Joe Machens Ford

When I first showed up I was not sure on they type of car I wanted. I walked past several salesman who did not offer me any help, Mr. McKinney took time to take me around the lot and assisted me on finding a I wanted. I walked past several salesman who did not offer me any help, Mr. McKinney took time to take me around the lot and assisted me on finding a car that was right for me. More

Mark was excellent in service and sales!! He made my daughter Becca feel comfortable and worked within our price range! I would highly recommend Mark to all my friends if they are looking for a vehicle! daughter Becca feel comfortable and worked within our price range! I would highly recommend Mark to all my friends if they are looking for a vehicle! Mark did an outstanding job in everything we were looking for!! Thank you Mark for your outstanding service, integrity and just being there to help my daughter find the car we were looking for. We really needed to find Becca a car in one day and Mark made this happen for us! THANK YOU Mark!!!! More

We have dealt with Joe Machens Ford for years, having purchased other vehicles from them. They continue to exhibit high professionalism, good humor and excellent customer service skills! We have no com purchased other vehicles from them. They continue to exhibit high professionalism, good humor and excellent customer service skills! We have no complaints when dealing with the service department or the sales reps over the years. We would highly recommend Joe Machens Ford to others due to their honest and forthright manner in dealing with their customers. They patiently worked to ensure we understood everything regarding the purchase of our new 2014 Ford Escape, from the business office to the specific details handling our new car. More

After researching the various makes of trucks available, I decided to see if I could find a Ford. Viewed the Machens Ford website and saw that they had a very good selection. Adam Neale, sales manager, re I decided to see if I could find a Ford. Viewed the Machens Ford website and saw that they had a very good selection. Adam Neale, sales manager, responded quickly to my internet request. At the dealership, Adam introduced me to Troy Atkisson who did an excellent job showing me all of the details of the truck I was interested in. Joe Potucek, sales manager, also assisted as I called and visited the dealership several times. They were all very courteous and helpful as we reached a satisfactory price. Sometimes it takes a team effort to get things done and Troy, Adam and Joe make a very good team for Joe Machens Ford. More

My husband and I live in Jefferson City and would not even think about going to any other dealership other than Joe Machens Ford in Columbia. We appreciate Mack McKinney so much because he will take car even think about going to any other dealership other than Joe Machens Ford in Columbia. We appreciate Mack McKinney so much because he will take care of any concern we have with our vehicle. Everyone at this dealership treats you extremely nice. But Mack is the best car salesperson we have ever dealt with. Even after a year and a half, when I call Mack's phone, he answers with "Hello Ms. McEntire" ! We have dealt with Jonah in the service department and he is extremely nice and helpful too. I love that they have refreshments of all kinds in the showroom and in the waiting room. In our 43 years of marriage we have bought many cars and dealt with many different salesmen and dealerships. We can say without a doubt, this is the best place to buy a car !! More

In November I was searching for a used car. My family has In November I was searching for a used car. My family has worked with Mark Dietzel on several occasions. He is a wonderful salesman. He makes sure y In November I was searching for a used car. My family has worked with Mark Dietzel on several occasions. He is a wonderful salesman. He makes sure you get what you are looking for in a car without going over budget. He is very honest and fun to work with! He made the car buying process informative and fun. He takes his time and makes sure you are happy with your vehicle. When it comes to financing Chris is your go to man. Just like Mark he is honest and puts things in a black and white perspective. All of the salesmen and financing department make you feel welcomed and talk to you like you are a friend they have known for years. They go above and beyond in the service department. Jonah makes sure that your vehicle clean and ready to go. Overall I would highly recommend Joe Machens Ford to all of my friends and family. They truly make the whole process much easier. More

Over the summer I was needing to trade in two vehicles. (Both purchased at Joe Machens) as a repeat customer I knew that I wanted my salesman to be Mark. He is outstanding. He helped my wife and I decide w (Both purchased at Joe Machens) as a repeat customer I knew that I wanted my salesman to be Mark. He is outstanding. He helped my wife and I decide what we needed in a vehicle and helped us get what we want. He made the process seem very simple. He is a great salesman, he is very knowledgeable about vehicles and getting the most for what you are wanting to spend. Mark really makes you feel like an old friend. He gets to know you. I also have to mention our financing manager Chris. He was also very helpful. While you are finalizing all of the needed paperwork Jonah in service is working hard to make sure your new car is spotless, smells good,and shines like a new penny. I would recommend Joe Machens to all my friends. You will leave happy and satisfied knowing that. You are well taken care of. More

Troy quickly responded to our e-mail and found many options to look at and was very helpful. Joe searched the internet for other options and was also very helpful. Charlie walked us through all the pa options to look at and was very helpful. Joe searched the internet for other options and was also very helpful. Charlie walked us through all the paper work. All in all it was a pleasant buying experience! More

This is a great full-service dealership. I have done business with them for more than 30 years. No hassles and straightforward best price and deals. I recommend them without hesitation. Outstanding s business with them for more than 30 years. No hassles and straightforward best price and deals. I recommend them without hesitation. Outstanding service department also. More

Bruce was very friendly and helpful. He helped us find the color we wanted and made sure it was delivered so we could pick it up the following weekend. He was very helpful in showing us how to use the fu the color we wanted and made sure it was delivered so we could pick it up the following weekend. He was very helpful in showing us how to use the fun gadgets. He set up our phones on the vehicle as well as made sure everything worked to our satisfaction. More