Joe Machens Ford

Purchased Pre-Owned 2013 Escape Mack is our go-to guy when it comes to shopping for a vehicle. He's helped us with 4 vehicle purchases over recent years. He's courteous, knowledgea Mack is our go-to guy when it comes to shopping for a vehicle. He's helped us with 4 vehicle purchases over recent years. He's courteous, knowledgeable about vehicles/products, and provides great customer service. More

Awesome Customer Service! Troy did an excellent job helping me and my husband find the perfect vehicle. Troy was very patient and offered comprehensive knowledge on each of the Troy did an excellent job helping me and my husband find the perfect vehicle. Troy was very patient and offered comprehensive knowledge on each of the vehicles we were looking at. The entire staff at Joe Machens Ford Lincoln was very friendly and helpful. They made the whole car buying process very simple and pleasant. More

Awesome! My husband and I entered this dealership because of a vehicle we had seen as we drove by. We did not want that car, but the one next to it I fell in My husband and I entered this dealership because of a vehicle we had seen as we drove by. We did not want that car, but the one next to it I fell in love with immediately! It was a red Mustang convertible. I opened the door to look inside and Joshua came to us. After a quick check he informed me that it was possible for me to own this car! I took it on a test drive and noticed that it pulled badly to the left and that the front door did not close well. I told this to Joshua and he agreed that they would do an alignment and would look at the door. I filled out the paperwork, paid the down payment, and drove my new car home! The next day we were driving it around and the left front tire blew! It was Sunday, but we were able to find a tire shop that was open. They told us both front tires were bad so we replaced them both. Since the next day was Memorial Day, I waited till Tuesday and called Joshua. He worked with the dealership and I am getting a check to cover half of the cost of the new tires. This was very nice! They also fixed the door and told me how to fix the small leak in the back window. I had a great experience with this company! More

Ford Escape Tate was very knowledgeable and so helpful in taking the time to offer information and answer any question we had about the Ford Escape. Price nego Tate was very knowledgeable and so helpful in taking the time to offer information and answer any question we had about the Ford Escape. Price negotiations were painless. I can honestly say I have never had a more pleasurable car buying experience and would definitely recommend Tate Robb. John, our finance person, was very pleasant, and again made for a great day to buy a new car. Paul and Rebecca Scolaro More

Experience Lance greeted us with a smile, and got us the best deal for the amount of money. I would recommend him!! He also made sure that the car was full of ga Lance greeted us with a smile, and got us the best deal for the amount of money. I would recommend him!! He also made sure that the car was full of gas and all shined up before it was taken home. More

Macks the Man I think that the experience was great the staff was very helpful and they got us approved with not so good credit. I really think that if you are in n I think that the experience was great the staff was very helpful and they got us approved with not so good credit. I really think that if you are in need of a car then these guys will do everything they can to get you into your next ride. Mack McKinney worked with us and stuck by us the whole way through. If your looking for a guy that will be honest he's your man. Matter of fact, we went there for my wife's new car, (Ford Fusion), and we will be going back for my car next (Ford Mustang). We had a long approval wait due to the credit situation, however the lobby is like going to a sidewalk carnival with tons of snacks. I give them 4.5 stars overall. More

Miss Lori Johnmeyer Awesome job love the service and love my car. Had some credit issues after a divorce and the entire staff was very helpful In finding a vehicle I like Awesome job love the service and love my car. Had some credit issues after a divorce and the entire staff was very helpful In finding a vehicle I liked and could afford. Then they guided me thru the financing option that worked . More

Awesome experience Bruce was terrific to work with ..Had the vehicle we were interested in brought to Columbia from Jefferson City to save us the extra trip...Pricing wa Bruce was terrific to work with ..Had the vehicle we were interested in brought to Columbia from Jefferson City to save us the extra trip...Pricing was great! Extra's were great ! Everyone was pleasant to deal with ..Went the extra step to be sure we knew how to operate everything in the vehicle before we left! We will definately purchase here again! More

Lincoln Purchase Bruce did an excellent job helping us with our purchase. He was a valued consultant and helped us arrive at a vehicle that meets our needs. Bruce did an excellent job helping us with our purchase. He was a valued consultant and helped us arrive at a vehicle that meets our needs. More

low price rating The reason that I gave a lower rating on price was I though that as a veteran and on veterans week I should have got a little discount. The reason that I gave a lower rating on price was I though that as a veteran and on veterans week I should have got a little discount. More