Joe Machens Hyundai

Very efficient and friendly service Requested service was done at estimated time and satisfying explanations -left feeling well taken care of . One additional service was suggested, and Requested service was done at estimated time and satisfying explanations -left feeling well taken care of . One additional service was suggested, and I had it done. More

Disappointed I have always taken my Genesis here for all of my maintenance needs and thought I was receiving the best service until this time. Had my car in in la I have always taken my Genesis here for all of my maintenance needs and thought I was receiving the best service until this time. Had my car in in late February 2018 for an oil change and inspection before heading out to Florida for the month of March. Brought it back in on April 9 for an oil change and recommended maintenance. Was told that my rear tires needed to be replaced asap. although they only had 26,000 miles on them. No mention of tire wear in February! Was told that the only reason that the rear tires worn and not the front as well is that it is a rear drive car. Was also told my tires had never been rotated. Was given one option for 2 tires with a cost of $214.00 per tire. Talked to a mechanic at home.. Said that the tires should have been rotated and he gave me several options for new tires. Will no longer trust my car to routine service at the dealership. Don't blame Chris for this (except on option for new tires) but those who didn't recommend rotating tires in the past. More

The people there are always helpful and informative! Service was great and people were friendly and helpful! Service was quick and explained to me. The checkout was friendly and quick! The business is cl Service was great and people were friendly and helpful! Service was quick and explained to me. The checkout was friendly and quick! The business is clean and waiting area adequate Thanks More

Great experience Everyone there was really amazing, making sure that I got taken care of. William Coburn, Edward Broaddus, and many others were so nice and helpful. Ev Everyone there was really amazing, making sure that I got taken care of. William Coburn, Edward Broaddus, and many others were so nice and helpful. Everyone really wanted to make sure that I got in the right car for me, and I left one very happy customer. More

Struts Andrew Moeller was very accommodating during this time of stress. He even provided a loaner car due to need to order replacement struts. This was ve Andrew Moeller was very accommodating during this time of stress. He even provided a loaner car due to need to order replacement struts. This was very much appreciated. More

Oil change/check engine light service From check-in to personal mechanic review, my experience was great! Chris was awesome. The technition made sure I understood the issue. Everything cou From check-in to personal mechanic review, my experience was great! Chris was awesome. The technition made sure I understood the issue. Everything could not have been better. More

Great Service We always receive professional, friendly and top quality service here. They complete the work in the time they state and they explain if problems are We always receive professional, friendly and top quality service here. They complete the work in the time they state and they explain if problems are found before proceeding further. The waiting room is very nice with a great selection of drinks and snacks. It is especially nice that the floors of the car are vacuumed and the car washed. More

Fast and friendly Took my Santa Fe Sport in for regular maintenance (oil, tire rotation) and asked them to check the transmission. In and out in an hour with a wash and Took my Santa Fe Sport in for regular maintenance (oil, tire rotation) and asked them to check the transmission. In and out in an hour with a wash and vacuum to boot. More

excellent Chris did a great job explaining what needed to be done for my car. No pressure & he let me know what needed to be done now. Chris did a great job explaining what needed to be done for my car. No pressure & he let me know what needed to be done now. More