Joe Machens Ford
Columbia, MO
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Total Awesomeness' Many thanks to Nathan Hart for assisting my family in finding the vehicle to fit our family, and for an great price. Special thanks to Todd Marple f Many thanks to Nathan Hart for assisting my family in finding the vehicle to fit our family, and for an great price. Special thanks to Todd Marple for assisting us in financing and protecting our purchase. You guys made us feel like family, swapping stories and sharing pictures! Your hospitality was awesome. See you in 300,000 miles! More
Reasons to go to a big dealership. My wife and I got out of the car and started walking when Brad Davis asked if he could help us find anything. He was on a smoking break at the time s My wife and I got out of the car and started walking when Brad Davis asked if he could help us find anything. He was on a smoking break at the time so I said no I do not want to interrupt your break. Next thing I knew the cigarette was gone and we were shaking hands and doing introductions. We told him our price range and what we were looking for so we went to his office to break down reality. A Ford Focus was in our price range and possibly what we were looking for. He got a set of keys and sent us on a test drive with out a second thought. We did our test drive and brought it back, happy with the little car and started talking final numbers. (this is the basic model so no real badging) Me being a man asked why the Focus S had no S on the back. Then I said if we buy this I might just need that little piece of plastic. We ended up buying the car S or no S and when we came to pick it up after detailing It had the shiny little S on the back making my car a one of a kind here in Columbia. Its a stupid little thing but its those little things that make a great sales person. Now when we bring in the car for an oil change we get a loaner (since we work close to the dealership) so we do not have to depend on friends to take and pick us up. Brad is the kind of person I will still try and buy from even when I no longer lived in Columbia. More
We weren't even looking for ourselves! We had bought my Escape 2 years ago and loved it so when it came time for my Mother-in-Law to get a new car we knew we needed to take her back to see We had bought my Escape 2 years ago and loved it so when it came time for my Mother-in-Law to get a new car we knew we needed to take her back to see Brad Davis because he bent over backwards to give us exactly what we wanted last time. He gave her an amazing deal on her new Escape and after she drove off in her new car he showed us that we could afford that new truck my husband had been wanting for himself. Between Brad Davis and John Brown we had an awesome experience and will be recommending them to everyone looking for a new vehicle. More
Lance is the man! We really were blown away at the level of professionalism shown, which is hard to come by these days. Lance and the other employees really showed that We really were blown away at the level of professionalism shown, which is hard to come by these days. Lance and the other employees really showed that they care about their customers. We have no regrets giving Joe Machens Ford our business. I know we will be referring our friends to give Joe Machens Ford a visit if they are in the market for quality. Thank you for all your help Lance Burns! More
New car service I've had several service jobs done and the waiting area is first class. Adam and the service advisor (Chris Early) were both helpful and kept me lined I've had several service jobs done and the waiting area is first class. Adam and the service advisor (Chris Early) were both helpful and kept me lined out on what was going on. More
New Truck My husband and I were looking to purchase a "new to us" truck, we contacted Lance Burns (after buying my car from him) and he delivered once again. My My husband and I were looking to purchase a "new to us" truck, we contacted Lance Burns (after buying my car from him) and he delivered once again. My husband found a new truck for a great price and Machens/Lance Burns made us a great deal we couldn't refuse and delivered the truck to our front door. Cannot beat the customer service that Machens offers! More
Second vehicle Second time purchasing a new car from Nathan Hart. Great sales rep and I will use him again if I am ever in need of another neb vehicle. Second time purchasing a new car from Nathan Hart. Great sales rep and I will use him again if I am ever in need of another neb vehicle. More
Josh was great! He helped us out a lot and helped us to get a great price on the vehicle we decided to purchase. He was very helpful in getting the car delivered t He helped us out a lot and helped us to get a great price on the vehicle we decided to purchase. He was very helpful in getting the car delivered to us also from the other Machens lot. More
Brad Davis This is the third vehicle that we have bought having Brad Davis as our salesman. When we are ready to buy another, he will be the one that we look up This is the third vehicle that we have bought having Brad Davis as our salesman. When we are ready to buy another, he will be the one that we look up. We feel that he is honest and works hard to make sure that everyone feels like they are getting a great deal. Thanks so much! More
Brad Davis I had the pleasure of working with Brad Davis again for the third time. This time around he knew exactly what I was looking for and made it happen. I had the pleasure of working with Brad Davis again for the third time. This time around he knew exactly what I was looking for and made it happen. We emailed back and forth on some ideas and he found the perfect SUV for me. I was able to complete my trade in a day and a half without any type of complications. I would recommend him to anyone who was looking to purchase a vehicle. He is quick and easy to work with! More