
Joe Machens Chrysler Dodge Jeep Ram
Columbia, MO

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Pleasant hassle free experience. Came in for routine maintenance and was offered a warranty recall replacement. All my needs were taken care of and follow up and service on part whic Came in for routine maintenance and was offered a warranty recall replacement. All my needs were taken care of and follow up and service on part which was ordered and replaced was excellent. More
Oil change and AC repair: hooray! They did a great job at getting everything done. I asked for a loaner car and they accommodated me graciously. They also kept me up to date on the sta They did a great job at getting everything done. I asked for a loaner car and they accommodated me graciously. They also kept me up to date on the status of the AC repair. The AC works great now! More
Very helpful and considerate I had a very good experience here. Even when my first choice was the wrong one . They worked with me and James pierce is a very patient man. Thank you I had a very good experience here. Even when my first choice was the wrong one . They worked with me and James pierce is a very patient man. Thank you gentlemen. For putting up with me. More
Oil change The service department is wonderful. When you call they really work to get you in when you want and are so nice on the phone. Tammy was really nice an The service department is wonderful. When you call they really work to get you in when you want and are so nice on the phone. Tammy was really nice and did an excellent job telling us what they were doing and how long it would take. More
Excellent Service Our service was excellent! I will continue to have our vehicle serviced through Dodge, Joe Machens. From purchase to each set of the people are helpfu Our service was excellent! I will continue to have our vehicle serviced through Dodge, Joe Machens. From purchase to each set of the people are helpful and friendly. More
Quick and friendly service Drove in without an appointment but was checked right in by a friendly efficient service rep. My vehicles oil and filter were changed in just under on Drove in without an appointment but was checked right in by a friendly efficient service rep. My vehicles oil and filter were changed in just under one hour and I was on my way home. More
Recall All worked just as planned. Oil change one day and they looked up a recall on the alternator called the next day and set up the repairs. Shuttle drive All worked just as planned. Oil change one day and they looked up a recall on the alternator called the next day and set up the repairs. Shuttle driver took me to and from work not problems More
Took advantage of 80-year-old widow You gave my mother an estimate for repairs. Actual cost was double that estimate. You did not call first for approval for additional cost. Unacceptabl You gave my mother an estimate for repairs. Actual cost was double that estimate. You did not call first for approval for additional cost. Unacceptable. More
Scheduled visit Great service. Very prompt support. Nothing to complain and wanna thank you for your kind attention. Hope you keep the quality of your services at thi Great service. Very prompt support. Nothing to complain and wanna thank you for your kind attention. Hope you keep the quality of your services at this level. More
Perfect! Very friendly and helpful staff. We had an auto start and running boards put on our truck. Looking forward to the remote start this winter and the r Very friendly and helpful staff. We had an auto start and running boards put on our truck. Looking forward to the remote start this winter and the running boards make getting in and out of the truck so much easier. Perfect service, thanks! More