Joe Machens Ford

Joe Machens Ford-Columbia, MO "Joe Burks" & "Marc Weiner" I have been a return customer for 20 years. Joe Burks is absolutely "THE BEST OF THE BEST", and my favorite Salesman! Marc Weiner, Business Manager, i I have been a return customer for 20 years. Joe Burks is absolutely "THE BEST OF THE BEST", and my favorite Salesman! Marc Weiner, Business Manager, is my favorite finance guy. After deep soul searching, following a medical crisis with my husband, the "Love of My Life", I knew I needed to rearrange our finances and cut expenses. I needed to ensure the best possible care for my husbands future medical needs. I decided to trade my 2013 SUV for a more efficient vehicle. I made that call to Joe Burks, whom I completely trusted for help. Normally trading vehicles is a challenge to me, not this time. I need someone to just take a load off me, I simply couldn't deal with anymore stress. Joe and Marc, rescued me and delivered FAR above anything I hoped for. Of all the new vehicles I have purchased in my life, I can honestly say this one was the absolute "BEST"! Never has buying a new vehicle been so smooth, even over all the other new purchases from JMF. Joe and Marc pulled out all the stops, it's quite overwhelming. David and I both LOVE out new 2014 Ford, it is "PERFECT"! Just in time for our Anniversary too! A very heartfelt "THANK YOU" to Joe Burks and Marc Weiner" for all you guys did to lighten a weary load and put of in a brand new vehicle that is totally amazing! You guys and Joe Machens Ford are..."AMAZING"! No, you are "HEROES"! Forever grateful and loyal, Annie & David Simar More

Best Team for Sales and Service I have been buying my cars at Joe Machens Ford for over 20 years now. The reason I keep coming back is that Brad Davis, salesmen, Terry Sells, sales m I have been buying my cars at Joe Machens Ford for over 20 years now. The reason I keep coming back is that Brad Davis, salesmen, Terry Sells, sales manager and Chris Early, service writer are the best Sales and Service team around! I can always rely on getting the best deal and the best service after the sale! More

Great Experience Mack has always followed up with me after I purchased my Ford Focus in 2013 and is very helpful. I always receive great customer service whenever I ha Mack has always followed up with me after I purchased my Ford Focus in 2013 and is very helpful. I always receive great customer service whenever I have service done or just want to check out the new vehicles. More

Thank You JM Mr. Mack McKinney provided an Awesome Customer Service experience, start to finish. Mr. Mack listened to the preferences that I had in mind for my veh Mr. Mack McKinney provided an Awesome Customer Service experience, start to finish. Mr. Mack listened to the preferences that I had in mind for my vehicle and collaborated with his financial staff & Mr. Grant Stephens to provide me with a fantastic automobile. Mr. McKinney even continued to follow-up post sale. The staff at Joe Machens Ford were kind, friendly, and courteous. I will return to Joe Machens for my next new automobile and look forward to the next great car buying experience!! Thank You Joe Machens.... More

Great service from people in sales department After I bought my new Ford Focus I had a few mechanical problems with it, but the people from service were able to fix them. My buying experience was After I bought my new Ford Focus I had a few mechanical problems with it, but the people from service were able to fix them. My buying experience was great, I received an excellent service from the sales and finance people that worked with me. Mr. Troy Jones was very helpful and friendly, and even after a year from my purchase he still calls or emails to check on me and on my vehicle. More

Enjoyable Experience We went into the dealership with a few vehicle choices in mind. Brad made it easy for us to find what would suit our family and driving needs. We re We went into the dealership with a few vehicle choices in mind. Brad made it easy for us to find what would suit our family and driving needs. We really didn't think we would find a car in the few hours we were there but Brad did some searching and found exactly what we needed! We are very happy with our purchase and our experience...we will be back in the future! More

Exceeded My Expectations I came in only to see the inventory to learn what options fit into my budget. I was greeted by Mack McKinney who was charming, attentive and answered I came in only to see the inventory to learn what options fit into my budget. I was greeted by Mack McKinney who was charming, attentive and answered all the questions I could possibly think of. It took him less than 30 minutes to find the exact car I wanted in my price range. Once I began the process of purchasing the car I saw how Grant Stephen's knowledge and efficiency was invaluable! Finances are such taboo topic and he managed to make it light and fun while making every detail of the contract plain to understand. I wish all places I conducted business had such great customer service. More

jaquanbailey@yahoo.com Great experience i love the car i wkill be back mack is the best he helped me find the perfect car i thank him alot for it Great experience i love the car i wkill be back mack is the best he helped me find the perfect car i thank him alot for it More

Truck Purchase I was very happy with the service from Cotton. The deal was done in a very short period of time. I would do business with Cotton again. I was very happy with the service from Cotton. The deal was done in a very short period of time. I would do business with Cotton again. More

Bought a New Explorer Once again, Joe Machens and Bruce Mulnix have exceeded our expectations when we bought our new Explorer. We picked it up on Friday, October 24th and Once again, Joe Machens and Bruce Mulnix have exceeded our expectations when we bought our new Explorer. We picked it up on Friday, October 24th and so far are very, very pleased with it. More