Joe Machens Ford

I went to the dealership looking to buy a Ford Focus. Mack was the salesman who met me at the door. He was so friendly. Took care of all my needs completely. Asked all the questions to find out about my Mack was the salesman who met me at the door. He was so friendly. Took care of all my needs completely. Asked all the questions to find out about my car needs and helped me find the right focus with the right features for me. He helped me through all the processes I needed to accomplish along the way, financing, preparing my trade-in, etc. On delivery he set up my phone for me and showed me all the features of my car so I knew how to work everything. He has made several follow up calls to check on me. I couldn't ask for a better experience than I have had with Mack at Joe Machens. I will definitely buy from him in the future and refer anyone I know to him if they are in the car buying market. More

I was looking for a good used truck with low miles, I contacted Lance at Machens. He immediately sent me a picture of a great looking used truck, in great shape with low miles, just what I was looking fo contacted Lance at Machens. He immediately sent me a picture of a great looking used truck, in great shape with low miles, just what I was looking for! We agreed on a price and Lance took care of the rest, even financing. I live at the Lake, which is about an hour from Columbia, Lance brought the truck, let me test drive it, brought all the paperwork and picked up my trade in. It was effortless on my part. I highly recommend Lance and Machens. I couldn't be happier with the service I got. More

Was extremely happy about getting our new car from you guys! Lance burns did an excellent job of finding exactly what we wanted and needed. He truly went out if his way for us to get what we wanted and sp guys! Lance burns did an excellent job of finding exactly what we wanted and needed. He truly went out if his way for us to get what we wanted and spent the time and effort to do so. I highly recommend him as a salesman/manager and will definitely do business at joe machens again :) More

Mack was the best car salesperson EVER! Very friendly and knowledgeable! Thanks Mack! This was the second time I had to deal with Mack and I would definitely go back to Mack if I need a new car! knowledgeable! Thanks Mack! This was the second time I had to deal with Mack and I would definitely go back to Mack if I need a new car! More

The dealership went above and beyond in getting me the car I wanted, and great financing plan. Very friendly service and sales department! Special thanks to Lance Burns, for the outstanding job and profe car I wanted, and great financing plan. Very friendly service and sales department! Special thanks to Lance Burns, for the outstanding job and professionalism. More

We have bought 2 cars from the Machrns group and have always loved how well we have been taken care of. This latest purchase with Lance was the best yet! He brought the trucks to us to look at, and once always loved how well we have been taken care of. This latest purchase with Lance was the best yet! He brought the trucks to us to look at, and once we decided on one, he brought the paperwork to us! By far the most relaxed car buying experience! We highly recommend Lance! More

Lance made the car buying experience a great and easy one! We got exactly what we were looking for! Would definitely recommend Joe Machens to our friends and family! one! We got exactly what we were looking for! Would definitely recommend Joe Machens to our friends and family! More

Nate Hart work with us on our purchase and was very attentive to your needs in a new vehicle an matching up some options. He located the vehicles we wanted to to look at quickly. Nate's advice as to pu attentive to your needs in a new vehicle an matching up some options. He located the vehicles we wanted to to look at quickly. Nate's advice as to purchase of a 2013 vs. 2014 vehicle was "priceless" and saved us thousands of dollars. Once a decision was made, Nate's knowledge of closing the sale and coordinating the paperwork, meeting with Charlie Brown for setting up our Ford Credit and getting the car to the department that preps the car for sale was well done. The Edge did come with a backup warning system, but not a back up camera. Nate quickly worked with the appropriate individual to install the after market edition at a very reasonable price. We LOVE it. The camera shows in the rear view mirror and is crystal clear. Adam Neale started us out with our experience at Machens and certainly put us in touch with one of the best sales associates I have worked with in all my years of purchasing a vehicle. (some 40 years). Certainly recommend this dealership and recommend working with Nate Hart or Adam Neale. More

I contacted Lance Burns at Joe Machens in regards to trading in my Dodge Durango for another vehicle. Lance was very prompt in his response and immediately started working on locating the perfect vehicl trading in my Dodge Durango for another vehicle. Lance was very prompt in his response and immediately started working on locating the perfect vehicle for my family. We had a few vehicles in mind from the beginning, however Lance knew I had my heart set on an Infiniti! Linda and Lance both worked diligently to find us a great deal and were both committed to achieving the ultimate customer experience. I now have the vehicle I have always desired thanks to Lance and Linda at Joe Machens! I would absolutely recommend my family and friends to Joe Machens Ford and Lincoln!! Thanks again guys! More

I would like to 'Thank' Brad Davis and Joe Machen's Ford for making auto purchasing so pleasant. We met Brad 7 years ago, when I needed a new auto. I had determined that I needed & wanted an Machen's Ford for making auto purchasing so pleasant. We met Brad 7 years ago, when I needed a new auto. I had determined that I needed & wanted an explorer for my business & pleasure. Brad assisted in finding the 'perfect' explorer with all the options I needed/wanted as well as options I did not desire. We keep our vehicles a long time; this explorer was ours for just under 7 years. It was so easy to enjoy my explorer for that time the help from the dealership's service and maintenance and Brad. Brad was always there to make sure I had something to drive while my car was being serviced and to answer questions I might have had regardless how silly they might have been. We just trade my '07 explorer for a new '14 explorer. Yes, Brad was there every step of the way. He knew what I liked and don't like from the first one, we worked together over the phone and website to narrow the search to the 'perfect' one, again. I have and I will recommend Brad to anyone looking for a vehicle. He is great....salesman with out pressure, knowledgeable and friendly. He makes one feel relaxed and comfortable during a large decision making event. Brad has a loyal costumer in us and we will be back for all service and maintenance as well as trading for a new pick for my husband. More