Joe Machens Ford

I love brad. Super nice. And will always go through him to get a vehicle. He makes sure you can get a vechile. Won't go anywhere else to get a vehicle. He makes sure you can get a vechile. Won't go anywhere else More

My husband is the mayor of Eldon, Mo and was at the dealership on city business. He noticed the great selection of pre-owned Ford Escapes and told me about them. I went to the dealer's website and look dealership on city business. He noticed the great selection of pre-owned Ford Escapes and told me about them. I went to the dealer's website and looked at some of them. I then emailed Lance Burns directly and he was wonderful!!. Emailed me back shortly with the description of a vehicle that I was looking for. He offered to bring the vehicle home with him on that night, as he also lives in Eldon, Mo. I agreed, he let me keep it overnight, took my trade to the dealership the next day, offered us a great deal, got the financing and payments that he promised, and then brought all of the paperwork that we needed and my personal belongings here to us that night. We didn't even have to leave Eldon to purchase this like new, pre-owned Ford Esacape. I would recommend ths dealership to all of my family and friends. We will always be a Machens customer from now on. Sincerely, Carla Bly More

I haven't had the best experiences with buying vehicles from dealerships, so a friend of mine got me in touch with Brad Davis. He was very understanding of my situation. He showed me what vehicle vehicles from dealerships, so a friend of mine got me in touch with Brad Davis. He was very understanding of my situation. He showed me what vehicle would work best for me and my situation. Brad Davis was very informative and straight forward as to what I needed to do. Brad Davis changed my outlook on buying vehicles, I had an excellent experience, Brad had all the paperwork ready when I got to the dealership so I did not have to set and wait for hours, so I signed my paperwork and we went out to my new car and Brad sat out with me and explained every gadget and button and how things operated making sure I understood everything with my new vehicle. Thank you Brad Davis for this wonderful experience and my new car, I LOVE IT!!!! More

Brandon was an awesome saleperson.......he went above & beyond to help me get the best deal possible!! I couldn't be any happier with my Ford Edge purchase!! & beyond to help me get the best deal possible!! I couldn't be any happier with my Ford Edge purchase!! More

Rynda Nichols was willing to show us as many cars as necessary so that we would find the vehicle that was right for us. She answered all of our questions as quickly as possible, and was quite knowledga necessary so that we would find the vehicle that was right for us. She answered all of our questions as quickly as possible, and was quite knowledgable about the cars. If she was unsure of the correct answer she found it for us. Not once in the time that we were test-driving different models did Rynda try to steer us in any direction, she just was very patient with us and kept looking and answering questions. After we found a used vehicle that we liked Adam Neale set it up so that we could drive the car for a few days to see if it was really the car for us. On a whim after we returned the car that we had borrowed we wanted to look at a new car. We took one for a test drive and decided that overall going new was probably better for us. Todd in finance was very pleasant to work with as well. He worked very diligently trying to get us in the payment and interest ranges that we asked for. Everyone that we encountered at Joe Machens was very freindly, made us feel very welcome and comfortable. It felt like we were visting with family. More

I have bought several vehicles from Mack. Mack makes every effort to find a vehicle that fits both the needs and the wants within the price range. I appreciate his willingness to continue searching unt every effort to find a vehicle that fits both the needs and the wants within the price range. I appreciate his willingness to continue searching until we find something that fits, even if that means starting the search over repeatedly. He has a great ability to make you feel as though you are his only customer, even when that is not the case. That attention to the customer, regardless of what the budget is remarkable and very personable. I am very glad to have conducted business again with Mack, and as long as he's selling cars - the next time I'm in the market I will be coming back to Mr. McKinney for a deal. More

First off Eric Barton one word....amazing! He worked so hard for me trying to find the perfect truck. Found a perfect fitand then worked to get me the lowest price possible. I as so pleased with the servic hard for me trying to find the perfect truck. Found a perfect fitand then worked to get me the lowest price possible. I as so pleased with the service at Machens I will not shop anywhere else again. They have impressed me and will continue to see me in the future, as well as see my refferals to them. Thank ya'all! Crystal Hill More

I was interested in a 2013 F 150 WITH 5.0 engine Preston met me in the lot and had several options for me to look at and asked me to decide what I liked and he would go over them with me, He was helpful an met me in the lot and had several options for me to look at and asked me to decide what I liked and he would go over them with me, He was helpful and took the time to select the truck I had the most interest in. I test drove the truck and my wife also drove it and liked the way it handled. we agreed on the price and the truck was detailed and ready to be picked up as scheduled. More

We have purchased 5 vehicles from Machens Ford so far. Everyone in the sales department has been very helpful and extremely professional. Our experience in the service department has been the same. With t Everyone in the sales department has been very helpful and extremely professional. Our experience in the service department has been the same. With this level of customer service we will continue to do business with the Machens dealerships. More

Randy Wells was our salesman. He was very informative regarding the car we wanted. He was very informative as to the transactions that would occur in buying the car and explained all the information in regarding the car we wanted. He was very informative as to the transactions that would occur in buying the car and explained all the information in understanding detail. He explained exactly why our car was priced as the trade-in price and was extremely helpful in getting us the lowest price for their car. The accounting officer explained very well what the pieces of paper were for as we signed each one. Randy Wells was like a person we would like to have as a next door neighbor. He genuinely cared that we were getting the best deal that we wanted. He was pleasant, thoughtful as to our comforts concerning the trade and just an all-around nice person. Thank You, Randy, for being so pleasant and understanding of other people's concerns. More