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Joe Machens Hyundai
Columbia, MO
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 624 reviews
April 29, 2018
Great! Jeff worked with us until he found the perfect car in our price range! He helped us find the last car we purchased! We will definitely work with Je Jeff worked with us until he found the perfect car in our price range! He helped us find the last car we purchased! We will definitely work with Jeff in the future! More
by MELYNDALARKIN
Verified CustomerEmployees Worked With
Jeff McLaughlin
April 28, 2018
Great help and service. Explained the resolution thoroughly and they were very friendly. I will definitely go back there. This was my first visit for the problem and it was Explained the resolution thoroughly and they were very friendly. I will definitely go back there. This was my first visit for the problem and it was resolved. More
by jvj1970
Employees Worked With
Chris Sanchez
April 27, 2018
Knowledgeable and timely service The service rep answered all my questions and made sensible recommendations for routine maintenance. The customer lounge was comfortable. No waiting t The service rep answered all my questions and made sensible recommendations for routine maintenance. The customer lounge was comfortable. No waiting time for my scheduled service appointment. More
by sdovie
Employees Worked With
Chris Sanchez
April 26, 2018
Came in for a recall but my problem was not fixed My vehicle had a door handle recall. I came in to get it fixed, but the I am still experiencing the problem with my door. The service employee who hel My vehicle had a door handle recall. I came in to get it fixed, but the I am still experiencing the problem with my door. The service employee who helped me was professional and courteous. I received the right amount of communication. If the problem had been properly fixed, then I would consider the amount of time spent to be appropriate. However, since I still have the problem, and therefore I have to return to the dealership, then I have rated the experience only 2 stars. More
by W20
Employees Worked With
I cannot recall the service member's name
April 26, 2018
Responsive to my requests They stuck to the estimate and gave me a loaner car because I had to wait for parts for an expensive repair. They also returned my garage door opener They stuck to the estimate and gave me a loaner car because I had to wait for parts for an expensive repair. They also returned my garage door opener I left in the loaner car to my house. They charge dealer prices but you get top notch service. . More
by Needed a clutch
Employees Worked With
Other Employees :
The check out lady was very service oriented, too.
April 25, 2018
Excellent customer service. Alex helped us find the perfect vehicle to suit our needs and our trade-in was processed seamlessly and efficiently. I love my new Santa Fe Sport and Alex helped us find the perfect vehicle to suit our needs and our trade-in was processed seamlessly and efficiently. I love my new Santa Fe Sport and highly recommend Alex at Joe Machens Hyundai! More
by L Rollison
Employees Worked With
Alex Petrovic
April 25, 2018
2015 Veloster Turbo – Jeff Mclaughlin Jeff was amazing. The whole buying experience was painless. I've purchased vehicles from all over the country and I definitely prefer Jeff and Machens Jeff was amazing. The whole buying experience was painless. I've purchased vehicles from all over the country and I definitely prefer Jeff and Machens Hyundai over any of the other places I've ever gone. Jeff stuck with me and was honest and transparent about the process, the vehicles, and my expectations. Couldn't recommend highly enough! Will be back! More
by DAVIDJWILBANKS
Employees Worked With
Sam Webb, Jeff McLaughlin
April 25, 2018
Excellent service! The service manager went above and beyond ensuring my concerns were satisfied. I highly recommend them. I had an issue with my leather seats on my 201 The service manager went above and beyond ensuring my concerns were satisfied. I highly recommend them. I had an issue with my leather seats on my 2017 Ioniq, and they did a great job resolving my issue. More
by markstempel1
April 22, 2018
Sales Enjoyed working with Alex towards the purchase of a new Santa Fe he was helpful and easy to work with. Tim was very helpful with the technology aspect Enjoyed working with Alex towards the purchase of a new Santa Fe he was helpful and easy to work with. Tim was very helpful with the technology aspect of the vehicle. More
by Jtrollison
April 22, 2018
Oil change It was great! I am not sure who helped me. The service was great! I would recommend them. They were helpful and friendly as always. It was great! I am not sure who helped me. The service was great! I would recommend them. They were helpful and friendly as always. More
by cbridgman59
Employees Worked With
Justin Kertz
