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Joe Machens Hyundai

Columbia, MO

3.9
624 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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1300 Vandiver Drive

Columbia, MO

65202

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Showing 624 reviews

June 09, 2018

Needed service to vehicle. The customer service was excellent and they really explain what they find that needs attention. Tyler had great customer service and really made me fe More

by Mindy124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TYLER SCHRIMPF
Jun 11, 2018 -

Joe Machens Hyundai responded

Mindy, thank you for the positive feedback! We are happy to hear you had excellent customer service! We appreciate you and your business!

June 08, 2018

No service after sale I already left a review, but someone on Machens end erased it. So I'll just leave one on yelp and Facebook. But service after sale bad. Still waiting More

by KBAFARMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dalton Matney
Jun 08, 2018 -

Joe Machens Hyundai responded

We will be sending this review immediately to our management team to look into as to why you have not received the keys and title. We are sorry for the inconvenience and frustration this has caused you. We do strive for quality customer service and sincerely apologize for your experience.

June 07, 2018

First service following car purchase. Service completed as discussed. Chris and Justin answered all questions. The garage and wait area were clean and comfortable. The length of serv More

by CKCARRINGTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Kertz, Chris Sanchez
Jun 07, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are happy to know you had a great first service experience with us! We appreciate you and your business!

June 07, 2018

Oil change Love that I can send my teen to get the oil changed in my car and not have them try to sell her a bunch of services that aren't needed! Andrew always More

by mayta28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are glad to know you and your teen receive great service from our team when you come in! We appreciate you and your business!

June 06, 2018

Recall and general service Friendly, courteous service. Speedy and full explanation of service and recommended future service. Very satisfied with all employees. Very happy with More

by BERNIEDEN38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Richardson
Jun 07, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are glad to know you had an overall great service visit! We appreciate you and your business!

June 05, 2018

Service Just to get a fob reprogrammed and recalls completed. Very happy with the service and promptness of getting it done. Sincerely Leslie Robinson PS they More

by THE_ROBINSON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff McLaughlin, Justin Kertz
Jun 05, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are glad to hear you are very happy with the service and promptness! We appreciate you and your business!

June 04, 2018

My Genesis Coupe's Second Home It makes no difference if I am stopping by to order a part, check out the new vehicles, or just a chat with staff. Whatever the reason for my visit, I More

by mazza0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Schoonover, Chris Sanchez
Jun 05, 2018 -

Joe Machens Hyundai responded

Thank you so much for the great review! We are happy to hear you always enjoy your time when you visit our dealership! We appreciate you and your business!

June 01, 2018

Always amazing! They guys in the shop are always quick and punctual. My service tech is usually Chris, who is very friendly, knowledgable. Great team! Would not go More

by rlowery76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sanchez
Jun 01, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to know you had a great experience with us! We appreciate you and your business!

June 01, 2018

Good on all counts Service was fast and friendly and informative. Have always had a good experience with these folks and love the free coffee and soda and shuttle servi More

by Galmewhatu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Schrimpf
Jun 04, 2018 -

Joe Machens Hyundai responded

Thank you for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 01, 2018

Average experience. A very average experience. Dealers bad mouthed other dealerships that I was working with, no other company did that. A lot of hassle with price. More

by DEBLAUW2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Colton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Meldrum, Sam Webb, Jeff McLaughlin
Jun 04, 2018 -

Joe Machens Hyundai responded

Thank you so much for the positive feedback! We are happy to know you had an overall good experience with us! We appreciate you and your business!

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