Joe Machens Ford

Steve is the BEST! Highly recommend Steve. He listened to exactly what I was looking for, the budget I needed to stay within, and worked with J.D. to help make it happen Highly recommend Steve. He listened to exactly what I was looking for, the budget I needed to stay within, and worked with J.D. to help make it happen. Paul took me and my 5 year old for test drives. He was very patient, there was no pressure. I had driven from Kansas City in a bit of a time crunch to take a look, and we accomplished it all in a short amount of time. Got home and price compared to dealerships in the KC area. Steve and the Machens team definitely delivered the best value. 5 stars all the way and best customer service. More

Great Experience I needed to trade in my 2011 Escape so I came in to see Danny. H eput me in contact with Tate so he can show me the different options of the car I wan I needed to trade in my 2011 Escape so I came in to see Danny. H eput me in contact with Tate so he can show me the different options of the car I wanted. Tate was very efficient and helped me narrow doww to only a couple options thoroughly explaining the different aspects of each car. When I made up my mind I went back to the showroom to see Danny one more time and work up some numbers. At first I thought the price was too steep for me so Danny showed me other ways I could go about buying the car I wanted. At the end I just went with my first option and I am happy with the car I now drive, a 2015 Escape. More

Troy Atkison It was a real pleasure working with Troy Atkison. He was a kind and thorough sales person. Any issue I had with the car was addressed immediately, a It was a real pleasure working with Troy Atkison. He was a kind and thorough sales person. Any issue I had with the car was addressed immediately, and fixed to my expectations. I would recommend working with Troy to anyone I know! Thanks Troy! More

A Great Experience! One Saturday out on the lot we were greeted by Russ Berry, who introduced us to Troy Atkisson. From then on Troy listened to our wants and needs, sug One Saturday out on the lot we were greeted by Russ Berry, who introduced us to Troy Atkisson. From then on Troy listened to our wants and needs, suggesting options and allowing us to make a choice that best fit us. This was our second Joe Machens purchase in the last two years and we are sold. Within 3 short hours we were driving home in a great 2015 Escape, Ruby Red! When it came to the finance department both Charlie Brown & Todd Marple were wonderful to work with as well. More

A great experience! We were very impressed with Joe Machens Ford- their whole approach to selling vehicles is a refreshing change from what we were used to. Our salesman We were very impressed with Joe Machens Ford- their whole approach to selling vehicles is a refreshing change from what we were used to. Our salesman, Bruce Mulnix, took great care of us and made sure we found exactly what we were looking for... and Adam Miller was great to work with on the business side. Everyone was friendly and personable- we will definitely be back when we're ready for our next vehicle purchase! More

GREAT EXPERIENCE Both of my daughter's and son-in-laws have purchased vehicles from Nathan Hart and highly recommended him when I decided to upgrade my vehicle earlier Both of my daughter's and son-in-laws have purchased vehicles from Nathan Hart and highly recommended him when I decided to upgrade my vehicle earlier this month. I contacted him by phone and left a message, which he immediately returned (on his day off). I told him what I was looking for and the year and price range I wanted to stay in. He said he would check what was available and get back to me the next day. Within 10 minutes he contacted me back and told me he found exactly what I was looking for and we set up a time to meet the next day. The transaction went very smoothly and he went above and beyond the expectations of a sale's person. I would highly recommend Nathan Hart and Joe Machens to anyone looking to purchase a vehicle. The finance officer Todd Marple made the transaction very easy. More

Another Machens puchase! Over the past 8-9 years, I have purchased several vehicles from Machens Ford. They make it simple! I work with one sales person, Mack McKinney. I give Over the past 8-9 years, I have purchased several vehicles from Machens Ford. They make it simple! I work with one sales person, Mack McKinney. I give him my requirements and he makes it happen. Thanks Mack, for another great vehicle! More

Found a car at last! Received a phone call from Tracy after requesting information about a couple of vehicles listed on the Joe Machen's website. Tracy referred us to Nath Received a phone call from Tracy after requesting information about a couple of vehicles listed on the Joe Machen's website. Tracy referred us to Nathan Hart in internet sales and he was great! Nathan helped us get the information we were looking for concerning the cars we were interested in-- turned out that none of those were available. Nathan then asked our price range, vehicle type, mileage and told us he would see what he could find that might interest us. Within a day he called to let us know about a car that he thought fit our criteria. Together with Manager Russ Berry, they were able to find the right vehicle for us and keep it within our price range. They were really nice to work with. This was actually a vehicle purchased by my son. He is thrilled with his purchase. What could have been a really frustrating experience in not being able to see the first cars that were of interest was turned completely around thanks to Nathan. I feel he went above his duty as a salesman to locate a car that my son would like and be in his budget. More

Amazing Experience I visited Joe Machens Ford Lincoln in Columbia, MO with minimal expectations. My family and I were in need of a 4-wheel drive vehicle, but we were ups I visited Joe Machens Ford Lincoln in Columbia, MO with minimal expectations. My family and I were in need of a 4-wheel drive vehicle, but we were upside down in a previous car loan. Therefore, we thought our only option was to buy a cheaper, pre-owned truck that would necessitate a second loan. While the sales staff at Machens was happy to show us their pre-owned inventory, they also provided us with other options without pressure. As it turns out, the staff at Joe Machens, including Marco Tapia, Dave Johnson, Tate Robb, Danny Hammack, Grant Stephens, and John Brown, was able to put us in a brand new F150 without exceeding our budget by offering us an outstanding trade value for our current vehicle, an amazing interest rate and financing plan, and all available rebates. More importantly, Marco and his colleagues treated us with respect, valued our opinions, and made us feel like a part of their family. Joe Machens Ford Lincoln in Columbia, MO is an organization of character, and we will return for any future vehicle purchases. Trust me, if you are in the market for a new, or pre-owned, car or truck, it is worth your time to visit Joe Machens Ford Lincoln. More

Great experence We have experienced many car dealerships through the years but none like this. From the time we arrived, Marco Tapia stuck with us, showed us our We have experienced many car dealerships through the years but none like this. From the time we arrived, Marco Tapia stuck with us, showed us our options and walked us through the whole buying experience . Even after we bought the car he made sure that it was as he said it would be and that all the paperwork was in order,can't thank him enough. Marc Weiner did our paper work. he explained every thing to us and was very pleasant. More