Joe Machens Hyundai

review I handled most of the transaction by phone and I am very pleased with the result. Jeff and Dan have been wonderful to work with. I handled most of the transaction by phone and I am very pleased with the result. Jeff and Dan have been wonderful to work with. More

Unbeatable!!! As always a great experience dealing with Machens. From our salesman Dan, the sales manager Rob, to Tanner on the financial side of things we have no As always a great experience dealing with Machens. From our salesman Dan, the sales manager Rob, to Tanner on the financial side of things we have nothing but good to say. Each made us feel important,comfortable, and not pressured in our vehicle purchase experience. This was our third Hyundai purchase from Machens and we look forward to our fourth down the road. Thanks for making car buying enjoyable!!! More

New Sante Fe We haven't bought a car in almost ten years. Found experience to be easy. All personal know what info is necessary and get to the point with the info We haven't bought a car in almost ten years. Found experience to be easy. All personal know what info is necessary and get to the point with the info we needed to make a decision. They were considerate of what we needed in a new vehicle not useless facts. Sales person was mindful of our comfort and needs. Explained facts thoroughly. Good experience in all. Ed was very knowledgeable of features on the Santa Fe we purchased. Very nice gentleman and made process easier than it could have been. More

First time This was my first time buying a car, it was super easy and quick not at all like the hassle it can be portrayed like on tv. This was my first time buying a car, it was super easy and quick not at all like the hassle it can be portrayed like on tv. More

Excellent Helpful friendly quick! We moved to New Mexico a few years ago, but continue to appreciate the great work and competence of the Missouri dealership. Helpful friendly quick! We moved to New Mexico a few years ago, but continue to appreciate the great work and competence of the Missouri dealership. More

it was awesome because i was treated with kindness and they talked to me with understanding. They did everything step by step. they was very PROFESSIONAL. This a because i was treated with kindness and they talked to me with understanding. They did everything step by step. they was very PROFESSIONAL. This a very nice car glad i researched. More

Return Customer We had purchased an Elantra a little over a year ago for my daughter. We returned to purchase a Sonata for our son. Both kids are enjoying the cars. We had purchased an Elantra a little over a year ago for my daughter. We returned to purchase a Sonata for our son. Both kids are enjoying the cars. More

I dont know how to title this review. I came to Hyundai on September 30 and talked with Dan on the phone. He went above and beyond on customer service. When I walked in he was looking for I came to Hyundai on September 30 and talked with Dan on the phone. He went above and beyond on customer service. When I walked in he was looking for the car I had asked about l, that was on in stock so it would have to be delivered. After he found the right car we talked numbers and came to an agreement, because my co-signer was not there we had the numbers all figured up. When I came back in on Monday, October 2, Robert Meldrum, greeted me and told me that Dan was sick. That made me a little worried just because Dan and I had everything figured out and ready but, Edward was amazing he was ready to take on my purchase. The thing that took the longest was the call to the bank it seriously took forever. He was really informative during the wait period on the phone he kept up the conversation and answered the million questioned I had. Then we met Tanner in the finance department and he was super nice and very professional. He did an amazing job explaining the extra 'insurance' Hyundia offered. I wish I could express how satisfied I am with the staff at Joe Machens Hyundia. They made the process so simple and they have my business as long as I need a car. 🤘🏼 More

Browsing around for replacement vehicle My wife and I had been looking all day for a vehicle since the one we had died. We had no intention of buying a car that day. We were only pricing t My wife and I had been looking all day for a vehicle since the one we had died. We had no intention of buying a car that day. We were only pricing to get an idea of what would work and what we could afford. Edward approached us and started a conversation that ended up with us buying a new 2018 Hyundai Elantra. Edward was very helpful in explaining financing options and helping us to get the payment we wanted. He answered any questions we had and if he did not know the answer he tracked them down for us. Overall this car buying experience was a good experience. Car buying is never excellent, I do not like the whole process, but overall Edward did a great job to make the experience the best it could be. More

Poor Sales Person Felt as though they were trying to dump a car they wanted off the lot and did not care for the customers preference. Did not allow me to test drive t Felt as though they were trying to dump a car they wanted off the lot and did not care for the customers preference. Did not allow me to test drive the vehicle I was interested in driving, only a knock down version of what I was looking for. Was told several time I could not afford the car I wanted and I need to just buy this car. Also, they could not tell me why my payments would be so much higher than when I figured them with the same amount of interest, the only thing I was told is that it is what the bank figures. More