Back

Joe Machens Ford

Columbia, MO

4.9
1,129 Reviews
Conveniently located in Columbia, MO, Joe Machens Ford Lincoln has served the mid-Missouri area since 1969. Family owned, we make excellent customer service our number one priority. There are four locations within Columbia: our Main Showroom, Truck Center, Pre-Owned Supercenter, and Machens Vandiver. We have a large inventory of new Ford and Lincoln vehicles to choose from and have been the #1 volume pre-owned dealer in the State of Missouri for 17 straight years. Let us know how we can serve your automotive needs.
Contact Dealership

1911 W Worley St

Columbia, MO

65203

Directions

By Type

Showing 1,129 reviews

February 03, 2016

Doug Mooney always gives 100% to his customers with excellent follow-up. Terry Sells works well with Doug and customers as well which makes for a good relations More

by Noel & Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Sells, Doug Mooney, Charles Brown Jr
Feb 04, 2016 -

Joe Machens Ford responded

Thank you Noel and Janice! We're happy to hear that you're satisfied with your experience. Doug and the rest of our team are awesome people and we are so pleased you had the chance to work with them!

January 31, 2016

Great 1st time experience with Joe Machens We had an excellent experience today as we purchased our 1st new vehicle from Joe Machens. They were very accommodating and helped us feel confident More

by amyarens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vanella , Keith Reiss
Feb 01, 2016 -

Joe Machens Ford responded

Thank you for your business and kind review. We appreciate it! We hope you're loving your new vehicle.

January 28, 2016

Bought a new car. Thank you Troy Aktisson, I was looking for a certain car, and he found it for me. A 2015 Ford Focus Hatchback Titanium. Great experience. Love my new More

by Tyler W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Atkisson
Feb 01, 2016 -

Joe Machens Ford responded

We're glad you're loving your new vehicle. We hope you enjoy! Thank you for your review and your business.

January 27, 2016

wouldn't buy a car from anyone else We have purchased 9 vehicles from Marc Weiner over the years, & he is great to work with. He listens to our wants and needs, & makes the whole proces More

by Laurel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Weiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin West
Jan 28, 2016 -

Joe Machens Ford responded

That is great! Thank you for sharing your feedback! We appreciate your continued business with us.

January 24, 2016

Great experience Thank you so very much to Troy Atkisson, Joe Petussic and Todd Marple. You guys made my first real car buying experience effortless. I was looking for More

by Claboube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Marple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Potucek, Troy Atkisson
Jan 26, 2016 -

Joe Machens Ford responded

Thank you! We're so pleased that your experience with Troy and the rest of our team was a pleasant one! We hope you continue to enjoy your Ford Edge!

January 18, 2016

Dependable friendly The staff was very friendly. Our salesperson was Keith Reiss, was very dependable and went out of his way to work with us. The finance manager Mike Va More

by maxreilly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Marple
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vanella, Keith Reiss
Jan 20, 2016 -

Joe Machens Ford responded

Thank you for sharing your experience with us. We are happy that you are please. Please let us know if we can be of any further assistance.

January 16, 2016

A pleasure to work with! Our sales representative was outstanding. He was very helpful in helping us find the right car. We felt very comfortable with the process and though More

by Dswope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Towns
Jan 20, 2016 -

Joe Machens Ford responded

That's wonderful! We're happy to hear it. Thank you so much for your review and your business!

January 15, 2016

2015 Mustang GT Convertible Billie Vollrath McCoy was an excellent salesperson! She did a great job in keeping us updated in our numerous communications surrounding our deal. She More

by larrysam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billie Vollrath-McCoy
Jan 20, 2016 -

Joe Machens Ford responded

Thank you, Tamy and Larry! We're so pleased to hear that you're satisfied. We appreciate your kind review.

January 04, 2016

Great Experience I would like to say thank you to Troy Jones for helping us find the right vehicle for our family. We needed a vehicle that would work to haul our dog More

by Angie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Troy Jones
Jan 05, 2016 -

Joe Machens Ford responded

Thanks, Angie, for your feedback. We hope that you, your family, and your dogs are enjoying the vehicle!

December 31, 2015

New Truck Purchase Went to Dealership on 12/29/15 looking for a New Truck Purchase in 27 degree weather. Was unable to get any help for a hour. Went into dealership talk More

by Greg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kevin Towns
Jan 04, 2016 -

Joe Machens Ford responded

Hi, Greg. Thank you for your feedback. We apologize that you originally did not have a positive experience with us. I have forwarded your feedback to our management team as Joe Machens Dealerships takes pride in providing outstanding customer service. We will take your feedback and put it to use in the future. We hope you're enjoying your new vehicle and are pleased to see that you and Kevin made a great team!

...
58
...