Joe Machens Ford

This dealership was nice to work with, as we drove more than 5 hours to purchase a car from them based on the dealership website. The process took a little longer once we got to the dealership waiting on than 5 hours to purchase a car from them based on the dealership website. The process took a little longer once we got to the dealership waiting on finance staff to process paperwork and then our car to be washed, but the staff was very friendly and apologized for the delays. We feel like we got a very fair deal on the purchase and are enjoying our new vehicle. More

Although going through the purchasing of a different vehicle is not something I usually enjoy, I did enjoy working with Chris Bray. He was respectful and helpful and I was able to get a vehicle I real vehicle is not something I usually enjoy, I did enjoy working with Chris Bray. He was respectful and helpful and I was able to get a vehicle I really like at an affordable price. More

I really enjoyed having Troy Smith as my salesman. He was a pleasure to work and deal with. I would highly recommend Troy to anyone who is looking to buy a car. was a pleasure to work and deal with. I would highly recommend Troy to anyone who is looking to buy a car. More

I first contacted Nathan thru the internet concerning a new vehicle. From the first contact and now a year latter Nathan has treated me with respect and outstanding service. I purchase a 2013 (new) Ford new vehicle. From the first contact and now a year latter Nathan has treated me with respect and outstanding service. I purchase a 2013 (new) Ford Explorer the first Ford I have ever had and I LOVE it. I have had my explorer serviced at the ford service center and found them to be fast and very helpful and friendly. I can't think of going anywhere else. I am so glad I went to Machens and found Nathan and a great ride. Thanks More

Got referred to Brad Davis, and was not disappointed. He is friendly and down to earth. Easily reachable and flexible with my hectic schedule. Has been able to help me get a rental when my car was needing t is friendly and down to earth. Easily reachable and flexible with my hectic schedule. Has been able to help me get a rental when my car was needing to spend a few days in the shop for repair. Highly recommend! More

I was just looking to buy a used car but came out with a new car with the best interest rates going and everyone there was so kind and nice and helpful to me, I have NEVER and I do mean NEVER had an experie new car with the best interest rates going and everyone there was so kind and nice and helpful to me, I have NEVER and I do mean NEVER had an experience in buying a car like the one I received at Joe Machens Ford I appreciate each and everyone of the gentlemen that helped me in my car buying experience it was wonderful 5 stars all day long. I have not ever been treated with so much kindness and respect as I have when I purchased my new car and I plan to recommend Joe Machens to all my friends and family when it comes to buying a car with some kindness and respect, Thank you all for a wonderful experience! Lolita More

We went to look at vehicles and the prices, Mac is the best at making things happen for you on overall. Plus he don't mind the cold weather! best at making things happen for you on overall. Plus he don't mind the cold weather! More

Les Green Was extremely helpful and truly showed dedication to make sure that we loved the car we purchased. The next car purchase we make will definitely be through Les, whose attitude and welcomin dedication to make sure that we loved the car we purchased. The next car purchase we make will definitely be through Les, whose attitude and welcoming personality made buying a car a delightful experience. More

In December, I made the decision to buy a Jaguar because I felt the need to be fancy (a need that later dissolved after all the trouble it caused). After several break-ins, check engine lights, and bad tire I felt the need to be fancy (a need that later dissolved after all the trouble it caused). After several break-ins, check engine lights, and bad tires, I decided the car was more trouble than it was worth. My mom had recommended Machens to me, so I called and started working with Taylor. Even though I live in St. Louis, the process was very fast and easy. She always called back within five to thirty minutes with more ways to help me out. I knew I would be upside down on the Jaguar, but she and John Brown did their absolute best to make everything as painless as possible. I can't even begin to explain how helpful they have been - they went above and beyond to make sure that I was the number one priority instead of just trying to sell a car. Taylor pulled out every possible rebate that applied. I left the lot more than ecstatic that day with a 2014 Ford Fusion. Taylor has continued to check on me and make sure I'm still happy with the car, which I am. I actually love my new Fusion better than the Jaguar if you can believe it. The automobile industry needs more people like Taylor and John. I'm so appreciative and thankful to have met them both. More

I came to Joe Machens wanting to look at a few cars but thought I had my mind set on a different car at a different dealer. However, as soon as I met with Brad Davis (who I was referred to by a friend), my thought I had my mind set on a different car at a different dealer. However, as soon as I met with Brad Davis (who I was referred to by a friend), my mind was changed. He was instantly more polite and helpful than the other dealerships I had been to. He asked what I was interested in, and did not push me into any cars I did not like. I ended up going with the 2014 Ford Fusion. Him and Brad Turner were able to work together to find me an outstanding payment plan and rate since I am a full time student. I am more than satisfied with visit there today and I am in love with my car. I look forward to doing more business with them in the future! More