Joe Machens Ford

Brandon was an awesome saleperson.......he went above & beyond to help me get the best deal possible!! I couldn't be any happier with my Ford Edge purchase!! & beyond to help me get the best deal possible!! I couldn't be any happier with my Ford Edge purchase!! More

Rynda Nichols was willing to show us as many cars as necessary so that we would find the vehicle that was right for us. She answered all of our questions as quickly as possible, and was quite knowledga necessary so that we would find the vehicle that was right for us. She answered all of our questions as quickly as possible, and was quite knowledgable about the cars. If she was unsure of the correct answer she found it for us. Not once in the time that we were test-driving different models did Rynda try to steer us in any direction, she just was very patient with us and kept looking and answering questions. After we found a used vehicle that we liked Adam Neale set it up so that we could drive the car for a few days to see if it was really the car for us. On a whim after we returned the car that we had borrowed we wanted to look at a new car. We took one for a test drive and decided that overall going new was probably better for us. Todd in finance was very pleasant to work with as well. He worked very diligently trying to get us in the payment and interest ranges that we asked for. Everyone that we encountered at Joe Machens was very freindly, made us feel very welcome and comfortable. It felt like we were visting with family. More

I have bought several vehicles from Mack. Mack makes every effort to find a vehicle that fits both the needs and the wants within the price range. I appreciate his willingness to continue searching unt every effort to find a vehicle that fits both the needs and the wants within the price range. I appreciate his willingness to continue searching until we find something that fits, even if that means starting the search over repeatedly. He has a great ability to make you feel as though you are his only customer, even when that is not the case. That attention to the customer, regardless of what the budget is remarkable and very personable. I am very glad to have conducted business again with Mack, and as long as he's selling cars - the next time I'm in the market I will be coming back to Mr. McKinney for a deal. More

I was interested in a 2013 F 150 WITH 5.0 engine Preston met me in the lot and had several options for me to look at and asked me to decide what I liked and he would go over them with me, He was helpful an met me in the lot and had several options for me to look at and asked me to decide what I liked and he would go over them with me, He was helpful and took the time to select the truck I had the most interest in. I test drove the truck and my wife also drove it and liked the way it handled. we agreed on the price and the truck was detailed and ready to be picked up as scheduled. More

We have purchased 5 vehicles from Machens Ford so far. Everyone in the sales department has been very helpful and extremely professional. Our experience in the service department has been the same. With t Everyone in the sales department has been very helpful and extremely professional. Our experience in the service department has been the same. With this level of customer service we will continue to do business with the Machens dealerships. More

Randy Wells was our salesman. He was very informative regarding the car we wanted. He was very informative as to the transactions that would occur in buying the car and explained all the information in regarding the car we wanted. He was very informative as to the transactions that would occur in buying the car and explained all the information in understanding detail. He explained exactly why our car was priced as the trade-in price and was extremely helpful in getting us the lowest price for their car. The accounting officer explained very well what the pieces of paper were for as we signed each one. Randy Wells was like a person we would like to have as a next door neighbor. He genuinely cared that we were getting the best deal that we wanted. He was pleasant, thoughtful as to our comforts concerning the trade and just an all-around nice person. Thank You, Randy, for being so pleasant and understanding of other people's concerns. More

Brad always goes out of his way to accomodate my family whenever we need any service completed on our vehicles. He is also a wonderful salesman who has sold my husband and I four vehicles in the past and w whenever we need any service completed on our vehicles. He is also a wonderful salesman who has sold my husband and I four vehicles in the past and we continue to be happy as his customer!Thank you!! More

First off Eric Barton one word....amazing! He worked so hard for me trying to find the perfect truck. Found a perfect fitand then worked to get me the lowest price possible. I as so pleased with the servic hard for me trying to find the perfect truck. Found a perfect fitand then worked to get me the lowest price possible. I as so pleased with the service at Machens I will not shop anywhere else again. They have impressed me and will continue to see me in the future, as well as see my refferals to them. Thank ya'all! Crystal Hill More

As an interntional student, JoeMachen Ford in Columbia, MO, was very helpful to find out a right and great car in a short time. In fact, I have no idea about what kind of car is good, but JoMachen Ford gav MO, was very helpful to find out a right and great car in a short time. In fact, I have no idea about what kind of car is good, but JoMachen Ford gave me a informative advice at length to compare many kinds of cars. It was a great experience that I can not forget. ^^ Thank you, JoMachen Ford in Columbia. More

I have bought other vehicles from Bruce Mulnix at this dealership in the past and have always been pleased with the way I have been treated. dealership in the past and have always been pleased with the way I have been treated. More