Joe Machens Hyundai
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 624 reviews
Needed service to vehicle. The customer service was excellent and they really explain what they find that needs attention. Tyler had great customer service and really made me fe The customer service was excellent and they really explain what they find that needs attention. Tyler had great customer service and really made me feel comfortable with my decisions. More
No service after sale I already left a review, but someone on Machens end erased it. So I'll just leave one on yelp and Facebook. But service after sale bad. Still waiting I already left a review, but someone on Machens end erased it. So I'll just leave one on yelp and Facebook. But service after sale bad. Still waiting on keys and tirle. This will be third try for keys. Won't be a fourth! !! More
First service following car purchase. Service completed as discussed. Chris and Justin answered all questions. The garage and wait area were clean and comfortable. The length of serv Service completed as discussed. Chris and Justin answered all questions. The garage and wait area were clean and comfortable. The length of service was appropriate. First service was no charge. More
Oil change Love that I can send my teen to get the oil changed in my car and not have them try to sell her a bunch of services that aren't needed! Andrew always Love that I can send my teen to get the oil changed in my car and not have them try to sell her a bunch of services that aren't needed! Andrew always takes great care of us and we love the honest, quick and friendly service! More
Recall and general service Friendly, courteous service. Speedy and full explanation of service and recommended future service. Very satisfied with all employees. Very happy with Friendly, courteous service. Speedy and full explanation of service and recommended future service. Very satisfied with all employees. Very happy with overall service Thank you. More
Service Just to get a fob reprogrammed and recalls completed. Very happy with the service and promptness of getting it done. Sincerely Leslie Robinson PS they Just to get a fob reprogrammed and recalls completed. Very happy with the service and promptness of getting it done. Sincerely Leslie Robinson PS they were very considerate of my time. More
My Genesis Coupe's Second Home It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I am always made to feel special. The shop listens to my concerns and my ideas as well. I have never been treated as a person who did not know their vehicle. It doesn't matter if my problem is much needed service or simply a rattle that I cannot stand any longer, it is given the same priority and attention. In other words, there is no service too small to have their top attention. My Genesis Coupe (the NinjaShark) loves to visit Machens Hyundai, it feels safe and knows it is in good hands. Chris worked hard to make sure my deal on new tires was fantastic! More
Always amazing! They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go anywhere else. Always recommend to family and friends. More
Good on all counts Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle servi Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle service. More
Average experience. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. More