan again! We hope you enjoy your newest Hyundai purchase! thanks again for your business and being a loyal customer to us! We do appreciate you!

October 09, 2018

Great deal! After researching vehicles and dealerships we decided on Joe Machens. Joe Machens Hyundai was easy to work with and we got a great deal! We love our More

by Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover
Oct 10, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are very pleased to know you had a great car-buying experience with us! We hope you enjoy your new vehicle! Thanks again for your business!

September 28, 2018

great car We've owned several Hyundais over the years and found the Santa Fe the car we wanted. Joe Machens made it happen. We're very happy with it. More

by RJC9XUIT
Recommend Dealer
Yes
Employees Worked With
Ed Broaddus
Sep 28, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great sales experience with our team! We do appreciate you and your business! Thanks again! Enjoy your new Santa Fe!

September 15, 2018

Tyler Is The Man Tyler, service advisor, is professional and cares about his customers. One embarrassing concern is apparently the TV in the waiting lounge has been ou More

by bcme
Recommend Dealer
Yes
Employees Worked With
Tyler Schrimpf
September 13, 2018

Andrew was very helpful Had 3 recalls on 2013 Elantra fixed. Andrew/Justin were able to do our 50,000 mile maintenance. They even got it done by lunchtime! More

by Trainman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Kertz
Sep 13, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are glad to know Andrew and Justin were able to help service your vehicle! We do appreciate you and your business! Come back and see us!

September 13, 2018

Shopped online and finished quicker at store We found an exceptionally low mileage Tucson (16,000 in 7 years) on the website and then worked with Edward at the dealership. Machens worked hard to More

by jeffreytreese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Broaddus
Sep 13, 2018 -

Joe Machens Hyundai responded

Jeffery, we are very happy to hear you had a great car-buying experience with us! We do appreciate you being a loyal customer and hope you enjoy your newest purchase! Thanks again for your business!

September 10, 2018

Service It was a great service and they did a great job with the car and I am very impressed with the service and price I will recommend this place to anyone More

by MNLMRTNZ921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great service experience with our team! We do appreciate you and your business! Thanks again!

September 09, 2018

On time and in budget. The only reason this isn't 5 stars is that in August another service tech and advisor informed me that I was going to have some massive pieces of unde More

by Jkasper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you so much for sharing your honest positive feedback with us! We are happy to know you had a great overall experience with our service from Andrew and the team! We do appreciate you and your business!

September 08, 2018

Caring and efficient Since moving to Missouri, I have found a home with Machens Hyundai. I found the best sales rep in Dan and the service department is the best I've ev More

by PAZAPPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover, Justin Kertz
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you so much for sharing your positive feedback with us! We love hearing you feel like family and have had great service experiences here! We do appreciate you! Thanks again for your business!

September 08, 2018

Problem solved Justin got me in quickly and Ben solved my problem that a local shop could not. I also received a fair trade in offer. Not ready yet to buy a new ca More

by G.BITSICAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben is 5 stars, Ed Broaddus, Justin Kertz
Sep 10, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team! Thanks again for your business!