Joe Machens Ford

It was so easy! We had bought a new Explorer in 2012 so I called the salesman we had at that time, Doug Mooney, and discussed trading vehicles. He was very helpful We had bought a new Explorer in 2012 so I called the salesman we had at that time, Doug Mooney, and discussed trading vehicles. He was very helpful as he patiently answered all my questions. We went through the used cars then we went through new cars looking for specific options and pricing. My husband and I finally decided on a 2016 Explorer. Doug and the Joe Machens team was very courteous and thoughtful with no 'high pressure' sales. More

Our whole purchase experience was very pleasant. Our sales person, Joe Rivera, was very helpful and assisted us through the sales process. He was knowledgable about his product and his follow up was Our sales person, Joe Rivera, was very helpful and assisted us through the sales process. He was knowledgable about his product and his follow up was very professional. More

Vehicle purchase I had a great experience purchasing a used grand Cherokee. JJ was helpful and easy to work with. He took extra pictures in order to help me know the v I had a great experience purchasing a used grand Cherokee. JJ was helpful and easy to work with. He took extra pictures in order to help me know the vehicle condition before coming in to test drive. More

Awesome Sales Rep! ! Dan Mahurin! Young, but excellent customer service. I and my wife will come back to see Dan and we will send our friends to see him also. Fantast ! Dan Mahurin! Young, but excellent customer service. I and my wife will come back to see Dan and we will send our friends to see him also. Fantastic experience Dan!! Thank you. More

Good deal We went in just to look and traded two cars for two newer cars. I had talked to Brandon the night before and explained our needs and he had 4 cars rea We went in just to look and traded two cars for two newer cars. I had talked to Brandon the night before and explained our needs and he had 4 cars ready to test drive the next day. My only problem was the waiting. We were there at 830 and didn't leave until nearly 3 (with no lunch). Mostly we were waiting for the finance person to be available. More

Acura MDX Travis was easy to work with and very responsive to questions. Gene and Travis stayed late to accommodate my travel to their dealership and my purchas Travis was easy to work with and very responsive to questions. Gene and Travis stayed late to accommodate my travel to their dealership and my purchase. Mack was very friendly and made us feel welcome. More

Awesome!!!! Very professional. Fast courteous service. Excellent quality vehicles. All of my questions were answered to satisfaction. They took the time to find t Very professional. Fast courteous service. Excellent quality vehicles. All of my questions were answered to satisfaction. They took the time to find the exact vehicle I wanted. More

Ryan Longenecker GREAT SALESPERSON I had a very enjoyable experience working with Ryan. No pressure. Excellent service above and beyond. I was very happy to have him working with me I had a very enjoyable experience working with Ryan. No pressure. Excellent service above and beyond. I was very happy to have him working with me on all the details about the new vehicle. The next day while bringing my trade in information, he helped me again with questions. Great person to do business with . More

Enjoyable Buying Experience My wife and I were greeted by Kevin Towns, a very knowledgable sales consultant who guided us through the many options available to us in selecting th My wife and I were greeted by Kevin Towns, a very knowledgable sales consultant who guided us through the many options available to us in selecting the type of vehicle that would best fit our needs and price range. I was very impressed with Kevins attention to detail and in particular the recommendations he made that helped us choose the perfect vehicle. We are extremely pleased with our buying experience. More

Great Dealer Mark Dietzel Mark Dietzel helped me out in my time of need when I needed car. I'm thankful to have such a person who has passion for selling cars and mean it while Mark Dietzel helped me out in my time of need when I needed car. I'm thankful to have such a person who has passion for selling cars and mean it while making the sell. I recommend him to anyone who is serious about owning a car that best suits your needs. More