Joe Machens Ford

internet sale Straightforward purchase, no surprise additions to price after I arrived, they even subtracted the $200.00 internet coupon from price with no hassle. Straightforward purchase, no surprise additions to price after I arrived, they even subtracted the $200.00 internet coupon from price with no hassle. This was my 4rd try at buying a car in a year. I walked out of the others due entirely to the BS attitude of their sales people. More

Josh to the rescue I wanted to put my suddenly carless daughter in a reliable car, working long distance with Josh (I am in Miami) for very little money in one day. He I wanted to put my suddenly carless daughter in a reliable car, working long distance with Josh (I am in Miami) for very little money in one day. He send pictures from his cell phone the night before, along with requested clear payment instructions, so when my daughter showed up at Joe Machen's he showed her a some cars, test drove a few, and took care of her and me with her happily driving off in her new-used vehicle. What was a potentially stressful situation for a Miami Florida mother attempting to car shop in Columbia Missouri became a very positive and painless - even celebratory car purchase. Thank you Josh Grantham for rescuing my daughter and getting her into a car that she (and her mother) can feel good about! More

Amazing personal service We came in expecting a long exhausting process. But instead we were treated like family. We visited other dealerships and we were ready to give up on We came in expecting a long exhausting process. But instead we were treated like family. We visited other dealerships and we were ready to give up on purchasing a new car. I contacted Mike Ward on the phone and told him what we were looking for in a car and told him of our budget. Not only did he find us the perfect car he exceeded our expectations. He really took the time with us and at no time did we feel any pressure to buy. When it came to the financing that's where todd Marple came in. Todd looked into every possible option for us and involved us in every step of the way. He showed us the best route to take. And in the end he got us an amazing rate and even was able to put money in our pockets. I have never experienced such an easy car purchase. Both Todd And Mike treated us like a member of their family. Not only did we get a beautiful new Ford Focus se but we also made 2 new friends. I highly recommend Joe Machens ford to everyone. Thank you both for everything you did for us, Matt and Linda- Jefferson City Mo. More

Becoming a family We came down to Joe Machens to get a better efficient vehicle for starting a family. We had in mind what we would like to purchase and around the pric We came down to Joe Machens to get a better efficient vehicle for starting a family. We had in mind what we would like to purchase and around the price and Derek Estes was able to assist us in picking a Ford Escape. Thank you! More

Blaire is super helpful! Blaire helped me find the perfect car and he was great! If I was just rating Blaire I would give five stars. He seemed honest and let me take the car Blaire helped me find the perfect car and he was great! If I was just rating Blaire I would give five stars. He seemed honest and let me take the car home overnight so I could make sure I was comfortable with it. The financing process took some time, which is why I won't give five stars. I did receive an apology phone call for the amount of time I had to wait. More

Best vehicle purchase I have ever experienced Tate Robb provided exceptional customer service. He went above and beyond to ensure that he found the exact truck that met my desires. This was by f Tate Robb provided exceptional customer service. He went above and beyond to ensure that he found the exact truck that met my desires. This was by far the best vehicle purchasing experience I have ever had. It was definitely a streamlined process focused on meeting my requirements. He had vehicles brought down from Jefferson City that I was also interested in, so I could make comparisons in person with other vehicles currently on the lot. Furthermore, Grant Stephens provided us with detailed options relating to financing that allowed us to make the most informed decision. He was extremely helpful, and his guidance ensured that I made the best decision relating to my personal needs. More

Pleasant experience purchasing our vehicle. We had a very pleasant experience in purchasing a used vehicle from Joe Machens Ford. Russell Hoskins went above and beyond in assisting us with the p We had a very pleasant experience in purchasing a used vehicle from Joe Machens Ford. Russell Hoskins went above and beyond in assisting us with the purchase of a 2013 Ford Edge. When we narrowed our decision down to two vehicles, Russell let us decide with no sales pressure, just helpful information. He took his time and stayed well after closing hours to assure we were completely satisfied. We would certainly recommend Russell to anyone considering purchasing a new or used vehicle. Earl & Deb More

Lincoln MKC We are in our 70's and purchased our first car from Joe Machens today with the good help of Bruce Mulnix. We did not know what we wanted when we went We are in our 70's and purchased our first car from Joe Machens today with the good help of Bruce Mulnix. We did not know what we wanted when we went to Machens, and Bruce spent lots of time with us describing the pros and cons of several models. We purchased a Lincoln MKC which I had always said I would never own a SUV. With Bruce's help explaining all the pros, I obviously changed my mind. I would certainly recommend him to anyone interested in purchasing a car. More

If Want a Brand New Vehicle, Go To Joe Machens We like Fords to begin with - so that narrows our choices. The staff is friendly at Joe Machens Columbia; they're thorough, and Ford had incentives t We like Fords to begin with - so that narrows our choices. The staff is friendly at Joe Machens Columbia; they're thorough, and Ford had incentives that made us want to buy something new. The last brand new vehicle we bought was in 2006 at the Saturn dealer in town. We needed something new, and all the staff involved helped us get what we wanted. The financing process was easy, and we traded two older vehicles in on the new! More

Worth the time to purchase a vehicle! Purchased my vehicle in October 2014 and I still love my focus! Eric contacted me the same day as I requested info. and I purchased my vehicle the nex Purchased my vehicle in October 2014 and I still love my focus! Eric contacted me the same day as I requested info. and I purchased my vehicle the next day. It was exactly what I asked for. I always recommend others to Joe Machens Ford Lincoln and I tell them to talk to Eric. He is a great salesman and easy to deal with! More