Joe Machens Ford

Troy Jones and the rest of the Joe Machens Ford team made it easy for our new family of four to find a car to fit our growing needs. They were every open and forthcoming with all the information and found th it easy for our new family of four to find a car to fit our growing needs. They were every open and forthcoming with all the information and found the best deal for us in a timely manner, and after the sale they still go out of their way to contact me to see how thing are going. I would encourage anyone looking for a new or used car to contact Troy Jones. Doug Gordon More

Lance made the shopping experience enjoyable and simple. We have been looking to buy for a while now and found the vehicle and price well within our budget. This vehicle will serve us well! Thanks Lance! We have been looking to buy for a while now and found the vehicle and price well within our budget. This vehicle will serve us well! Thanks Lance! More

I recently contacted Lance Burns at Joe Machens for another car. I have bought both of my recent two purchases through Lance. Both times he went above and beyond to make sure that I was fully satisfied another car. I have bought both of my recent two purchases through Lance. Both times he went above and beyond to make sure that I was fully satisfied with my purchase! I have and always will refer Lance to all of my family and friends! I love my new car, thanks again! More

It was a great all experience from out salesman and It was a great all experience from out salesman and finance guy, and we are very pleased with our purchase and will buy from Joe Machens again when It was a great all experience from out salesman and finance guy, and we are very pleased with our purchase and will buy from Joe Machens again when purchasing another automobile. Thank You Joe Machens From Paul & Aaron 2006 Chrysler Town & Country (Touring Edition) minivan. More

Brad was amazing, I went in and told him what I was looking for and what I could afford. He made it happen, and made sure I got exactly what I wanted. He made sure that I knew all the details about the looking for and what I could afford. He made it happen, and made sure I got exactly what I wanted. He made sure that I knew all the details about the car I was buying and how to use all the functions. Overall it was the best experience I have ever had buying a vehicle, and I have been recommending that dealership and Brad to everyone I know! More

Lance Burns was by far the easiest sales associate I have ever had the pleasure to work with. He worked with us on our trade and helped get us into a slightly used vehicle at a very affordable price. I woul ever had the pleasure to work with. He worked with us on our trade and helped get us into a slightly used vehicle at a very affordable price. I would highly recommend him and Machens to any one of my friends or family looking for a new or used car. My family and I will use Lance from here on out for all of our vehicle needs. Thank you, Lance and thank you, Machens! More

Another great car buying experience with Machens Ford in Columbia! I believe my purchase this week of a 2014 Fusion is the 12th Ford that my family and I have purchased from Machens - all from Bruce Mulnix Columbia! I believe my purchase this week of a 2014 Fusion is the 12th Ford that my family and I have purchased from Machens - all from Bruce Mulnix. In addition to the 12 purchases, I have referred 9 others who have purchased a vehicle form one of the Machens dealerships. Bruce is always great to deal with. He works hard to understand what we're looking for and what our accessory preferences are. One thing that Bruce does that has always impressed me is that he's not a "yes man" sales representative. He offers honest and valuable recommendations regarding vehicle accessories and trim levels - I don't recall a time when Bruce ever attempted to up-sell a vehicle or trim package that we didn't need or would not benefit from. Sales Manager, Terry Sells is great and I value his sence of humor that he's able to bring to the negotiations table. Terry is obviously very good at what he does. He will do whatever possible to close the deal without being the type of person that everyone fears when attempting to trade vehicles - you know the stereotype - hair slicked straight back, never makes eye contact, calls your wife Sherry when it's actually Shelley - a real sleaze - that's not Terry. My last comment is in regard to the overall level of customer service and appreciation that my family and I have received from Machens Ford over the years. On several ocassions during our multiple visits to Machens' sales floor either Gary Drewing our his son, Rusty, have taken the time to ask me if I was being helped and getting the level of service I expected. I appreciate the owners of the business takin time to ensure that my needs and expectations are being met - that doesn't occur too often in today's, fast food, non-personal lifestyle. I hope to have the opportunity, through both a long life and having the financial resources, to purchase many more vehicles from Machens Ford. Mike Holman More

I went to the dealership looking to buy a Ford Focus. Mack was the salesman who met me at the door. He was so friendly. Took care of all my needs completely. Asked all the questions to find out about my Mack was the salesman who met me at the door. He was so friendly. Took care of all my needs completely. Asked all the questions to find out about my car needs and helped me find the right focus with the right features for me. He helped me through all the processes I needed to accomplish along the way, financing, preparing my trade-in, etc. On delivery he set up my phone for me and showed me all the features of my car so I knew how to work everything. He has made several follow up calls to check on me. I couldn't ask for a better experience than I have had with Mack at Joe Machens. I will definitely buy from him in the future and refer anyone I know to him if they are in the car buying market. More

Was extremely happy about getting our new car from you guys! Lance burns did an excellent job of finding exactly what we wanted and needed. He truly went out if his way for us to get what we wanted and sp guys! Lance burns did an excellent job of finding exactly what we wanted and needed. He truly went out if his way for us to get what we wanted and spent the time and effort to do so. I highly recommend him as a salesman/manager and will definitely do business at joe machens again :) More

I was looking for a good used truck with low miles, I contacted Lance at Machens. He immediately sent me a picture of a great looking used truck, in great shape with low miles, just what I was looking fo contacted Lance at Machens. He immediately sent me a picture of a great looking used truck, in great shape with low miles, just what I was looking for! We agreed on a price and Lance took care of the rest, even financing. I live at the Lake, which is about an hour from Columbia, Lance brought the truck, let me test drive it, brought all the paperwork and picked up my trade in. It was effortless on my part. I highly recommend Lance and Machens. I couldn't be happier with the service I got. More