Joe Machens Ford

Worst dealership on the planet. I have bought multiple trucks and cars from Joe Machens when it was owned by Drewing and now that it is owned by McLarty. Drewing was great. Always w I have bought multiple trucks and cars from Joe Machens when it was owned by Drewing and now that it is owned by McLarty. Drewing was great. Always worked to make customers happy and did a great job during sales and repairs. Since McLarty took over it is a total mess every time I have to deal with with them. The reason I say I have to deal with them is that McLarty has now bought out every ford dealership within 50 miles of my home. My wife and I both drive fords and I have always driven fords. Every time I need repairs or even an oil change somehow the repairs turn into a total disaster. My latest and last encounter with Joe Machens was when we bought a 2021 Ford Expedition. It is used and had 45,000 miles on it. All in all not a bad car. My wife drove it for a couple of months and one day a couple of weeks ago it snowed. My wife pulled out of the garage and the car wouldn’t stop on the snow. I came outside and watched as she drove it down the driveway with the brakes fully depressed. Front tires locked up and rears were pushing the car down the driveway. I checked the brake fluid reservoir and found it completely empty. Keep in mind this car is always in the garage. No oil on the floor for two months. Also keep in mind that this car came with a fresh service and an inspection when we bought it. I filled the reservoir and bled all of the brakes. My wife drove it the next day. When she left the following morning I saw the oil puddle under the left rear tire. Low and behold the brake hose to left rear caliper was split. It had to be split and leaking when Machens purchased the vehicle at an auto auction. I say again “Literally the worst dealership on the planet.” More

Thank you Kerwin and Bobby, I had a great car buying experience. I will definitely come back! experience. I will definitely come back! More

Friendly, energetic and determined to find the best financing rate for my new vehicle loan. financing rate for my new vehicle loan. More

Thanks, Cameron, you couldn’t have been more helpful to Michelle and I when we purchased our cars on Monday We will be back Michelle and I when we purchased our cars on Monday We will be back More

Cameron was great to work. Dealership in comparison to any others is about the same. Dealership in comparison to any others is about the same. More

This is my third car that I’ve bought from Mack. He takes care of all the details. I was in sales myself, and I know a professional when I see one. He comes in early and stays late. He takes care of all the details. I was in sales myself, and I know a professional when I see one. He comes in early and stays late. More

Very knowledgeable, prompt in getting us attention, seemed to be trying to give us a good deal, seemed to be trying to give us a good deal, More

This is my 4th vehicle that I have bought from Joe Machens and I have loved working with Mark Weiner. I so love his attitude. I recommend him to everyone who buys a vehicle from Joe Machens Ford!!! Machens and I have loved working with Mark Weiner. I so love his attitude. I recommend him to everyone who buys a vehicle from Joe Machens Ford!!! More

I recently purchased a 2023 Ford Escape hybrid. The whole process went extremely well and the pricing is by far the best around. My salesmen Jimmy kept me informed and made sure I had what I needed The whole process went extremely well and the pricing is by far the best around. My salesmen Jimmy kept me informed and made sure I had what I needed to purchase the vehicle completely remotely. Then all I had to do was show up, review the vehicle and drive off. I will definitely be back to purchase my next Ford! More